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Added 2 days ago
Senior Manager, Special Loans
RBC
Toronto, ON
Full-time
…knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management…
Added 3 days ago
General Manager
Optima Living
Brooks, AB
Reporting to the Senior Director of Operations, the General Manager provides overall leadership and management of the community, ensuring high-quality care and services while maintaining…
Added 27 days ago
General Manager
Atria Retirement Canada - Canyon Meadows
Calgary, AB
Full-time
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
Added 8 days ago
Senior Partner Manager
Coveo
Montreal, QC
We're looking for a Senior Partner Manager to expand our strategic alliances across North America and help accelerate our market impact.
Added 1 month ago
Food Services Manager
Chartwell
Langley (District), BC · Langley, BC
Full-time
The Food Service Manager is responsible for all aspects of the residence’s food service department. The FSM ensures residents and guests are provided with outstanding service and creative…
Added 1 month ago
Hospitality Services Manager
Aramark
New Westminster, BC
Aramark Canada is seeking a Hospitality Service Manager to provide leadership and operational oversight for food and environmental services (housekeeping and laundry). The role is…
Added 1 month ago
Product Manager – Orders Management (Senior Care)
PointClickCare
Mississauga, Ontario
Contract
The Product Manager position will be responsible for the successful delivery of products and functionality including migration tooling, onboarding tools and clinical workflows to support…
Added 6 months ago
05562 Assistant Store Manager
Sally Beauty
Sherwood Park, Alberta
Other
…important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe…
Added 1 hour ago
Technical Deployment Manager
Signal 1
Toronto, ON
Full-time
Monitor and report on project status to senior leadership at both Signal1 and hospital partners, integrating feedback into product development and delivery quality
Added 2 hours ago
Senior Project Manager - Deep Foundations
Pomerleau
Montreal, QC
Full-time
As an experienced Senior Project Manager in the Civil & Infrastructure team at Pomerleau Construction, you will play a key role at the heart of the Urban Earthworks business unit. Leading…
Added 2 hours ago
Human Resources Business Partner
AgileGrid Solutions
Canada
Full-time
…groups. Reporting directly to the Regional Human Resources Manager, the successful candidate will work closely with leaders at various levels to develop and implement effective people…
Added 2 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 2 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 2 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 2 hours ago
RQ11636 - Product Manager - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
Contract
…lifecycle, including: Gathering and prioritizing product and customer requirements Defining the product vision Ensuring that the product supports the…
Added 3 hours ago
Principal Forward Deployed Engineer
''
Toronto, ON
Full-time · Other
The FDE Practice Manager is responsible for setting and elevating the Forward Deployed Engineering (FDE) capability across McCain, ensuring a high standard of technical excellence, business…
Added 3 hours ago
Sr.Manager - Microsoft Platforms
IKO North America
Mississauga, ON
Full-time
The Global IT department is looking for a passionate, inquisitive, detail oriented and customer focused Senior Manager (Microsoft ERP - BC and Dynamics F&O) to join our growing team. The…
Added 7 hours ago
Regional Sourcing Manager (Electronics Lane)
Husky Technologies
Bolton, ON
Full-time
Title: Regional Sourcing Manager (Electronics Lane)
Added 7 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 7 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…
Added 10 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Internship · Other
Assist Store leaders in training, coaching and development, customer service standards, standard operating procedures, impeccable visual standards and employee relations compliance in…
Added 10 hours ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Internship · Other
Assist Store leaders in training, coaching and development, customer service standards, standard operating procedures, impeccable visual standards, and employee relations compliance in…
Added 11 hours ago
Truck Team and Sales Training
1-800-GOT-JUNK?
Calgary, AB
…Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind - the highest-performing 1-800-GOT-JUNK? franchise group -…
Added 13 hours ago
Chief Operating Engineer (70309725)
Jobbe
Wolfville, NS
Full-time
…associated distribution systems. Reporting to the System Engineering Manager, you will oversee plant operations, maintenance activities, energy management initiatives, regulatory…
Added 13 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
The Project Manager, Sales Enablement and Executive Customer Communications will own and lead the development of executive-facing sales enablement content and systems that support…

RBC

Senior Manager, Special Loans

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 3, 2026
Posting language: English
Posted: Sep 18, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

Reporting to the Director, GRM you will contribute to strategic business priorities by successfully creating and retaining survivors, maximizing revenue while minimizing costs, leveraging knowledge and expertise to assist the business and enhancing customer loyalty. You will manage complex and/or higher risk accounts through effective relationship and risk management practices and provide solutions and business advice designed to satisfy the bank’s risk requirements while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities and referrals.

What will you do?

Apply a continuous-improvement approach to achieving superior client experience.
Take ownership of client problems at first point of contact. Develop and document initial strategies within 45 days of receipt of files.
Ensure clients are treated with respect, a highly professional empathetic approach is used and good working relationships are maintained.
Manage time and priorities such that expired credits and expired newtons remain less than 10%.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.

Emphasize the need to create surviving entities and to the extent possible, retained relationships for RBC Financial Group.
Demonstrate commitment to teamwork by introducing clients to RBC wide services and expertise through referrals and identifying business opportunities.
Build/expand/leverage good working relationships with district, field and risk officers to promote an early identification mindset and maximize retention opportunities.
Participate in bank and/or industry focused events.

What do you need to succeed?

Must Have

Creative problem solving skills, with the ability to work effectively under pressure.
Effective written and oral communication skills, with the ability to impact and influence others, including listening, understanding and responding, information seeking and consulting orientation.
Ability to successfully utilize internal networks to assist with problem resolution.
Capacity to get along with different types and levels of individuals, including Senior Management/Executives.
Teamwork and cooperation – building Partnerships with stakeholders; adaptability; knowledge transfer; relationship building
Thinking: strong analytical and risk assessment skills; breakthrough thinking; conceptual thinking; strategic business sense
Have dealt with clients in an interactive face to face manner.

Nice to Have

5+ years of experience as a Commercial Account Manager
Risk Management knowledge
Commercial product knowledge
Proficiency with Bank technology- Knowledge of Microsoft Applications - at a minimum Basic Word, Excel, Power Point.
CA, CGA, MBA is a definite benefit as financial analysis is required.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Flexible work/life balance options
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work

Job Skills

Accounting Finance, Asset and Liability Management (ALM), Confidentiality, Credit Analysis, Customer Service, Customer Success, Detail-Oriented, Investment Risk, Retail Banking, Risk Management

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Manage complex and high-risk accounts to maximize revenue while minimizing costs and retaining long-term client relationships. Develop and leverage internal and external partnerships to optimize resolution success and identify new business opportunities.

Requirements

Requires 5+ years of experience as a Commercial Account Manager with strong risk assessment and analytical skills. Proficiency in Microsoft Office and effective communication abilities are essential for influencing stakeholders and managing client relationships.

Skills

Risk management
Credit analysis
Relationship management
Strategic business sense
Analytical skills
Problem solving
Communication skills
Financial analysis
Commercial product knowledge
Teamwork
Customer service
Stakeholder management
Microsoft applications
Risk assessment
Negotiation

Benefits

Bonuses
Flexible benefits
Competitive compensation
Coaching and development opportunities
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Senior Manager
Special Loans
Risk Management
Credit Analysis
Commercial Banking
Relationship Management
Financial Analysis
Strategic Planning
Stakeholder Engagement
Account Management
RBC Financial Group
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
CA
CGA
MBA
Risk Assessment
Client Retention
Business Development

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