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Added 28 mins ago
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ILS Training Specialist II
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Victoria, BC
- Full-time
Analytical skills to interpret training metrics and performance data for continuous improvement.
Added 28 mins ago
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General Repair Technician III
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Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed…
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Sessional Lecturer - MIE1721S - Reliability
University of Toronto
Toronto, ON
…principles of reliability, reliability of systems, failure rate data and models, quality and reliability in design and manufacturing, and reliability and availability in maintenance…
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UO
Tier II Canada Research Chair in Computational Oncology, Department of Biochemistry & Molecular Biology, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
…precision cancer medicine relies on the use of computational and data science approaches to make sense of large and highly complex, multiscale datasets. The successful applicant will be…
Added 1 hour ago
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Service Specialist, Operations II
RBC
Toronto, ON
- Full-time
…Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy…
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Senior Manager Development, Treasury Technology
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Ensure seamless integration across Treasury platforms, risk systems, data platforms, middleware, and enterprise services.
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Patient Appointment Coordinator
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Remote, Canada
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Pharmacy Assistant II - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Winnipeg, MB
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Patient Appointment Coordinator
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Sudbury, ON
- Full-time
Detail-oriented, with ability to enter data accurately
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Coordinator II-Safety
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- Full-time
Compiles and presents safety performance data, trends, and incident statistics to regional leadership on a weekly basis and to client leadership as required.
Added 4 hours ago
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Senior Vehicle Systems Engineering
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- Full-time
…reverse-engineering projects and develop safe, reliable vehicle data solutions that support Geotab’s products. If you love technology and are keen to join an industry leader, we would love…
Added 4 hours ago
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AML Financial Crime Risk Investigator II - Ministerial Directives and Sanctions
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Toronto, ON
- Full-time
Conduct data analysis, manipulation and interpretation looking for patterns and anomalies
Added 5 hours ago
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Job ID #32280: Ontario Works Worker II - Bilingual
City of Hamilton
Hamilton, ON
- Full-time
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Aircraft Log Controller- CMLU
IMP Aerospace & Defence
Halifax, NS
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Collect data, produce, complete and maintain all necessary reports and documentation.
Added 13 hours ago
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Account Development Representative II
Jobgether
Canada
- Full-time
Added 17 hours ago
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Research Scientist II - Toxcology
Charles River Laboratories
Montreal, QC
- Full-time
Prepare, review, and finalize draft and final reports documenting all study procedures, data, and results in a clear and accurate manner;
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Aurora, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Georgina Beach, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
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- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Halton Hills, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Brampton, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Ajax, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
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Account Development Representative II - Toronto
Samsara
Caledon, ON
- Full-time
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 17 hours ago
Account Development Representative II - Toronto
Samsara
Toronto, ON
…on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and…
Added 18 hours ago
UO
Engineering Technical Specialist, Schulich School of Engineering
University of Calgary
Calgary, AB
- Full-time
Experience with instrumentation, sensors, data acquisition systems, controls, and laboratory computing tools.

RBC

Service Specialist, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants. Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Team members or Manager as appropriate following established department procedure. Position contains increased elements of risk which are managed through operational reviews, system checks and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to process payments in a timely manner
Liaise and provide strong customer service support for individuals requiring research and problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customer, or industry participants.
Train and act as a resource for other Operation’s team members.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves:

Experience to handle multiple priorities in a fast paced, high-risk operations, and deadline driven environment
Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes
Strong detail oriented and organized skills
Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice-to-have:

Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
Good understanding and/or experience with corporate action events and processes
Ability to work independently and within a team environment
Good research and analytical skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The specialist will perform daily oversight of complex, exception-based processes for Canadian Wealth Management and Capital Markets business lines. They are responsible for analyzing reports, verifying data, and providing customer service support to resolve escalated issues.

Requirements

Candidates must have experience in high-risk operations and be proficient with Wealth Management workflow systems like ServiceLink and Broadridge. Strong analytical, communication, and organizational skills are essential for managing complex processes and regulatory requirements.

Skills

Wealth management operations
ServiceLink
Broadridge terminal services
Data analysis
Problem identification
Analytical skills
Communication
Interpersonal skills
Excel
Word
PowerPoint
Regulatory compliance
Risk management
Corporate actions
Customer service
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Corporate Actions
ServiceLink
Broadridge Terminal Services
Regulatory Compliance
Risk Management
Data Analysis
Exception Processing
Capital Markets
Customer Service
Excel
Word
PowerPoint
Process Improvement
Financial Services
Reporting
Workflow Management
Analytical Skills
Problem Resolution

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