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Added 2 mins ago
RE
Cyber Security Engineer
Randstad Enterprise
Montreal, QC
- Contract
Collaborate with cybersecurity, risk, and compliance teams to ensure adherence to regulatory and internal control requirements.
Added 2 mins ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 2 mins ago
B
R&D Tax Client Delivery Manager
Boast
Montreal, QC
- Full-time
As a Client Delivery Manager, you’ll lead the successful delivery of R&D tax credit claims for a portfolio of companies across Canada and the U.S.
Added 2 mins ago
NB
Regional Administrative Manager
National Bank of Canada
Calgary, AB
- Full-time
A career as a Regional Administration Manager in the Wealth Management team at National Bank means acting as a leader who drives operational excellence and supports the employee experience…
Added 2 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 2 mins ago
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Mobilization & P3 Strategy Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
As a member of the Mobilization team, the Mobilization & P3 Strategy Manager leads the successful mobilization of new contracts, services, and strategic initiatives. The role is responsible…
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Principal Platform Product Manager - Billing & Authentication
Jobgether
Canada
- $148,782 to $185,977 USD / year
- Full-time
Migration and Risk Management: Experience delivering a system migration, cutover, or pricing change with meaningful customer and revenue implications. Strong understanding of testing,…
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Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
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Patient Care Coordinator, BC Mental Health and Substance Use Services
Sanya’k̓ula
Vancouver, BC
- Full-time
…staff training and development. Assists the Clinical Services Manager (CSM)/Designate with performing administrative duties and coordinates staffing, scheduling and clinical research…
Added 2 mins ago
NV
Project Manager (ID#5557)
New Value Solutions
Richmond, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an experienced functional Project Manager to lead the design and implementation of complex, cross-functional business…
Added 2 mins ago
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Conseiller.ère SSE - H&SE Advisor
Excelpro
Quebec, QC
- Full-time
The person in this role reports to the HSE Manager and acts as a subject matter expert and advisor to managers and operational teams to support the implementation of HSE programs and…
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Facilities Project Manager
Give and Go Prepared Foods
Mississauga, ON
- Full-time
Give & Go Prepared Foods is seeking a Facilities Project Manager to lead corporate facilities maintenance engineering across our manufacturing, storage, and office locations.
Added 2 mins ago
FB
Strategic Energy Partner
Flogas Britain
Field, BC
- Full-time
…market-leading businesses with a commitment to innovation, operational excellence and sustainability, helping customers navigate the energy transition while delivering long-term growth and…
Added 3 mins ago
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Service Delivery Manager (French)
Apptoza Inc.
Montreal, QC
- Full-time
Operational Reporting and Performance Monitoring
Added 3 mins ago
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Operations Manager
BOXX Modular (Canada)
Stoney Creek, NB
- Full-time
Reporting to the Branch Manager, the OperationsService Manager is responsible for monitoring and overseeing the safety, cost, schedule, and execution of work across all yard operations and…
Added 3 mins ago
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Senior Manager, Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
Ensure delivered features comply with regulatory, operational risk, and control requirements
Added 3 mins ago
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Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank - Global Banking and Markets
Toronto, ON
- Full-time
The Senior Product Manager is accountable for the strategy, roadmap, and success of a significant Capital Markets product or complex business capability. The role partners with business,…
Added 3 mins ago
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Job ID# 32295: Manager, Cybersecurity
City Of Hamilton
Hamilton, ON
- $127,454.6 to $159,317.34 CAD / year
- Full-time
Reporting to the CISO (Chief Information Security Officer), the Manager, Cybersecurity provides strategic and operational leadership for the City’s cybersecurity program, protecting the…
Added 3 mins ago
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Hub Manager (Mississauga)
Trexity
Mississauga, ON
- Full-time
Trexity is hiring a Hub Manager to run our 5k+ sq. ft. Mississauga hub, the operational heart of same-day delivery across the Greater Toronto Area. This is a net-new role that joins our…
Added 3 mins ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Capital Planning & Projects, the Project Coordinator supports the planning, coordination, execution, and close-out of capital, infrastructure, renovation, and…
Added 3 mins ago
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National Lead- Business Development Division
Xcite Tech
ON · Ontario, Canada
- Full-time
National Manager, Customer Success & Business Development
Added 3 mins ago
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Drilling Fluids Well Planner
Canadian Energy Services
Calgary, AB
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…full-time position, based in Calgary, AB reporting to the Technical…
Added 4 mins ago
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Project Manager (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
CoreFactor is searching for a Project Manager on a full-time/permanent basis for a client in the GTA.
Added 17 mins ago
KE
Assistant Aquaculture Manager
K’awat’si Economic Development Corporation (KEDC)
Port Hardy, BC
- $70,000 to $78,000 CAD / year
- Full-time
Direct Reports: Shellfish Farm Operations Manager and other aquaculture operational positions and managers as assigned
Added 17 mins ago
ES
Maintenance Manager - Surrey, BC
Equans Services Canada & US
Surrey, BC
- Full-time
…systems/equipment and building envelope on site. Accountable for operational continuity and achieving specific operational…

RBC

Service Specialist, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants. Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Team members or Manager as appropriate following established department procedure. Position contains increased elements of risk which are managed through operational reviews, system checks and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to process payments in a timely manner
Liaise and provide strong customer service support for individuals requiring research and problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customer, or industry participants.
Train and act as a resource for other Operation’s team members.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves:

Experience to handle multiple priorities in a fast paced, high-risk operations, and deadline driven environment
Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes
Strong detail oriented and organized skills
Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice-to-have:

Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
Good understanding and/or experience with corporate action events and processes
Ability to work independently and within a team environment
Good research and analytical skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The specialist will perform daily oversight of complex, exception-based processes for Canadian Wealth Management and Capital Markets business lines. They are responsible for analyzing reports, verifying data, and providing customer service support to resolve escalated issues.

Requirements

Candidates must have experience in high-risk operations and be proficient with Wealth Management workflow systems like ServiceLink and Broadridge. Strong analytical, communication, and organizational skills are essential for managing complex processes and regulatory requirements.

Skills

Wealth management operations
ServiceLink
Broadridge terminal services
Data analysis
Problem identification
Analytical skills
Communication
Interpersonal skills
Excel
Word
PowerPoint
Regulatory compliance
Risk management
Corporate actions
Customer service
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Corporate Actions
ServiceLink
Broadridge Terminal Services
Regulatory Compliance
Risk Management
Data Analysis
Exception Processing
Capital Markets
Customer Service
Excel
Word
PowerPoint
Process Improvement
Financial Services
Reporting
Workflow Management
Analytical Skills
Problem Resolution

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