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Added 29 mins ago
IL
Sales Manager
Innovations LUNVIXOR Inc.
Montreal, QC
- Full-time
Role Description This is a full-time, on-site Sales Manager role based in Montreal, QC. The Sales Manager leads a sales team, sets clear targets, and monitors performance through regular…
Added 29 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 29 mins ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is looking for a Senior Management Consultant to join our Canadian Water Business Group. The successful candidate will be involved with all aspects of our Water Business Group program.…
Added 29 mins ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
Senior Program Manager responsibilities include:
Added 1 hour ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 1 hour ago
S
Senior Process Mechanical Engineer - Water/Wastewater
Stantec
Windsor, ON
- Full-time
We are looking for a talented senior process mechanical engineer and project manager focused on the planning and engineering design of water/wastewater infrastructure projects who wants to…
Added 2 hours ago
IF
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
- Full-time
Présenter des solutions axées sur le ROI et la création de valeur auprès de parties prenantes senior
Added 2 hours ago
IF
Customer Development Manager FMS
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 2 hours ago
CO
Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time Emergency Planning Manager. Reporting to the Deputy Fire Chief, the Emergency Planning Manager is responsible for the strategic…
Added 2 hours ago
LD
Program Manager
Leonardo DRS
Bedford, QC
- Full-time
Reporting to the Senior Director - Line of Business Lead, the Program Manager is responsible to coordinate and monitor the design, development and testing of switch-mode power conversion…
Added 3 hours ago
TE
Senior Structural Engineer
Tiller Engineering Inc.
St. John's, NL
- Full-time
As our Senior Structural Engineer, you'll run projects from start to finish, direct the project team, and develop our Engineers-in-Training (EITs), junior engineers and drafting staff.…
Added 3 hours ago
DT
VFX Production Manager
Dream Theory
Toronto, ON
- Full-time
Reports to: Senior Producer / Head of Operations
Added 3 hours ago
DT
VFX Production Manager
Dream Theory
Vancouver, BC
- Full-time
Reports to: Senior Producer / Head of Operations
Added 3 hours ago
M
Manager, Strategic Finance & Deal Desk
Mecka
Remote, Canada
- $140,000 to $155,000 USD / year
- Full-time
- Remote
As Manager, Strategic Finance & Deal Desk, you will build the deal desk that every commercial team runs its deals through, and own the models behind the prices we quote and the rates we…
Added 4 hours ago
M
Manager, Strategic Finance & Deal Desk
Mecka.ai
Richmond Hill, ON
- $140,000 to $155,000 USD / year
- Full-time
As Manager, Strategic Finance & Deal Desk, you will build the deal desk that every commercial team runs its deals through, and own the models behind the prices we quote and the rates we…
Added 4 hours ago
IG
Head of Operations
I'm green bio-based
Canada
- Full-time
Prepare executive reports, operational reviews, and business performance updates for senior leadership and stakeholders.
Added 4 hours ago
IB
Research Analys
I'M BINCK - het platform van en voor de Haagse Binckhorst
Canada
- Full-time
Career progression into Senior Research Analyst, Market Analyst, Business Analyst, Strategy Analyst, Investment Analyst, or Research Manager roles.
Added 4 hours ago
IC
Test Analyst
IE Consulting Club
Canada
- Full-time
Career progression into Senior Test Analyst, QA Engineer, Automation Engineer, QA Lead, or QA Manager roles.
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 4 hours ago
VS
Dining Service Attendant (2026-10384)
Verve Senior Living
Mississauga, ON
- Part-time
At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything…
Added 5 hours ago
M2
Operations Analyst - Entry to Mid Level
Master 2 Droit International Économique - Paris II Panthéon-Assas
Canada
- Full-time
Career progression into Senior Operations Analyst, Business Analyst, Operations Manager, Strategy Analyst, or Process Improvement roles.
Added 5 hours ago
ME
Research Analys
MARMAR ENTPS II LTD LBLTY CO
Canada
- Full-time
Career progression into Senior Research Analyst, Market Analyst, Business Analyst, Strategy Analyst, Investment Analyst, or Research Manager roles.
Added 6 hours ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 6 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking an experienced and business-focused Manager, Parking and Commercial Operations to lead the performance and growth of key customer-facing commercial operations,…
Added 6 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-26

Application Deadline:

2026-11-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and implement strategic resolution plans while collaborating with internal partners to identify business opportunities.

Requirements

Requires 5+ years of commercial account management experience and strong risk assessment skills. A professional designation such as CA, CGA, or MBA is considered a definite benefit.

Skills

Risk management
Commercial account management
Problem solving
Relationship building
Financial analysis
Strategic business sense
Analytical skills
Communication skills
Stakeholder management
Credit analysis
Customer service
Teamwork
Microsoft applications
Negotiation
Conflict resolution

Benefits

Bonuses
Flexible benefits
Competitive compensation
Professional development coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Commercial Banking
Financial Analysis
Relationship Management
Credit Analysis
Strategic Planning
Client Retention
Stakeholder Engagement
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Asset and Liability Management
Retail Banking
Investment Risk
Continuous Improvement
Business Development
Portfolio Management
Financial Services
Account Management
Risk Assessment

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