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RBC

Senior Manager, Supplier Relationship Management

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Job Description

What is the opportunity?

Join our Enterprise Supplier Management and Procurement Operations services team as a Senior Manager where you'll shape the future of how we work with our most critical business partners. This is a highly influential role where you'll drive operational excellence, unlock significant value, and build strategic partnerships that directly impact how our enterprise functions. You'll own a dynamic portfolio of Supplier relationships, from transportation logistics to office place consumables - giving you breadth, autonomy, and influence over enterprise-wide outcomes.

If you thrive on solving complex problems, building trusted relationships, and turning data into competitive advantage, this role offers the perfect blend of strategic thinking and tangible impact.

What will you do?

Shape Strategy and Drive Results

Define and execute a Supplier relationship strategy that aligns with enterprise priorities and creates measurable competitive advantage
Lead the tactical delivery of services across a portfolio of third-party providers, with flexibility to expand and evolve based on organizational needs
Transform raw performance data into compelling business insights that influence leadership decisions and drive continuous improvement

Supplier Performance & Risk Management

Design and oversee Supplier scorecards and dashboards that provide real-time visibility into program health and performance
Build proactive risk controls that anticipate and prevent problems before they impact operations
Lead Supplier risk governance activities aligned with enterprise policies and procedures
Guide Suppliers through their entire lifecycle from strategic onboarding to performance optimization to thoughtful transitions acting as their trusted partner and accountability champion

Value & Spend Optimization

Identify and capture cost optimization opportunities across the Supplier portfolio
Negotiate commercially favorable terms while maintaining strong Supplier partnerships and value
Demonstrate clear ROI on Supplier initiatives and program investments

Stakeholder Partnership & Influence

Build collaborative relationships with business partners across the enterprise, becoming their trusted advisor and go-to expert
Translate complex Supplier performance data into clear, actionable solutions that enhance service delivery
Champion program success by aligning stakeholders around shared enterprise priorities

What do you need to succeed?

Must have:

7+ years leading Supplier, Vendor, and Client relationships in dynamic environments
Experience in transportation/parcel services and supply chain environments including logistics, customs compliance, and industry regulations
Sharp analytical mindset with the ability to synthesize complex information and make sound decisions under ambiguity
Excellent communication skills (written and verbal) that help you influence across organizational levels
Demonstrated ability to juggle competing priorities without losing sight of detail or strategic focus
Strategic agility with the ability to determine when to accelerate progress, exercise patience, or pivot direction
Proactive, adaptable approach to problem-solving with a genuine appetite for learning and growth

Nice-to-have:

Prior experience leading and developing teams
Background in contract negotiation and commercial law
Consumer packaged goods industry experience
Relevant credentials (University degree, professional certification - CSCP, CLTD, CTSC, CCLP, SCMP) or equivalent hands-on expertise

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

Job Skills

Banking Operations, Business Partner Relations, Client Relationship Management, Communication, Courier Delivery, Data Analysis, Data Analytics, Design Thinking, Interpersonal Relationship Management, Operations Management, Package Delivery, Risk Management, Shipping, Strategy Development, Supplier Management, Supplier Negotiations, Supplier Partnerships, Supplier Relationship Management, Supplier Strategy, Supply Chain Operations, Teamwork, Transportation And Logistics, Waterfall Model

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-25

Application Deadline:

2026-10-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Senior Manager will define and execute supplier relationship strategies to drive operational excellence and competitive advantage across a portfolio of third-party providers. They will also oversee supplier performance, risk governance, and cost optimization initiatives while building collaborative partnerships with internal stakeholders.

Requirements

Candidates must have at least 7 years of experience leading supplier, vendor, and client relationships, specifically within transportation, logistics, and supply chain environments. A sharp analytical mindset, excellent communication skills, and the ability to manage complex priorities under ambiguity are essential for success.

Skills

Operations Management
Supply Chain Operations
Data Analysis
Risk Management
Strategy Development
Supplier Negotiations
Transportation And Logistics
Business Partner Relations
Communication
Design Thinking
Courier Delivery
Shipping
Teamwork
Banking Operations

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options
Coaching and development opportunities
Flexible work/life balance options
World-class training program

Visa sponsorship

Not detected in the job text

Keywords

Procurement Operations
Logistics
Customs Compliance
Risk Governance
Cost Optimization
ROI
Supply Chain
Transportation
Vendor Management
Data Analytics
Contract Negotiation
Commercial Law
Consumer Packaged Goods
CSCP
CLTD
CTSC
CCLP
SCMP
Strategic Sourcing
Performance Scorecards
Operational Excellence
Stakeholder Management
Financial Services

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