Find work in Canada.

321,951 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
P
Retail Customer Service Lead
PetSmart
Timmins, ON
- Full-time
Supports the various Services businesses as needed when the Experience Leader is not available
Added 14 mins ago
CH
Transfer Coordinator, Banff (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 14 mins ago
R
EVS Replay Operator
Radio-Canada
Toronto, ON
- Part-time
…employees who can support replay, playback and media management operations across a variety of CBC and CBC Sports productions. Successful candidates may be engaged on an event-by-event…
Added 14 mins ago
MI
Director of Food and Beverage
Marriott International
Toronto, ON
- Full-time
Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position…
Added 14 mins ago
D
Product Scrum & Functional Consultant - Operate
Deloitte
Toronto, ON
- Full-time
…scaling our on-prem infrastructure managed services and cloud operations portfolio across AWS, Azure, OCI and Google Cloud, ensuring market alignment, customer adoption, and revenue…
Added 14 mins ago
I|
Coordonnateur(trice) des opérations
Intelcom | Dragonfly
Fort St. John, BC
- Full-time
Intelcom | Dragonfly c’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, nous avons une vision claire : Offrir…
Added 14 mins ago
TR
3rd Class Power Engineer
Teck Resources Limited
Trail, BC
- $45.56 to $50.41 CAD / hour
- Full-time
Teck Resources Limited is looking for a motivated and fully certified Third Class Power Engineer at our Trail Operations. Reporting to the Shift Leader, the Power Engineer is responsible…
Added 14 mins ago
A
Concepteur En Mécanique / Mechanical Designer
Actalent
Saint-Eustache, QC
- $45 to $65 CAD / hour
- Contract
Capacité à collaborer efficacement avec les équipes dingénierie, des opérations et de production.
Added 14 mins ago
S
AML Analyst
Synechron
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Previous experience in AML Transaction Monitoring, AML Investigations, Financial Crime Compliance, or Compliance Operations.
Added 14 mins ago
RA
Senior Operations Executive - Construction Supply & Transportation
Reimer Associates Inc.
Toronto, ON · Greater Toronto Area, Canada
- $150,000 to $200,000 CAD / year
- Full-time
Our client is a well-established, family-owned construction vendor with operations spanning Ontario, Quebec, and several Great Lakes states. The business operates five distinct units, each…
Added 14 mins ago
CI
Administrative Assistant
Cole International
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Since 1958, Cole International has been a leader in logistics, providing seamless customs brokerage, freight forwarding, and trade consulting services. We are proud to serve clients across…
Added 14 mins ago
R
Senior Mechanical Engineer
Raise
Burnaby, BC
- Full-time
…needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in…
Added 14 mins ago
IP
Executive Director
Indigenous Perspectives Society
Vancouver, BC
- Full-time
…is ultimately accountable for the organization’s finances, operations, and people. The Executive Director brings clarity and care to their leadership, fostering a healthy, values-aligned…
Added 14 mins ago
W
Lead, Leadership Programs
WestJet
Calgary, AB
- Full-time
…development pathways, and targeted interventions that support leader growth at all levels. Facilitates leadership programs as needed and evaluates program effectiveness and recommends…
Added 14 mins ago
MM
Coordinator, Administration
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
…administrative, facilities and workplace services that support day-to-day operations at MSC Canada. This position is one of two Coordinators who together form the Administration &…
Added 14 mins ago
R
Senior Contract Professional
Raise
Burnaby, BC
- Contract
…needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in…
Added 14 mins ago
P
Retail Customer Service Lead
PetSmart
Tsawwassen, BC
- Full-time
Supports the various Services businesses as needed when the Experience Leader is not available
Added 15 mins ago
OC
Senior Services Coordinator (Out & About Program)
OneSky Community Resources
Penticton 1, BC
- Full-time
Added 15 mins ago
Kitchen Manager
Recipe Unlimited
Winnipeg, MB
…exceptional food quality. You’ll oversee all back-of-house operations, manage inventory and costs, and ensure the kitchen runs efficiently while maintaining high standards of safety and…
Added 15 mins ago
Operations Manager
Stephenson's Rental Services
Calgary, AB
The Operations Manager is a key player in our store who serves as a leader for the customer facing team. With empathy, they are committed to listening to customer requests and, with…
Added 15 mins ago
T&
Loss Prevention Supervisor, Full Time, Vancouver Oakridge Park
Tiffany & Co.
Vancouver, BC
- Full-time
…clients. The supervisor is a dynamic, attentive, and inspiring leader who builds relationships with internal and external partners; someone who could be called a mentor, a coach, and is the…
Added 30 mins ago
SC
Chair
SENECA COLLEGE OF APPLIED ARTS&TECHNOLOGY
King, ON
- Full-time
This role is ideal for a strategic, practical and inclusive leader who can translate academic priorities into effective operations and create the conditions for students, faculty and staff…
Added 30 mins ago
C
Operations Underwriting Associate(12 month contract)
Chubb
Toronto, ON
- Full-time
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health…
Added 30 mins ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
…Wellness strategies are embedded into BGIS’ workplace culture, operations, and strategic…
Added 30 mins ago
B
Power Engineer - 4th Class
BGIS
Devon, AB
- Full-time
Sound knowledge of processes and practices relating to facility operations and maintenance

RBGlobal

Customer Service Manager

North Battleford No. 437, SK, Canada
SK-16, North Battleford, SK, S9A 3W8, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

The primary responsibility of the Customer Service Manager is to oversee auction administration processes and manage the human resources necessary for sale day operations. The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days. The Customer Service Manager is a vital link to all levels of the organization, acting as a conduit of information and ensures all auction administrative objectives are achieved.

Responsibilities

To maximize the sales and profitability by monitoring costs and shrink associated with auction administration and sale day staffing levels.
To create an environment which reflects the company philosophy of exceptional customer service by monitoring and managing service levels
Acting as a role model for all team members by always employing superior customer service and salesmanship skills, and ensuring the team does the same.
Hire, coach and train team on how to make appropriate decisions regarding customer service (i.e. refunds, invoicing inquiries, owner details and complaints).
Ensures team is knowledgeable and skilled with RBA computer systems, customer registration and payment requirements.
Responsible for processing of DMV transfer documents, CE certificates (Europe); Collection of appropriate Sales Tax or Exemption Certificates required by law; Reconciling (Balancing) sale, Collection of Accounts Receivables in a timely manner and banking duties and; Manage and coordinate the ordering of auction supplies.
Act as a liaison with all levels of the organization to ensure accurate reporting of information.
Build and maintain strong relationships with customers, financial institutions, local taxation offices, motor vehicle branches to obtain information or solve problems.
Maintenance and setup of relevant systems used to maintain auction information
Following up on all customer inquiries
Escalate problems or issues to senior management
Perform other duties as assigned.

Qualifications

2 Year previous Customer service experience in a related field
Minimum 1 year experience in a Supervisory role
Strong computer skills including the ability to learn new systems and to enter data quickly and accurately
DMV document processing experience an asset
Sales Tax collection, exemption and remittance experience
Demonstrated leadership and the ability to take initiative
Strong Problem solving, organizational and time management skills
Able to set priorities and work independently with minimal supervision
Positive attitude
Good communication skills - strong on diplomacy, a patient listener, strong written communication skills, proven conflict resolution skills
Team player, ability to relate to a diverse customer base and workforce, ability to put people at ease and the ability to easily network with others
Adaptable and willing to adjust to new ideas or change
High level of integrity and ethics
Ability to work in high pressure situations Ability to think on your feet
Strong attention to detail
A thorough understanding of Equipment specifics for data entry
Familiar with understanding contract specifics for data entry and maintaining information
Knowledgeable about local Department of Motor Vehicle (DMV) rules and regulations as they relate to the sale of Motor Vehicles

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About the team - Yard Operations

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Apply About employer

More about this job

Responsibilities

The Customer Service Manager oversees auction administration processes and manages the human resources required for sale day operations. They act as the primary point of contact for customers, ensuring administrative objectives are met while maintaining high service standards.

Requirements

Candidates must have at least two years of customer service experience and a minimum of one year in a supervisory role. Strong computer skills, attention to detail, and knowledge of DMV regulations are required for this position.

Skills

Customer service
Supervisory skills
Data entry
Conflict resolution
Leadership
Problem solving
Time management
Organizational skills
Sales tax collection
DMV document processing
Computer literacy
Communication skills
Team training
Invoicing
Accounts receivable
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Auction administration
Sale day operations
Customer service
Supervisory
DMV
Sales tax
Accounts receivable
Data entry
Invoicing
Conflict resolution
Leadership
Equipment specifics
Contract management
RBA computer systems
Logistics
Commercial assets
Inventory management
Staffing
Reporting
Banking duties

Report this job