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Added 21 mins ago
H
Associate Project Manager/Estimator, Service
Houle
Burnaby, BC
- Full-time
We are recruiting for an Associate Project Manager/ Estimator to join our Service division in the Burnaby office. Here's how your role will strengthen our team.
Added 35 mins ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Enoch, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 35 mins ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
…and any other database maintenance requests by the Funding…
Added 35 mins ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
Fiera Capital is a global independent asset manager with an entrepreneurial culture and a clear vision: to deliver disciplined, high-conviction investment solutions that create lasting…
Added 3 hours ago
CH
Financial Accountant
CBI Health
Toronto, ON
- Full-time
…financial statements, balance sheet reconciliations, general ledger account review and supporting analysis for financial statement line…
Added 3 hours ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
Title: Product Manager - AgGeo & Specialty market
Added 4 hours ago
CA
Account Executive - Emerging & Commercial Acc
CloudKettle, a Bell Canada company
Toronto, ON
- Full-time
Account Executive – Emerging & Commercial Accounts
Added 5 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate PT
Walmart Canada
Drumheller, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 5 hours ago
WC
(CAN) Consumables Associate (Temp 3 month conract)
Walmart Canada
Hanover, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
Self Checkout Attendant
Walmart Canada
Ancaster, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart Canada
Charlottetown, PE
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 5 hours ago
WC
(CAN) Asset Protection Associate FT
Walmart Canada
Mississauga, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 5 hours ago
WC
Asset Protection Associate
Walmart Canada
Georgetown, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 5 hours ago
S
Expansion Account Executive
SurveyMonkey
Remote, Canada
- $56,312.5 to $66,250 CAD / year
- Full-time
- Remote
SurveyMonkey is seeking an Expansion Account Executive to join our high-growth sales team, reporting directly to the Sales Manager. In this role, you will act as a strategic partner to our…
Added 6 hours ago
W
(CAN) Asset Protection Associate FT
Walmart
Mississauga, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 6 hours ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 6 hours ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 6 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Work with the Project Manager to support in developing mitigation strategies when risks in site conditions, equipment specifications, drawings, or construction coordination are identified.
Added 6 hours ago
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
We are looking for a Client Portfolio Manager in our Toronto Office, with proven dealing, trading and account management experience. The successful candidate will manage a significant…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and implement strategic resolution plans while collaborating with internal partners to identify business opportunities.

Requirements

Requires 5+ years of commercial account management experience and strong risk assessment skills. A professional designation such as CA, CGA, or MBA is considered a definite benefit.

Skills

Risk management
Commercial account management
Problem solving
Relationship building
Financial analysis
Strategic business sense
Analytical skills
Communication skills
Stakeholder management
Credit analysis
Customer service
Teamwork
Microsoft applications
Negotiation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Professional development coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Financial Analysis
Relationship Management
Credit Analysis
Strategic Planning
Client Retention
Stakeholder Engagement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Retail Banking
Investment Risk
Continuous Improvement
Business Development
Portfolio Management
Financial Services
Account Management
Risk Assessment

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