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Added 8 mins ago
MO
Program Manager, Wastewater Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Program Manager, Wastewater Services with the Public Utilities Commission.
Added 8 mins ago
MO
Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
The Municipality of Chatham-Kent has an opening for a permanent full-time Program Manager, Water Services with the Public Utilities Commission.
Added 8 mins ago
RB
Service Specialist, Operations II
Royal Bank of Canada
Toronto, ON
- Full-time
…addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review,…
Added 8 mins ago
IB
Account Manager - Creative
Innovative Beauty Group
Mississauga, ON
- $75,000 to $95,000 CAD / year
- Full-time
The Account Manager is responsible for building trusted client relationships and leading the delivery of creative services that meet client objectives and drive profitable growth for…
Added 8 mins ago
F
Sr. Content Designer
Felix
Remote, Canada
- $110,000 to $140,000 CAD / year
- Full-time
- Remote
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health…
Added 8 mins ago
CC
Retail Shift Leader
Canna Cabana
Windsor, ON · Walker, Windsor, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 22 mins ago
Grocery Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON · Kanata, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 22 mins ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
…programs. This position is responsible for the accurate and timely delivery of multi-provincial payroll as well as day-to-day benefits and retirement plan administration for approximately…
Added 22 mins ago
FOOD SERVICE MANAGER
Southbridge Healthcare LP
Goderich, ON
Reporting to the Executive Director, the Food Service Manager is accountable for all aspects of Food & Dietary Services within the home to meet the nutritional needs of residents, and to…
Added 22 mins ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You…
Added 22 mins ago
CT
Manager, Elgin Withdrawal Management & Crisis Intervention
CMHA Thames Valley Addiction and Mental Health Services
St. Thomas, ON
- $44.68 to $45.52 CAD / hour
- Full-time
Provides clinical leadership to direct service staff supporting a 24/7 withdrawal management program and who work in Crisis & Access in Elgin
Added 37 mins ago
W
(CAN) Pharmacy Assistant- Part Time
Walmart
Toronto, ON
- Part-time
…Operations required of a team player. They are a key member in the delivery of superior customer…
Added 37 mins ago
M(
Order Desk Coordinator, Procurement
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
…services for several MLSE operations and locations, ensuring the delivery of winning fan service to all guests. You will also assist the team with variety of administration duties. Your…
Added 37 mins ago
FS
Service Employee
First Student
Saskatoon, SK
- Full-time
Notifies the Location Manager or designee when a fuel delivery is required and ensures that accurate stick readings are taken before and after delivery
Added 37 mins ago
PV
Senior Financial Analyst, FP&A Supply Chain Finance (Transportation & Inventory)
Pet Valu
Markham, ON
- Full-time
Reports to: Senior Manager Financial Planning & Analysis - Supply Chain
Added 52 mins ago
Senior Associate, Programmatic
WPP Media
Toronto, ON
The Programmatic Manager develops positive relationships with agency partners and client while using multiple programmatic platforms to develop, activate and report on digital media…
Added 52 mins ago
T
Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
Meet internal service delivery standards and manage exceptions to meet client deadlines.
Added 52 mins ago
B
Sr Learning and Experience Designer
BMO
Toronto, ON · FCP
- Full-time
Experience in the design and development of training for multiple delivery methods.
Added 52 mins ago
L
Retirement Consultant
LifeWorks
AB · Vancouver, BC · Winnipeg, MB · Regina, SK
- $70,000 to $100,000 CAD / year
- Full-time
…access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of…
Added 52 mins ago
Director, Bid Strategy & Pricing
Lyft
Montreal, QC
…allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of…
Added 52 mins ago
HT
Operations Manager
Hydraulic Technologies USA, LLC
Guelph, ON
- Full-time
Il s’agit d’un poste de leadership pratique qui combine excellence opérationnelle, service à la clientèle et soutien à la croissance des affaires dans un environnement dynamique et…
Added 52 mins ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
Assist with Direct Delivery program and service
Added 52 mins ago
MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin Brower
Brampton, ON
- Full-time
…receipt of product, supporting distribution centre productivity, delivery reliability, and safety…
Added 1 hour ago
GT
Manager, Real Estate Operations
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Associate Director, Real Estate Leasing and Development, the Manager, Real Estate Operations will oversee the operational performance of Toronto Pearson’s diverse portfolio…
Added 1 hour ago
WO
Surgical Supply Chain Technician - Corp OR Business Center
William Osler Health System
Brampton, ON
- Full-time
…offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your…

RBC

Service Specialist, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants. Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Team members or Manager as appropriate following established department procedure. Position contains increased elements of risk which are managed through operational reviews, system checks and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to process payments in a timely manner
Liaise and provide strong customer service support for individuals requiring research and problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customer, or industry participants.
Train and act as a resource for other Operation’s team members.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves:

Experience to handle multiple priorities in a fast paced, high-risk operations, and deadline driven environment
Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes
Strong detail oriented and organized skills
Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice-to-have:

Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
Good understanding and/or experience with corporate action events and processes
Ability to work independently and within a team environment
Good research and analytical skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The specialist will perform daily oversight of complex, exception-based processes for Canadian Wealth Management and Capital Markets business lines. They are responsible for analyzing reports, verifying data, and providing customer service support to resolve escalated issues.

Requirements

Candidates must have experience in high-risk operations and be proficient with Wealth Management workflow systems like ServiceLink and Broadridge. Strong analytical, communication, and organizational skills are essential for managing complex processes and regulatory requirements.

Skills

Wealth management operations
ServiceLink
Broadridge terminal services
Data analysis
Problem identification
Analytical skills
Communication
Interpersonal skills
Excel
Word
PowerPoint
Regulatory compliance
Risk management
Corporate actions
Customer service
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Corporate Actions
ServiceLink
Broadridge Terminal Services
Regulatory Compliance
Risk Management
Data Analysis
Exception Processing
Capital Markets
Customer Service
Excel
Word
PowerPoint
Process Improvement
Financial Services
Reporting
Workflow Management
Analytical Skills
Problem Resolution

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