Jobs in Canada

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Added 2 hours ago
Sr Manager, Field Marketing
Dayforce
Toronto, ON · Ottawa, ON · Montreal, QC
…headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ)…
Added 7 hours ago
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Program Manager, Indigenous & Northern Services
Catalyste+
Toronto, ON
- Full-time
Reporting directly to the Sr. Manager, NRIPSD, the Program Manager, INS is responsible for the planning, coordination, implementation, monitoring, and continuous improvement of Catalyste+…
Added 11 hours ago
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Entry Level Sales
Aerotek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Or, you could choose a more client facing and sales oriented path that will lead you to the Account Manager Position, SR. Account Manager Role, Practice Lead, Strategic Sales & Operations,…
Added 1 day ago
ML
FSQA Manager - Thermal Process
Maple Leaf Foods Inc.
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Full-time
…healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most…
Added 1 day ago
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Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
This is a working-manager role for someone who wants to own the number, not just report on it.
Added 1 day ago
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Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
This is a working-manager role for someone who wants to own the number, not just report on it.
Added 1 day ago
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Sr. Finance Manager, Manufacturing & Inter-company
''
Toronto, ON
- Full-time
The Sr. Manager Finance, Manufacturing & Intercompany is a strategic finance leader responsible for driving global manufacturing cost competitiveness through financial insights, governance,…
Added 1 day ago
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Gestionnaire principal(e) régional(e) des installations / Regional Facilities Sr Manager
CBRE
Montreal, QC
- Full-time
As a CBRE Regional Facilities Senior Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of medium…
Added 2 days ago
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Associate Manager - Customer Service North America
Wesco
Grande Prairie, AB
- Full-time
As Associate Manager - Customer Service North America, you will be responsible for managing sales operational activities to ensure customer service levels are met or exceeded, with a focus…
Added 2 days ago
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Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
The Senior Analyst, Continuous Improvement will report into the Sr. Manager, Continuous Improvement. In this role, he/she will have the opportunity to use and develop their Lean knowledge…
Added 2 days ago
MM
Manager, District Sales - DSM
Mitsubishi Motor Sales of Canada, Inc.
ON · Ontario, Canada
- $90,000 to $105,000 CAD / year
- Full-time
This position will report to the Sr Manager, Regional Operations.
Added 3 days ago
Sr Regional Health & Safety Manager
Amrize
Mississauga, ON
Further, as a strategic business partner with key business partners, the Sr. Regional Manager H&S must utilize best business practices and metrics to improve organizational safety.…
Added 4 days ago
Sr. Account Manager - West
United Services Group
Kelowna, BC · Vancouver, BC · BC
Responsible for management of regional P&L, monitoring expenses for operations and developing strategies to decrease costs and increase profitability.
Added 5 days ago
Sr Director RSM Marketing
Rogers Communications
Toronto, ON
Added 6 days ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 6 days ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 6 days ago
TT
Operations Engineering Intern - Summer 2027
TTM Technologies
Toronto, ON
- Full-time
Mentor: Director of Operations & Sr Inside Sales Manager
Added 6 days ago
T
Sr. IT Build Specialist
TD
Toronto, ON
- Full-time
…security integration. The individual will collaborate with regional and global technology teams, Enterprise Network Engineering, Network Operations, cybersecurity partners, application…
Added 6 days ago
MI
Sr. Financial Analyst
Mondelēz International
Toronto, ON · Plant - East York, Canada
- Full-time
You will perform detailed finance work, transactions and data structuring under the guidance of the Finance Manager. You will collect data, be responsible for maintaining information…
Added 7 days ago
TE
Sr. Human Resources Business Partner
TK Elevator
Burnaby, BC
- Full-time
This HR professional will act as a strategic HR business partner to the regional leadership teams to create, direct and implement the HR plans that support the cascaded business strategy.…
Added 9 days ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Titre du poste: Gestionnaire principal, stratégie des opérations
Added 11 days ago
ML
Sr. Health & Safety Manager
Maple Leaf Foods Inc
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Part-time
Advise site and operations leaders on H&S risks and recommend policy and process improvements.
Added 12 days ago
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Sr. Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations
Added 12 days ago
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Advisor, Procurement Operations
Nutrien
Calgary, AB
- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations.
Added 12 days ago
N
Sr. Advisor, Procurement Operations
Nutrien
Saskatoon, SK
- Full-time
This role reports directly to the Sr Manager, Downstream Procurement Operations

RBGlobal

Sr. Experience Specialist

2640 Boundary Rd, Prince George, BC, V2N 6C6, Canada

Full-time

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Candidate must reside In-market, the position is remote-compatible role with regular in-person presence at key accounts, sites, and team sessions
Posting language: English
Posted: Oct 20, 2026

Original job description

The Seller Experience Specialist is a top-line growth enabler who owns the post-contract seller relationship in an assigned market. This role leads onboarding kickoffs for every seller, stands as that market's single point of contact throughout the seller lifecycle, and stays proactive so problems are solved before a seller must raise them.

This specialist knows their market inside and out, illuminating and removing the friction that quietly costs sellers and the business. The Seller Experience Specialist directs day-to-day execution with strong ownership, influence, and a focus on growing satisfied sellers into bigger ones - measured against RB Global's Service Keys of Courtesy, Clarity, Efficiency, and All-In commitment.

Responsibilities

Lead Every Seller’s Onboarding Kickoff
Personally lead the onboarding call, expectation-setting, and first goal conversation for every seller in the assigned market, then brief the internal teams clearly at handoff so execution starts strong. Remain the seller’s point of contact even after execution moves along the lifecycle.

Be the Market’s Lifecycle Point of Contact
Serve as the name every seller in the assigned market knows to call once they’ve consigned with RB. Deliver market briefs (demand trends, listing recommendations) and competitive-landscape context, and present state-of-experience updates on a regular cadence to sales leadership (RSM, Director, and prep base data for executive reviews).

Own the Internal Strategy for the Book
Run quarterly business reviews using Seller Health Score and Salesforce data, open and act on the Smart Report weekly to drive goal-mapping discussions with sellers, and multi-thread relationships with day-to-day contacts and decision-makers for sellers that meet QBR criteria.

Illuminate and Remove Friction
Track where sellers get stuck (asset intake/delivery, title delays, unclear handoffs) and name the friction specifically. Own escalations end-to-end when they exceed what can be resolved directly, and provide insight up to leadership to field feedback back to Operations, Product, and Training so the same issue doesn’t hit the next seller.

Drive Top-Line Growth Through Trusted Relationships
Identify expansion signals (usage growth, new equipment categories, organizational change) and package them with seller context for the Territory Manager. Contribute field insight to the Seller Health Scorecard, and drive loyalty and retention through milestone recognition and proactive NPS check-ins.

Manage Seller-Facing Escalations and Administration
Own direct seller communication on title issues, account escalations, and seller approvals. Keep sellers enabled and connected through account training, tools and technology onboarding, and inclusion in relevant meetings.

Desired Results

Strong seller retention, driven by proactive engagement across the book
High post-onboarding satisfaction (NPS) at the critical trust-building window
Net-positive seller health signals and high first-call resolution across the book
Consistent, on-time seller check-in cadence, with no seller going quiet
Steady identification and hand-off of expansion signals, and growing repeat-listing rate

Qualifications

Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience required
5–7+ years in Customer Success, Account Management, or a market-facing relationship role, preferably in a marketplace, auction, or B2B platform environment
Experience owning a book of accounts or a defined market end-to-end, comfortable being the single point of contact and setting the standard others are held to
CRM platform fluency: Salesforce required, or equivalent CS tooling strongly preferred
Comfort with data-led engagement: reading health scores, usage signals, and market trends, and translating them into conversations, not just reports
Track record of proactive partnership with sellers, not just responsiveness
Candidate must reside In-market, the position is remote-compatible role with regular in-person presence at key accounts, sites, and team sessions
Bilingual (French/Spanish) preferred.
Must be able to travel 20-30% for Seller Visits, Regional events and Internal meetings.

Core Competencies

Customer Obsessed
Customer Relationship Ownership
Proactive Engagement
Account Management
Cross-Functional Influence
Data-Led Decision Making

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

Apply on fa-exew-saasfaprod1.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The specialist manages the post-contract seller relationship, serving as the primary point of contact for onboarding, lifecycle support, and market-specific strategy. They are responsible for driving top-line growth, removing operational friction, and ensuring high seller satisfaction through proactive engagement and data-led insights.

Requirements

Candidates must have 5–7+ years of experience in Customer Success or Account Management, preferably within a marketplace or B2B environment. A bachelor’s degree in business or a related field is required, along with proficiency in Salesforce and the ability to travel 20-30% of the time.

Skills

Account Management
Customer Success
Salesforce
Relationship Management
Data Analysis
Market Analysis
Strategic Planning
Conflict Resolution
Onboarding
Customer Retention
Business Reviews
Communication
Project Management
Problem Solving
Leadership
Market Research

Visa sponsorship

Not detected in the job text

Keywords

Seller Experience
Account Management
Customer Success
Salesforce
Marketplace
B2B
Onboarding
NPS
QBR
Data-led Engagement
Lifecycle Management
Retention
Relationship Management
Commercial Assets
Auction
Logistics
Business Strategy
CRM
Performance Benchmarking
Asset Management
Market Trends
Escalation Management
Client Relations
Field Insight
Growth Enablement

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Work requirements

Jobs in Canada