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Added 2 mins ago
TO
Manager, eReferral
The Ottawa Hospital
Ottawa, ON
- Full-time
…goals of the program are met. Reporting to the Director, the Manager oversees day-to-day program operations, including workplan delivery, commitment to meet business objectives, appropriate…
Added 2 mins ago
PS
Marketing Manager/Coordinator
Public Sector Network
Toronto, ON
- Full-time
Bachelor's degree in Marketing, Business, or a related field preferred
Added 2 mins ago
TO
Clinical Care Leader, General MDCU and Outpatient Malignant Hematology Clinics
The Ottawa Hospital
Ottawa, ON
- Full-time
…operations of a clinical unit. This is achieved by supporting the Manager, Clinical Services in the management of the unit's people resources, supervising unit staff, and providing support…
Added 2 mins ago
HH
Bio Med Technologist
Hamilton Health Sciences
Hamilton, ON
- Full-time
…materials related to sterility). Other duties as assigned by the manager. The position involves activities ranging from routine to critical patient safety issues…
Added 17 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
The Manager, Product Analytics is a senior analytics professional within the Business Intelligence organization, dedicated to supporting the Product Management team and its stakeholders…
Added 32 mins ago
TR
Journeyperson Heavy Duty Mechanic
The RMC Group of Companies
Edmonton, AB
- Internship
…Mechanic to join our shop team in Edmonton. Reporting to the Shop Manager, the Journeyperson HD Mechanic is responsible for the maintenance, diagnosis, and repair of our fleet of ready-mix…
Added 32 mins ago
CC
Internal Posting - PAR Coordinator
Community Counselling
North Bay, ON
- Full-time
Collaborate with the PAR Co-Facilitator and Program Manager to ensure best practices are upheld.
Added 47 mins ago
CO
Senior Environmental Specialist -Landfill Systems Operator (Full Time)
City of Chilliwack
Chilliwack, BC
- Full-time
…and landfill-related projects. Under the supervision of the Manager, the Landfill Systems Operator’s duties are performed in accordance with City and engineering policies and project…
Added 47 mins ago
TN
Manager, Clinical Services
The Newly
Calgary, AB
- Full-time
We have an exciting opportunity for a Manager of Clinical Services to join our multi-disciplinary team in Calgary.
Added 1 hour ago
DD
#2251 - Early Childhood Educator | Permanent Full Time
Developmental Disabilities Association
Richmond, BC
- Full-time
…completed ECE certification and at least one year experience in the field. We encourage professional development, provide on-the-job training, and foster an inclusive work environment. Our…
Added 1 hour ago
Manager, Pension and Pool Reporting
Government of Alberta
AB
Job Title: Manager, Pension and Pool Reporting
Added 1 hour ago
TI
Salesforce Delivery Lead
Techpros IT Solutions Inc.
Toronto, ON
- Contract
Previous experience as a delivery lead, project manager, or solution architect on Salesforce or similar enterprise platforms is highly preferred.
Added 1 hour ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The Assistant General Manager supports the General Manager by providing leadership and oversight for manufacturing operations and executing the Division’s operating priorities. The role is…
Added 1 hour ago
A
Chef De Projet / Project Manager
Actalent
MB · Saint-Laurent, MB
- $40 to $55 CAD / hour
- Contract
Added 1 hour ago
Software Engineer I
Planview Incorporated
Vancouver, BC
Bachelor's degree in computer science, Software Engineering, Computer Engineering, or related field.
Added 1 hour ago
Manager, People Relations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Manager, People Relations. Are you searching for new possibilities?
Added 1 hour ago
C
Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…
Added 1 hour ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
Coordinate effectively with field operations while respecting the Construction Manager's responsibility for site execution, trade activities, construction quality, safety, and inspections.
Added 1 hour ago
W
Senior Piping Designer
Worley
Sarnia, ON
- Full-time
Advising the Discipline Lead and Project Manager about status of assignment(s) with respect to schedule, budgets, delays, and adverse problems Full understanding of the use of requisitions…
Added 1 hour ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
…enterprise-wide initiatives and serves as a backup to the Portfolio Manager in team leadership…
Added 2 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 2 hours ago
DE
Operations Manager
Drillwell Enterprises Ltd
Duncan, BC
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Duncan, BC, responsible for overseeing daily drilling operations and supporting field teams. Some of the duties…
Added 2 hours ago
RH
Human Resources Manager
Robert Half
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking an experienced HR Manager to lead all Human Resources activities for a growing manufacturing and distribution operation. Reporting directly to senior leadership, this is a…
Added 2 hours ago
A
Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 2 hours ago
W
Manager, Purchasing
Worley
Edmonton, AB
- Full-time
…employees enjoy exciting careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants,…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and implement strategic resolution plans while collaborating with internal partners to identify business opportunities.

Requirements

Requires 5+ years of commercial account management experience and strong risk assessment skills. A professional designation such as CA, CGA, or MBA is considered a definite benefit.

Skills

Risk management
Commercial account management
Problem solving
Relationship building
Financial analysis
Strategic business sense
Analytical skills
Communication skills
Stakeholder management
Credit analysis
Customer service
Teamwork
Microsoft applications
Negotiation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Professional development coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Financial Analysis
Relationship Management
Credit Analysis
Strategic Planning
Client Retention
Stakeholder Engagement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Retail Banking
Investment Risk
Continuous Improvement
Business Development
Portfolio Management
Financial Services
Account Management
Risk Assessment

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