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RBC

Senior Relationship Manager - Royal Distinction

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Description

What is the opportunity?

At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW) clients with highly complex needs.

Joining our team will give you the opportunity to showcase your client-focused mindset and ability to identify and develop client centric solutions while being supported by a team committed to your growth and development. At RBC Direct Investing, you will have the resources and support needed to deliver for your clients through partnerships and alignment with RBC Private Banking, RBC Wealth Management and RBC Business Financial Services.

What will you do?

Be accountable for the retention and asset growth of an assigned portfolio of RBCDI’s highest value clients located in your market
Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care
Know your clients by identifying what is important to them, introduce them to RBC partners when you identify opportunities to add value
Collaborate with local market partners, including Private Banking (PB) and Business Financial Services (BFS), to identify new high net worth client opportunities that require a specialized and in-person on-boarding experience
Deliver client seminars and client knowledge sessions to drive engagement and awareness of the RBCDI total value proposition
Deepen client relationships by offering value added insights, ensuring clients understand how to get the most out of RBC DI’s industry leading online platform
Be accountable to understand the growth opportunity in your market/s and cultivate Centre of Influence (COI) networks to win new business

What do you need to succeed?

Must-have

Post-secondary education and a minimum of 4 year of experience in a client service role, driven to help meet clients’ needs
Proven ability to cultivate strong relationships with both clients and internal stakeholders
Proven ability to achieve results and KPIs
2+ years brokerage or investment industry experience
Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) as role will require Investment Industry Regulatory Organization of Canada (IIROC) registration
Strong communication, analytical and time management skills, along with an attention to detail

Nice-to-have

Derivatives Fundamentals Course and Options License (OLC)
Applied knowledge of Wealth Management practices, risk management and operational procedures

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable
Leaders who help your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-09

Application Deadline:

2026-11-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The Senior Relationship Manager is responsible for the retention and asset growth of a portfolio of high-net-worth clients while delivering a white-glove service experience. They will collaborate with internal partners to identify new business opportunities and cultivate networks to drive client engagement.

Requirements

Candidates must have post-secondary education and at least 4 years of experience in a client service role, including 2+ years in the brokerage or investment industry. Required certifications include the Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) for IIROC registration.

Skills

Business development
Coaching others
Communication
Customer acquisition strategy
Customer value management
Long term planning
Negotiation
Perseverance
Follow-through
Sales channels
Sales forecasting
Wealth management
Risk management
Analytical skills
Time management

Benefits

Bonuses
Flexible benefits
Fair compensation
Commissions
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Relationship management
High Net Worth
Ultra High Net Worth
RBC Direct Investing
Wealth Management
Private Banking
Business Financial Services
Canadian Securities Course
Conduct and Practice Handbook
IIROC
Derivatives Fundamentals Course
Options License
Risk management
Operational procedures
Client seminars
Centre of Influence
KPIs
Portfolio management
Asset growth
Client retention

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