Jobs in Canada

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Added 36 mins ago
EC
Event Experience and Design Specialist - Banff - Part Time
Encore Canada
Banff, AB
- Part-time
2-3 days in office at the Banff location in a hybrid model, ability to work at events onsite 1-2 times a week
Added 36 mins ago
AA
Ingénierie en Chef - Systèmes avion (train d'atterrissage, freins, air, carburant) / Chief Engineering - Aircraft Systems (Landing Gear, Brakes, Air, Fuel)
Airbus Aircraft
Montreal, QC
- Full-time
Aider les équipes de support client et de production à définir les causes profondes et les solutions aux problèmes affectant ces domaines;
Added 50 mins ago
A
Business Intelligence Specialist
ABB
Milton, ON
- Full-time
The Business Intelligence Specialist plays a key role in supporting data-driven decision-making across the Marketing & Sales organization. This position is responsible for transforming data…
Added 1 hour ago
WA
Full-Time Call Center Specialist - In Office
We An-Ser
Regina, SK
- $17 CAD / hour
- Full-time
…and delivering outstanding customer service. As a Call Center Specialist, you will be the welcoming voice behind the businesses we support, making a positive difference one call at a…
Added 1 hour ago
UO
Intermediate Specialist, Academic Advising
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
…identification, interpretation, analysis, and assessment of student needs support the students’ goals and respect the Faculty’s processes. May consult with colleagues and/or meet with…
Added 1 hour ago
D
Senior Data Scientist, Credit Risk Strategy
Desjardins
Montreal, QC
- Full-time
…you help define and develop the analytical directions that support our needs for assessing and managing the credit risks associated with granting loans and the financing product lifecycle.…
Added 1 hour ago
Behavioural Support Worker
Health Sciences North
Sudbury, ON
Reinforce staff adherence to individualized patient care and behavioural support plans through education and coaching on communication, behavioural strategies and consistent care routines,…
Added 1 hour ago
Clinical Behaviour Response Specialist
Health Sciences North
Sudbury, ON
…developmental disorders who may exhibit responsive behaviours. Provide support and education on behavioural strategies to health care providers in the hospital setting to improve patient…
Added 1 hour ago
Clinical Behaviour Response Specialist
Health Sciences North
Sudbury, ON
…developmental disorders who may exhibit responsive behaviours. Provide support and education on behavioural strategies to health care providers in the hospital setting to improve patient…
Added 1 hour ago
Behavioural Support Worker
Health Sciences North
Sudbury, ON
Reinforce staff adherence to individualized patient care and behavioural support plans through education and coaching on communication, behavioural strategies and consistent care routines,…
Added 3 hours ago
HO
AI Governance Specialist
Hydro One
Toronto, ON
- $80 to $95 CAD / hour
- Contract
The AI Governance Specialist ensures that all AI models and related data assets comply with the organization's Enterprise AI Policy, Responsible AI principles, and regulatory obligations…
Added 3 hours ago
AG
Procurement Specialist
ATCO Group
Edmonton, AB
- Full-time
Help turn business needs into the goods and services that keep ATCO moving. As a Procurement Specialist, you’ll be a primary point of contact for procurement needs, guiding purchases from…
Added 4 hours ago
MA
Actuarial Analyst – 2026 & 2027 New Grads - Montreal
Marsh Agency
Montreal, QC
- Full-time
Support consultants in servicing existing clients and prospects
Added 5 hours ago
F
Lead Process Engineer- Mining & Metals
Fluor
Vancouver, BC
- Full-time
Minimum twelve (12) years of work-related experience, six (6) years of which must have been in an operating environment within the mining industry;
Added 5 hours ago
EC
Sales And Marketing Specialist
ENGUR CONSTRUCTION
Ottawa, ON
- Part-time
Role Description This part-time hybrid Sales and Marketing Specialist role is based in Ottawa, ON, with a mix of on-site work and flexible work-from-home arrangements. The specialist will…
Added 6 hours ago
Marketing Communication Specialist
GoodMorning
Edmonton, AB
The Marketing Communications Specialist is a relationship builder and skilled communicator responsible for strengthening GoodMorning's brands through third-party partnerships, media and…
Added 6 hours ago
Sourcing Specialist
GoodMorning
Burnaby, BC · Edmonton, AB
As a GoodMorning Sourcing Specialist, you will be responsible for identifying, evaluating, and securing vendors to meet the company's procurement needs, with a primary focus on sourcing new…
Added 6 hours ago
Product Development Specialist (Temporary)
GoodMorning
Edmonton, AB
GoodMorning.com is seeking a Product Development Specialist to join the Consumer Product Development team on a 6 to 12-month temporary contract. In this role, you will help bring our…
Added 6 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 6 hours ago
FM
Finance & Operations Specialist
Freebird Market Inc
Toronto, ON · Etobicoke, ON
- Full-time
Role Description The Finance & Operations Specialist is a full-time, on-site role based in Etobicoke, ON. This role oversees day-to-day financial activities, including recording…
Added 6 hours ago
SE
Integrated Marketing Specialist, Industrial Segment (12-month contract)
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…customer-centric marketing programs. The Integrated Marketing Specialist will primarily support execution of the Industrial Segments marketing plan, with a focus on Mining, Minerals and…
Added 7 hours ago
E
Model Risk Governance Specialist
eTeam
Montreal, QC
- Contract
Bachelor’s or Master’s degree in Finance, Economics, Mathematics, Statistics, or a related field.
Added 7 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
ON · Ontario, Canada
- Full-time
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 7 hours ago
IW
Senior Specialist Software Engineering
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 7 hours ago
D
Human Resource Operations Specialist / Spécialiste des opérations RH
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a bilingual Human Resource Operations Specialist (hybrid) to join our Americas HR Shared Services team in Montreal. This role serves as a key point of contact for…

RBGlobal

Seller Experience Manager

Burnaby, BC, Canada

Full-time

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

The Manager, Seller Experience drives the vision and execution of the seller experience strategy, providing people leadership, strategic program ownership, and hands-on operational leadership for a team of Seller Experience Specialists.

This role ensures every seller receives exceptional service through clarity, courtesy, consistency and all in service keys, champions process improvements, drives cross-functional alignment, and acts as the escalation point for complex issues. The Manager, Seller Experience partners with Sales leadership to position seller experience as a market differentiator, aligning initiatives with revenue growth and organizational priorities.

This role operates as a people leader with strategic ownership of the seller experience program, translating vision into day-to-day execution across the team.

Responsibilities

Set Seller Experience Strategy
Define and execute the seller experience strategy to support business objectives and market growth, influencing senior stakeholders and aligning cross-functional priorities to deliver unified, best-in-class experience within the assigned region.

Lead and Develop the Team
Recruit, coach, and develop a team of Seller Experience Specialists, fostering a culture of accountability, innovation, excellence, and seller obsession; set clear goals, manage performance, and coach future leaders.

Drive Cross-Functional Alignment
Partner with Sales, Operations, Finance, Marketing, and Data teams to integrate seller experience into broader company initiatives, acting as the voice of the seller in high-level strategic planning and decision-making.

Own the Seller Experience Program
Supervise end-to-end seller journey processes for accuracy, timeliness, and compliance; oversee complex projects that improve operational efficiency and seller satisfaction, and identify scalable systems, workflow improvements, and technology solutions that reduce friction and administrative burden.

Monitor Performance & Drive Insights
Monitor KPIs (NPS, SLA compliance, engagement metrics) to measure success, translate insights into actionable improvements, and report progress to senior leadership.

Manage Risk & Resolve Escalations
Anticipate challenges, resolve escalations quickly, and maintain trust throughout the specialist and seller journey.

Qualifications

Required Experience

Bachelor’s degree in business, marketing, or a related field, or equivalent experience required
5+ years of experience in customer experience, customer success or sales enablement roles
2+ years in supervisory or team lead experience
Proven ability to lead multi-level teams, manage change, and think strategically at a senior-leadership level
Strong process optimization skills, with data-driven decision-making and analytical expertise
Ability to influence across functions and build alignment with senior stakeholders
Experience with CRM platforms (Salesforce)
10-20% travel required for team, stakeholder, and site engagements.

Core Competencies

Customer Obsessed
Strategic Leadership
Team Leadership & Coaching
Cross-Functional Influence
Process Optimization
Data-Driven Decision Making
Standard office environment, with regular collaboration across in-market and remote team members
Non-physical in nature involving periods of sitting or standing.

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Seller Experience Manager defines and executes the seller experience strategy while leading a team of specialists to ensure exceptional service. They drive cross-functional alignment and monitor performance metrics to improve operational efficiency and seller satisfaction.

Requirements

Candidates must have a bachelor's degree and at least 5 years of experience in customer experience or sales enablement. A minimum of 2 years in a supervisory role and proficiency with CRM platforms like Salesforce are required.

Skills

Strategic leadership
Team leadership
Coaching
Customer experience
Sales enablement
Process optimization
Data-driven decision making
Cross-functional alignment
Salesforce
Performance management
Operational leadership
Change management
Analytical expertise
Stakeholder management
KPI monitoring
Escalation management

Visa sponsorship

Not detected in the job text

Keywords

Seller Experience
Strategy
Salesforce
CRM
KPI
NPS
SLA
Operations
Performance Management
Process Improvement
Cross-functional
Leadership
Coaching
Marketplace
Commercial Assets
Data Analysis
Stakeholder Engagement
Customer Success
Sales Enablement
Workflow Optimization
Omnichannel
Business Strategy
Accountability
Innovation
Escalation Management
Reporting
Project Management
Compliance
Team Development
Market Growth

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Work requirements

Jobs in Canada