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Added 12 mins ago
RB
Service Specialist, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes…
Added 12 mins ago
RB
Banking Advisor
Royal Bank of Canada
Placentia, NL
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 26 mins ago
Social Media Coordinator
Northland Properties
Vancouver, BC
Working with our Social Media Specialist to understand areas of opportunity for copy and creative and making relevant changes for future calendars.
Added 26 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Mississauga, ON
- Full-time
…motor truck and trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other…
Added 41 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Innisfail, AB
- Full-time
Classification: Classroom Behaviour Specialist
Added 56 mins ago
SL
Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Payroll Manager, Payroll Operations, the Payroll Specialist will be responsible to process biweekly payroll for 12,500+ Canadian employees. This is a 15-month contract…
Added 56 mins ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
Diagnose and resolve standard enterprise application errors, operating system flaws (Windows, macOS), and user access issues.
Added 56 mins ago
D
Programmer Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
…working in many other fields. You lead and serve as a systems specialist for your team, clients and stakeholders. More specifically, you will be required…
Added 56 mins ago
C
Client Engagement Associate
CIBC
Vancouver, BC
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 56 mins ago
C
Client Engagement Associate
CIBC
Nanaimo, BC · ON · Country Club Mall Wellington
- Full-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 56 mins ago
LB
Digital Communication Specialist
Labatt Breweries of Canada
Toronto, ON
- Full-time
The Digital Communication Specialist is a strategic and results-driven role focusing on overseeing and managing our digital communications with customers on BEES. They are responsible for…
Added 1 hour ago
Accounts Payable Specialist (9-Month Contract)
Tridel Group of Companies
Toronto, ON
The Accounts Payable Specialist is responsible for several projects’ full cycle accounts payable process, various account reconciliations, cost code analysis, customer invoicing, as well as…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Red Deer, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Red Deer, AB
- Part-time
Ability to conduct sit down makeup and skincare consultations and demonstrate application
Added 1 hour ago
UM
Technical Inspector
Ultra Maritime
Dartmouth, NS
- Full-time
As the maritime and underwater battlespace evolves, we tirelessly push the boundaries to develop advanced specialist systems that provide our 'five-eyes' Defence customers with an…
Added 1 hour ago
VC
Credit Support Specialist
Vault Credit Corporation
Toronto, ON
- Full-time
Identify and escalate fraud risk by connecting the dots between the application, the intended use of the equipment, the business and guarantor addresses, review of the vendor; flag…
Added 1 hour ago
P
Intermediate and Senior Security Assessment & Authorization (SA&A) Specialist
PLATO
Remote, Canada
- $75 to $88 CAD / hour
- Contract
- Remote
Security Assessment and Authorization (SA&A) Specialist
Added 1 hour ago
JI
Information Management Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…business solutions? We're looking for an Information Management Specialist to play a key role in how our organization manages, governs, and leverages information to support critical…
Added 1 hour ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
Added 1 hour ago
SL
Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Reporting to the Senior Payroll Manager, Payroll Operations, the Payroll Specialist will be responsible to process biweekly payroll for 7,000+ US employees. This is a 15-month contract…
Added 1 hour ago
C
Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
Reporting to the Chapter Lead, the Advice and Investing Platform Specialist is responsible for identifying and advancing opportunities to optimize the client experience for the Savings and…
Added 1 hour ago
CX/CRM Strategist (1 year contract)
VML Canada (English)
Toronto, ON
…recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global…
Added 2 hours ago
SRE-System & API Gateway Support Specialist
Capgemini
Toronto, ON
Work collaboratively with application, infrastructure, network, security, middleware, and API teams to resolve complex cross-platform issues.
Added 2 hours ago
B
Patient Services Specialist - Casual
BonLook
Wetaskiwin, AB
- Part-time
…exceptional skills and experience and join us as a Patient Services Specialist to fill an existing…
Added 2 hours ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
Halifax, NS
- Full-time
Industry Designations Preferred: CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), CHS (Certified Health Insurance Specialist)

RBC

Service Specialist, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants. Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Team members or Manager as appropriate following established department procedure. Position contains increased elements of risk which are managed through operational reviews, system checks and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to process payments in a timely manner
Liaise and provide strong customer service support for individuals requiring research and problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customer, or industry participants.
Train and act as a resource for other Operation’s team members.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves:

Experience to handle multiple priorities in a fast paced, high-risk operations, and deadline driven environment
Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes
Strong detail oriented and organized skills
Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice-to-have:

Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
Good understanding and/or experience with corporate action events and processes
Ability to work independently and within a team environment
Good research and analytical skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The specialist will perform daily oversight of complex, exception-based processes for Canadian Wealth Management and Capital Markets business lines. They are responsible for analyzing reports, verifying data, and providing customer service support to resolve escalated issues.

Requirements

Candidates must have experience in high-risk operations and be proficient with Wealth Management workflow systems like ServiceLink and Broadridge. Strong analytical, communication, and organizational skills are essential for managing complex processes and regulatory requirements.

Skills

Wealth management operations
ServiceLink
Broadridge terminal services
Data analysis
Problem identification
Analytical skills
Communication
Interpersonal skills
Excel
Word
PowerPoint
Regulatory compliance
Risk management
Corporate actions
Customer service
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Corporate Actions
ServiceLink
Broadridge Terminal Services
Regulatory Compliance
Risk Management
Data Analysis
Exception Processing
Capital Markets
Customer Service
Excel
Word
PowerPoint
Process Improvement
Financial Services
Reporting
Workflow Management
Analytical Skills
Problem Resolution

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