Jobs in Canada

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Added 7 mins ago
FI
Senior Marketing Manager
Fulfillment IQ
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Primary Job Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada
Added 7 mins ago
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Senior Software Developer / Développeur de logiciels principal
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- Full-time
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- Full-time
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Customer Service Specialist
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- Full-time
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Added 23 mins ago
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Collections Account Manager
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- Full-time
The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to…
Added 23 mins ago
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Account Manager, Saskatchewan
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- Full-time
…Mining Contractors and Dealers, in conjunction with the Sales Manager, North America Sales Area which complies with Normet long term strategic objectives and…
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Geotechnical Instrumentation & Monitoring Technical Lead
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ON · CAN - Eglinton Crosstown West
- Full-time
Reporting to the Technical Design Manager, the Geotechnical Instrumentation & Monitoring (I&M) Technical Lead will be responsible for the technical oversight, planning, coordination, and…
Added 23 mins ago
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Outside Sales Representative (Regina, SK)
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Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
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Verafin - Enterprise Customer Success Manager
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Senior Account Manager: Demand Response
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Be the program’s lead outreach contact with local distribution companies (LDCs) and municipalities, including key account introductions.
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Facility Manager III
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Toronto, ON
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The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
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Account Manager
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Added 38 mins ago
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- Full-time
Reporting to the Manager, Revenue and Taxation, the Revenue and Collections Coordinator is responsible for the administration of municipal revenues, including daily payment processing and…
Added 38 mins ago
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Inside Sales Representative
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Added 38 mins ago
Commercial Solutions Manager
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Reporting to the Manager, Sales and Performance, the Commercial Solutions Manager (CSM) leads the profitable revenue growth of the petroleum fuel and lubricant business within a specified…
Added 38 mins ago
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Inside Sales Representative
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Remote, Canada
- $50,000 to $60,000 CAD / year
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Added 38 mins ago
Client Services Specialist - Mississauga, ON
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RBGlobal

Collections Account Manager

9500 Glenlyon Parkway, Burnaby, BC, V5J 0C6, Canada

Full-time

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

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Job details

Job type: Full-time
Experience: 1 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
Posting language: English
Posted: Nov 10, 2026

Original job description

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

Responsibilities

Responsible for the early-stage collections on majority commercial and some consumer accounts.
Prioritizes collections of accounts within team.
Identifies process gaps and recommends solutions for improvements.
Problem solves a solution for early defaults and collapses and presents to management.
Responsible for reducing the collapse rate.
Track and report (excel and qualitative feedback) on work queue results.
Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
Responsible for operational issues.
Performs other duties as assigned.

Qualifications

1 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
Strong communication skills – listening to customers and understanding their situation
Excellent phone etiquette
Strong written communication through email
Excellent questioning and probing skills.

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Collections Account Manager is responsible for collecting outstanding balances and resolving early-stage defaults on commercial and consumer accounts. They also track work queue results and negotiate payment timelines with customers to reduce collapse rates.

Requirements

Candidates must have at least one year of collections experience in auto loans, commercial collections, or financial institution portfolios. Strong communication, negotiation, and process improvement skills are required for this role.

Skills

Collections
Account management
Negotiation
Communication
Problem solving
Data reporting
Excel
Financial analysis
Customer service
Process improvement
Phone etiquette
Email communication
Probing skills

Visa sponsorship

Not detected in the job text

Keywords

Collections
Account Manager
Commercial Collections
Auto Loans
Financial Institutions
Negotiation
Process Improvement
Data Reporting
Excel
Customer Service
Payment Timelines
Default Fees
Operational Issues
Omnichannel Marketplace
Asset Management
Auction
Commercial Assets
Vehicle Sales

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