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Added 1 day ago
Spécialiste des intégrations Workday – Consultant
CGI
Montreal, QC
Full-time
The Workday Integrations Specialist works closely with HR, IT, business stakeholders, system architects, vendors, and project teams to deliver integration solutions that align with business…
Added 1 day ago
Data Access Engineering Specialist
Randstad Digital
London, ON
Full-time
System & Tool Integration: Integrate data access solutions across diverse data sources, including on-premise systems (Mainframes, databases, file shares), SaaS platforms (Salesforce,…
Added 1 day ago
ServiceNow Administrator / Developer (Intermediate)
BFG Enterprise Services
Markham, ON
$70,000 to $85,000 CAD / year
Full-time
The Intermediate ServiceNow Administrator / Developer supports, configures, and enhances BFG’s and clients ServiceNow platforms. Working under the direction of the Senior Product…
Added 2 days ago
Software Engineering Specialist
Agilus Work Solutions
Toronto, ON
$90 to $95 CAD / hour
Contract
We are looking for an experienced Engineering Specialist with 5–8 years of experience in infrastructure engineering, systems integration, platform support, or a related technical role. This…
Added 2 days ago
Package Specialist-SAP HANA SCM MM
IBM
Calgary, AB
$79,800 to $125,400 CAD / year
Full-time
Partner with business stakeholders, SAP functional teams, BASIS, development, integration, and testing teams.
Added 2 days ago
Senior ServiceNow Developer and Administrator
MNP
AB · Calgary, AB
Full-time
Lead complex integrations between ServiceNow and enterprise systems using APIs and integration technologies
Added 3 days ago
Middle/Senior Forward Deployed Engineer (Python, AI)
Urban Ridge Supplies
Toronto, ON
Full-time
Scope, sequence, and coordinate delivery across engineers, architects, and specialist contributors.
Added 3 days ago
Senior Talend Data Integration Engineer / Talend Integration Specialist
ThoughtStorm
AB · Edmonton, AB
Contract
Senior Talend Data Integration Engineer responsible for designing, developing, testing, deploying, and supporting enterprise data integration solutions using Talend Studio / Talend Data…
Added 4 days ago
ServiceNow HRSD Technical Consultant
Jobgether
Canada
Full-time
One or more ServiceNow Certified Implementation Specialist (CIS) certifications are preferred; certification in any module is considered relevant.
Added 4 days ago
Senior ServiceNow Engineer
EQ Bank
Toronto, ON
Full-time
Serve as a subject matter expert in ServiceNow development, configuration, and integration.
Added 4 days ago
Senior ServiceNow Engineer
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
Serve as a subject matter expert in ServiceNow development, configuration, and integration.
Added 4 days ago
Senior ServiceNow Administrator
MatchBox Consulting Group
New Westminster, BC
Contract
Preferred: ServiceNow Certified Implementation Specialist (CIS) – ITSM; ITIL Foundation
Added 4 days ago
ServiceNow Developer (ITSM Module) At Client Site in Ottawa
DXC Technology
Ottawa, ON
Full-time
Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist, Six Sigma, PMP) is a plus.
Added 5 days ago
Software Developer Specialist - Security Product
Intact
Toronto, ON
Full-time
Clean coding, automated testing (unit/integration/e2e), code reviews, and continuous improvement.
Added 9 days ago
Business Analyst
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
…providing business stakeholder oversight and long-term direction, integration and application support, requirements definition, functional application design, configuration, implementation,…
Added 9 days ago
ServiceNow Developer
LeverageTek Staffing Solutions
Ottawa, ON
Contract
Experience with ServiceNow Employee Center and Integration Hub
Added 10 days ago
Business Analyst
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$8,087.08 to $12,117.08 CAD / month
Full-time
…providing business stakeholder oversight and long-term direction, integration and application support, requirements definition, functional application design, configuration, implementation,…
Added 9 days ago
Audio-Visual Specialist II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Reporting to the Supervisor, Audio Visual Services , the Audio-Visual Specialist II provides advanced technical support for the design, assembly, configuration, programming, testing,…
Added 9 days ago
Senior ITSM Specialist
Master
Montreal, QC
Full-time
Experience with Agile/DevOps integration into ITSM (e.g., Jira–ServiceNow bridges)
Added 16 days ago
Audio-Visual Specialist II
SAIT
Calgary, AB
Reporting to the Supervisor, Audio Visual Services, the Audio-Visual Specialist II provides advanced technical support for the design, assembly, configuration, programming, testing,…
Added 11 days ago
Senior ServiceNow Discovery & Service Mapping Engineer
Royal Bank of Canada
Toronto, ON
Full-time
ServiceNow Certified Implementation Specialist (CIS) – Discovery
Added 11 days ago
Senior ServiceNow Discovery & Service Mapping Engineer
RBC
Toronto, ON
Full-time
ServiceNow Certified Implementation Specialist (CIS) – Discovery
Added 11 days ago
ServiceNow Architect
Kyndryl
Montreal, QC
Contract
We are seeking an experienced ServiceNow Solutions Architect to lead the architecture, design, implementation, and optimisation of enterprise ServiceNow solutions. The successful candidate…
Added 11 days ago
Senior ServiceNow Administrator – ServiceNow Implementation Project
Affinity
New Westminster, BC
Contract
Support integrations between ServiceNow and third-party systems using supported integration methods such as REST APIs, SOAP services, IntegrationHub, and related platform capabilities, in…
Added 12 days ago
IT Lead Specialist - Enterprise Infrastructure Intelligence / Splunk
Parkland Corporation
Calgary, AB
Full-time
Serve as the Splunk specialist responsible for governing and continuously improving enterprise log analytics, event correlation, operational intelligence, and observability data used by EII.

RBC

Senior ServiceNow Discovery & Service Mapping Engineer

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 16, 2026

Apply About employer

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Original job description

Job Description

WHAT IS THE OPPORTUNITY?

As a Senior ServiceNow Discovery & Service Mapping Engineer, you’ll play a pivotal role in designing, implementing, and optimizing ServiceNow’s Discovery and Service Mapping solutions. This role is critical to enhancing our IT service delivery by automating asset tracking, mapping service dependencies, and ensuring accurate CMDB (Configuration Management Database) integrity. You’ll collaborate with cross-functional teams to transform raw infrastructure data into actionable insights, enabling proactive incident management and strategic decision-making.

WHAT WILL YOU DO?

Design, configure, and deploy ServiceNow Discovery (MID Server) and Service Mapping solutions to automate the identification of IT assets, applications, and service dependencies.
Troubleshoot discovery/mapping issues, resolve data inconsistencies, and ensure compliance with RBC’s IT governance standards.
Collaborate with stakeholders and support teams to align solutions with business objectives.
Document technical processes, create training materials, and mentor junior team members.

WHAT DO YOU NEED TO SUCCEED?

Must have:

You have a strong background as a System Engineer/Analyst OR
You have experience with ServiceNow CMDB OR
You have experience with ServiceNow Discovery.

Nice-to-have:

ServiceNow Certified Implementation Specialist (CIS) – Discovery
ServiceNow Certified Systems Administrator (CSA)

WHAT'S IN IT FOR YOU?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
Opportunity to achieve great success and grow your career with RBC.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

#TECHPJ

Job Skills

Application Development, Application Testing, Critical Thinking, Detail-Oriented, Group Problem Solving, Multi-Level Communication, Standard Operating Procedure (SOP), System Applications, System Integration Testing (SIT), Technical Writing

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-17

Application Deadline:

2026-10-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

You will design, configure, and deploy ServiceNow Discovery and Service Mapping solutions to automate IT asset identification and dependency mapping. Additionally, you will troubleshoot discovery issues, ensure CMDB integrity, and mentor junior team members to align solutions with business objectives.

Requirements

Candidates must have a strong background as a System Engineer or Analyst with specific experience in ServiceNow CMDB or Discovery. Professional certifications such as ServiceNow CIS-Discovery or CSA are considered strong assets for this role.

Skills

ServiceNow Discovery
Service Mapping
CMDB
MID Server
IT Asset Management
System Engineering
Technical Writing
Problem Solving
Critical Thinking
System Integration Testing
Application Development
Application Testing
IT Governance
Data Analysis
Mentoring

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Competitive compensation
Stock options
Professional development coaching
Training

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
Discovery
Service Mapping
CMDB
MID Server
IT Asset Management
System Engineering
IT Governance
CIS-Discovery
CSA
Technical Writing
SOP
System Integration Testing
Application Development
Infrastructure
Automation
Incident Management
Data Integrity
Stakeholder Management
Mentorship

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