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Added 18 mins ago
NB
Director, Business Transfer - Agriculture
National Bank of Canada
Montreal, QC
- Full-time
Support agricultural entrepreneurs throughout their business transfer projects by acting as a specialist at every stage of the process.
Added 18 mins ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
…and Capital Markets team at National Bank means acting as a specialist in supporting financial risk management applications and their underlying infrastructure. This job allows you to have…
Added 18 mins ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior SSI Analyst in the Capital Markets Operations team at National Bank means acting as a specialist in OTC operations and payment processes. This role allows you to make a…
Added 18 mins ago
NB
CHIEF DEVELOPER FULLSTACK - PYTHON
National Bank of Canada
Montreal, QC
- Full-time
…Delivery – Capital Markets team at National Bank means acting as a specialist in software development and cloud solutions. This role allows you to have a direct impact on critical…
Added 18 mins ago
NB
Director, Business Transfer
National Bank of Canada
Laval, QC
- Full-time
Support clients throughout their business acquisition, sale and transfer projects, acting as a specialist at every stage of the process.
Added 18 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 48 mins ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
…recognizes the value of having flexible work arrangements to support better work-life balance for our employees. Hybrid work arrangements may vary from one employee to another and may also…
Added 49 mins ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).
Added 49 mins ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
…wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and improved customer and member outcomes through the Salesforce…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Evening
Shoppers Drug Mart
Elliot Lake, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Added 1 hour ago
LS
Bready Elementary School - Educational Assistant Position - Temp FT - #4076916
Living Sky School Division No. 202
North Battleford, SK
- Temporary
…position just happens to be a teacher who is an elementary specialist. We welcome your interest! Please join…
Added 1 hour ago
SR
Property Accountant
STRIVE Recruitment Inc.
Vancouver, BC
- $70,000 to $85,000 CAD / year
- Full-time
STRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting Finance, Construction, Corporate Administration, Operations, and…
Added 1 hour ago
FD
Experienced Collections Specialist - Banking & Government
Financial Debt Recovery Limited (FDR)
Richmond Hill, ON
- Full-time
Role Description The Experienced Collections Specialist is a full-time, on-site role based in Richmond Hill, ON. This position is responsible for contacting customers by phone, email, and…
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 1 hour ago
SM
Research Assistant I Critical Care Research
St. Michael's Hospital
Toronto, ON
- Temporary
…providing essential assistance, organizational and administrative support to research projects at a basic level. Tasks may include collecting and recording data through survey and in-depth…
Added 1 hour ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
Business Process & System Improvement Specialist | Operations
Added 1 hour ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
…operate and close mining assets. Our multidisciplinary teams support the full mine life cycle - from resource development, planning, permitting and feasibility through detailed design,…
Added 1 hour ago
MR
Part-Time Sales Associate
Match Retail
Vancouver, BC
- Part-time
Step 1 Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 1 hour ago
BH
Occupational Safety & Health Specialist 2 - Revelstoke
BC Hydro
Revelstoke, BC
- $95,000 to $102,200 CAD / year
- Full-time
May provide information and support to senior Corporate Safety specialists and the Safety Practices Committee in the preparation of responses to regulatory change.
Added 2 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit…
Added 2 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit…
Added 2 hours ago
RB
Financing Specialist
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 2 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit…

RBC

Service Specialist, Operations II

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

What is the opportunity?

As a Mandatory Corporate Actions Specialist under Canadian Wealth Management Operations, you will be responsible to perform daily oversight activities for complex, exception-based processes for all Canadian Wealth Management (CWM) and Capital Markets (CM) business lines. In addition, incumbent provides analysis, processing, and customer service support for manual, exception-based complex and/or highly specialized Operation’s processes. Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements. In addition, incumbent will research, resolve, or secure requested information for other Operation’s areas, RBC Business Units, external customers or industry participants. Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Team members or Manager as appropriate following established department procedure. Position contains increased elements of risk which are managed through operational reviews, system checks and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception-based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Provide accurate analysis and processing support for manual, exception-based, complex, and/or highly specialized processes within a specific Operation’s department. Accurately review, verify, and/or record data into technology supporting department processes.
Responsible for accurately gathering corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to process payments in a timely manner
Liaise and provide strong customer service support for individuals requiring research and problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customer, or industry participants.
Train and act as a resource for other Operation’s team members.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must haves:

Experience to handle multiple priorities in a fast paced, high-risk operations, and deadline driven environment
Experience with Wealth Management Canadian Operations workflow and processing systems including ServiceLink, Broadridge Terminal Services
Strong interpersonal, verbal and written communication skills, with an ability to work effectively with all levels of staff and management
Strong problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements associated with exception-based complex processes
Strong detail oriented and organized skills
Strong PC skills including proficiency with Excel, Word, PowerPoint

Nice-to-have:

Good understanding of functions of departments within Wealth Management Canada Operations (WMCO), as well as Wealth Management and Capital Markets lines of business
Good understanding and/or experience with corporate action events and processes
Ability to work independently and within a team environment
Good research and analytical skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The specialist will perform daily oversight of complex, exception-based processes for Canadian Wealth Management and Capital Markets business lines. They are responsible for analyzing reports, verifying data, and providing customer service support to resolve escalated issues.

Requirements

Candidates must have experience in high-risk operations and be proficient with Wealth Management workflow systems like ServiceLink and Broadridge. Strong analytical, communication, and organizational skills are essential for managing complex processes and regulatory requirements.

Skills

Wealth management operations
ServiceLink
Broadridge terminal services
Data analysis
Problem identification
Analytical skills
Communication
Interpersonal skills
Excel
Word
PowerPoint
Regulatory compliance
Risk management
Corporate actions
Customer service
Process improvement

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock

Visa sponsorship

Not detected in the job text

Keywords

Wealth Management
Operations
Corporate Actions
ServiceLink
Broadridge Terminal Services
Regulatory Compliance
Risk Management
Data Analysis
Exception Processing
Capital Markets
Customer Service
Excel
Word
PowerPoint
Process Improvement
Financial Services
Reporting
Workflow Management
Analytical Skills
Problem Resolution

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