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RCL - Reitmans Canada Ltd/Ltée

Assistant Store Manager - Metral Place Centre

Nanaimo, BC, Canada

Salary: $46,000 - $55,000 (rate may be greater based on relevant experience) · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $46,000 - $55,000 (rate may be greater based on relevant experience)
Job type: Full-time
Apply by: Dec 3, 2026
Education: High school diploma
Experience: 2+ years of experience in team management or supervision in a retail or customer-focused environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career, apply today!

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands - Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.

Key Responsibilities

Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Qualifications

2+ years of experience in team management or supervision in a retail or customer-focused environment.
Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
Strong skills in organization, planning, and prioritization.
Ability to maintain a high level of performance and quality under pressure.
Proven ability to lead a team toward achieving objectives.
Solid skills in driving strong sales performance.
Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.

Additional Information

What Sets Us Apart

Salary: $46,000 - $55,000 (rate may be greater based on relevant experience)

Exclusive Benefits

Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
Well-Being First: Access a comprehensive benefits program designed to take care of you
Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
Career Advancement*: Opportunities for professional growth and career development
Tuition Reimbursement*: Invest in your future with financial support for your education
Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

Apply About employer

More about this job

Responsibilities

Support the Store Manager by leading and coaching the team, delivering excellent customer experiences, and helping achieve sales and performance goals. Oversee store operations, inventory, merchandising, scheduling, talent development, and omnichannel initiatives while fostering an engaged and collaborative workplace.

Requirements

Requires at least two years of team management or supervisory experience in retail or a customer-focused environment, strong leadership and customer-service skills, and the ability to manage multiple priorities under pressure. A high school diploma, fashion awareness, proficiency with POS, ERP, ATS, and Microsoft Office systems, flexible availability, and the ability to meet the stated physical demands are required.

Skills

Team Leadership
Team Coaching
Customer Service
Sales Performance
KPI Monitoring
Hiring and Onboarding
Training and Development
Inventory Management
Visual Merchandising
Problem-Solving
Organization and Prioritization
Scheduling
Omnichannel Retail
POS Systems
ERP Systems
Microsoft Office

Benefits

Paid Sick Days
Flexible Days
Vacation
Monthly Bonus
Career Advancement Opportunities
Tuition Reimbursement
Employee Discounts
Referral Rewards

Visa sponsorship

Not detected in the job text

Keywords

Retail
Store Operations
Team Leadership
Team Coaching
Customer Experience
Customer Satisfaction
Sales Performance
Key Performance Indicators
Hiring
Onboarding
Training
Succession Planning
Performance Management
Inventory Management
Compliance
Visual Merchandising
Product Displays
Scheduling
Floor Coverage
Omnichannel
POS Systems
ERP Systems
ATS Systems
Microsoft Office
Fashion Trends
Employee Engagement

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