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Added 2 mins ago
Stagiaire en analyse des coûts // Cost Analyst Intern
XNRGY Climate Systems
Longueuil, QC
Internship
Reporting to the Financial Controller of XNRGY Holdings Inc., the Cost Analyst Intern will assist in analyzing the profitability of ongoing projects and ensuring the accurate accounting of…
Added 3 mins ago
Analyst, Business
IMAX
Mississauga, ON · Sheridan Park
Full-time
Identify manual activities, duplicate entry, control gaps, bottlenecks, and opportunities for process improvement and automation.
Added 1 hour ago
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
4+ years process improvement, data, or technology project experience would be a strong asset.
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Support process manufacturing capability studies and improvement projects.
Added 1 hour ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
Support process manufacturing capability studies and improvement projects.
Added 1 hour ago
Senior Visualization Professional
Capgemini
Mississauga, ON
- Drive continuous improvement and automation initiatives.
Added 1 hour ago
Finance Analyst
Sony Music Global Job Board
Toronto, ON
Analyze financial and operational data to identify trends, variances, and opportunities for process improvement.
Added 1 hour ago
Financial Analyst
Hays
Vaughan, ON
Full-time
Senior Financial Analyst - Concord, ON (Office Based Role) - Real Estate
Added 1 hour ago
Business Systems Analyst
Superior Plus Propane Talent Acquisition
Canada
University Degree or professional certification and a minimum of three (3) years’ experience in business analyst, system analyst, process improvement, or equivalent role.
Added 1 hour ago
Senior Application Analyst
Classic Fire + Life Safety
Toronto, ON
Full-time
Lead or participate in technology-driven process improvement initiatives with a focus on automation and elimination of manual work.
Added 1 hour ago
Technical Analyst
RBC
Toronto, ON
Full-time
Collaborate with internal teams to identify and implement process improvements
Added 1 hour ago
Process Improvement Specialist
Kinetic Custom Trailers
Penticton, British Columbia
Kinetic Custom Trailers is seeking a Process Improvement Specialist to help identify, investigate, and solve operational challenges across the organization.
Added 1 hour ago
Sr. Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
$7,727.33 to $11,112 CAD / month
Full-time
The role of the Senior Financial Analyst is to provide strategic support; establish strong policies and processes for the planning, budgeting, and reporting process; and provide overall…
Added 2 hours ago
Registrations Analyst, Regulatory Registrations - Bilingual
CIBC
Montreal, QC
Full-time
…experience through the generation and implementation of continuous improvement ideas. You will also have the ability to manage multiple tasks at one time, prioritizing your day to day tasks…
Added 2 hours ago
Senior Business Systems & Software Engineer
Piper Companies
ON · Durham, ON
Full-time
Keywords: Senior Business Systems Engineer, Business Systems Analyst, Software Engineer, Full Stack Developer, Full Stack Engineer, Systems Engineer, Enterprise Applications, Business…
Added 2 hours ago
Quality Analyst – Escape Management Specialist
Pratt & Whitney
Halifax, NS
Full-time
The Quality Analyst – Escape Management Lead is the main point of contact for Quality issues that result in escapes to our customers, which include Assembly & Test, Spares Customers,…
Added 2 hours ago
Business Systems Analyst
Superior Propane
AB · Alberta, Canada
Contract
University Degree or professional certification and a minimum of three (3) years’ experience in business analyst, system analyst, process improvement, or equivalent role.
Added 2 hours ago
Analyst/Senior Analyst, Customer Operations
Clarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As an Analyst/Senior Analyst, Customer Operations at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll work alongside your team to…
Added 2 hours ago
Accounts Receivable (AR)
Midea Canada
ON · Ontario, Canada
$50,000 to $60,000 CAD / year
Full-time
Criticize ongoing process and take initiative to make continuous improvement.
Added 2 hours ago
Product Manager
Insight Global
Toronto, ON
$77 to $87 CAD / hour
Contract
Localization/multi-language project experience (big plus) • Banking experience • Former Business Analyst (BA): Previous BA experience aids in understanding business processes and…
Added 2 hours ago
Senior Manager, Public Relations (13 month fixed term contract)
Lightspeed Commerce
Montreal, QC
Contract
Coordinate with data science and business analyst teams, as well as external vendors, to cultivate a calendar of data science opportunities tied to product announcements and tent-pole…
Added 2 hours ago
Technical Writer
SPECTRAFORCE
Toronto, ON · Scarborough, ON
Contract
We are seeking a Technical Writer / Process Analyst to play a key role in the development of a net-new enterprise application/platform that will transform how teams manage their processes…
Added 2 hours ago
Business Analyst 3
Teranet Manitoba
Winnipeg, MB
Full-time
Analyze process gaps, information flow obstacles, or system issues and identify opportunities for improvement.
Added 2 hours ago
AI Adoption & Enablement Analyst
WSP in Canada
Montreal, QC
Full-time
The AI Adoption & Enablement Analyst ensures support readiness by creating knowledge base content and delivering targeted enablement for the Service Desk and OSS to improve first-contact…

RBC

Technical Analyst

Toronto, ON, Canada

Job type: Full-time
Apply by: Sep 29, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Job Description

What is the opportunity?

We're looking for someone to join our team who is passionate about making a difference in the fast-paced world of capital markets. As a desktop support specialist, you'll be the go-to person for our clients, helping them navigate complex technical issues and providing top-notch support. It's a challenging role, but also incredibly rewarding. You'll have the opportunity to work with a talented team, develop your skills, and take ownership of your work. Plus, you'll be part of a company that values its people and is committed to helping you grow and thrive.

What will you do?

Provide technical assistance and support to capital markets clients
Troubleshoot and resolve complex technical issues in a timely manner
Install, configure, and maintain computer systems and software
Offer guidance and training to clients on new technologies and systems
Collaborate with internal teams to identify and implement process improvements
Develop and maintain technical documentation and knowledge bases
Stay up to date with industry trends and emerging technologies to provide expert support
Deliver exceptional customer service and ensure client satisfaction

What do you need to succeed?

Must-have

Strong technical skills and knowledge of computer systems, software, and networking
Excellent problem-solving and troubleshooting abilities to resolve complex technical issues
Effective communication and interpersonal skills to provide top-notch support to clients
Ability to work collaboratively as a team player, sharing knowledge and expertise to achieve common goals
A strong desire to learn and stay up to date with new technologies and industry trends

Nice-to-have

Experience with IT service management frameworks, such as ITIL
Familiarity with financial industry applications and systems
Certification in a relevant technical area, such as CompTIA A+ or Microsoft certifications
Previous experience working in a fast-paced, dynamic environment, such as a trading floor or financial institution

What's in it for you?

We thrive on progressive thinking and working together to deliver trusted advice and helping our clients and communities prosper while reaching our potential and achieving mutual success.

We offer:

A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field and make a lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Critical Thinking, Customer Support Systems, Group Problem Solving, Installation Support, IT Service Level Management, IT Service Management (ITSM), IT Standards, Technical Troubleshooting

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-09-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Provide technical assistance and support to capital markets clients while troubleshooting complex technical issues. Collaborate with internal teams to maintain systems, develop documentation, and ensure high levels of client satisfaction.

Requirements

Requires strong technical knowledge of computer systems, software, and networking combined with excellent problem-solving abilities. Candidates should possess effective communication skills and a strong desire to learn new technologies in a fast-paced environment.

Skills

Technical support
Troubleshooting
Computer systems
Networking
Problem-solving
Communication
Customer service
ITIL
Financial industry applications
CompTIA A+
Microsoft certifications
Technical documentation
Knowledge base management
Process improvement
Critical thinking
Installation support

Benefits

Bonuses
Flexible benefits
Competitive compensation
Coaching and development opportunities
World-class training program

Visa sponsorship

Not detected in the job text

Keywords

Technical Analyst
Capital markets
Desktop support
Computer systems
Networking
Troubleshooting
ITIL
Financial industry
CompTIA A+
Microsoft certifications
Technical documentation
Knowledge base
Customer service
Process improvement
Trading floor
IT service management
Software maintenance
System configuration
Critical thinking
Collaboration

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