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Added 4 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 4 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 4 mins ago
TI
Project Control Officer
TekStaff IT Solutions
Toronto, ON
- Contract
…actions, and escalate items requiring attention to the Project Manager or…
Added 4 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
IG
Change Manager
Insight Global
Toronto, ON
- $45 to $55 CAD / hour
- Contract
…This is a business-focused role with no technical or model-development expertise required. Direct Market Risk experience is not required. Broader banking and OCM experience are more…
Added 4 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Operating Room, PACU and Day Surgery, the Surgical Clinical Reviewer’s (SCR) primary responsibility is to collect and submit reliable data to the American…
Added 4 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 4 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Centralized Education Fund – opportunities for continuing education and staff development.
Added 4 mins ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
HS
President
HR Solutions
ON · Niagara, ON
- Full-time
5+ years in a senior executive role (e.g., General Manager, Vice President of Operations, COO, or President).
Added 4 mins ago
WU
Associate Director, Identity and Access Management
Western University
London, ON
- Full-time
…an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a…
Added 4 mins ago
MM
Senior Manager, Supply Chain Operations
Mohawk Medbuy Corporation
London, ON
- Full-time
The Senior Manager, Supply Chain Operations oversees the logistics operations of London Health Sciences Centre (LHSC), ensuring seamless flow of equipment and supplies into the hospitals.…
Added 4 mins ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 4 mins ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
…teams, including hiring, performance management, capability planning, and career…
Added 4 mins ago
CE
General Manager
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking an experienced General Manager to lead operations across two manufacturing facilities in the Greater Toronto Area. This is a senior leadership opportunity for a…
Added 4 mins ago
MT
Office Manager & Executive Assistant
MineSense Technologies Ltd.
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We are looking to add an experienced Office Manager and Executive Assistant to our G&A team in Vancouver, British Columbia. Reporting to the CEO, this role is responsible for ensuring the…
Added 4 mins ago
Sales - Business Development Manager
The Erb Group
Mississauga, ON
The Business Development Manager is responsible for searching for freight opportunities and providing ongoing support for existing assigned customers. The role also requires the supervision…
Added 4 mins ago
Store Manager-Gold-Retail
Roots
Mississauga, ON
Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for our customers and employees. Key to this role is leadership building, succession planning…
Added 4 mins ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…
Added 4 mins ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…
Added 4 mins ago
Logistics - Senior Manager, Supply Chain Operations
Mohawk Medbuy Corporation (MMC)
London, ON
The Senior Manager, Supply Chain Operations oversees the logistics operations of London Health Sciences Centre (LHSC), ensuring seamless flow of equipment and supplies into the hospitals.…
Added 4 mins ago
CD
Indigenous Outreach Specialist
CMHA Durham
Oshawa, ON
- Full-time
Encourages self‑determination and client voice in care planning.

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and implement strategic resolution plans while collaborating with internal partners to identify business opportunities.

Requirements

Requires 5+ years of commercial account management experience and strong risk assessment skills. A professional designation such as CA, CGA, or MBA is considered a definite benefit.

Skills

Risk management
Commercial account management
Problem solving
Relationship building
Financial analysis
Strategic business sense
Analytical skills
Communication skills
Stakeholder management
Credit analysis
Customer service
Teamwork
Microsoft applications
Negotiation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Professional development coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Financial Analysis
Relationship Management
Credit Analysis
Strategic Planning
Client Retention
Stakeholder Engagement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Retail Banking
Investment Risk
Continuous Improvement
Business Development
Portfolio Management
Financial Services
Account Management
Risk Assessment

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