Assistant Store Manager - Promenades St-Bruno
- Saint-Bruno-de-Montarville, QC, Canada
- St-Bruno-de-Montarville, QC, Canada
Salary: $50,000 - $58,000 (rate may be greater based on relevant experience) · Full-time
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Job details
- Pay
- Salary: $50,000 - $58,000 (rate may be greater based on relevant experience)
- Job type
- Full-time
- Apply by
- Education
- High school diploma
- Experience
- 2+ years of experience in team management or supervision in a retail or customer-focused environment.
- Posting language
- English
- Posted
Original job description
With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As Reitmans celebrates its 100th anniversary, the proudly Canadian retailer continues its long-standing mission to empower and inspire women through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at Reitmans.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands - Reitmans, RW&CO, and PENN. Penningtons.
Job Description
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and excellence. You’ll support key initiatives that elevate store performance, strengthen the brand, and ensure every customer enjoys an exceptional experience.
Key Responsibilities
- Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
- Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
- Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
- Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
- Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
- Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
- Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
- Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
- Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
- Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.
- 2+ years of experience in team management or supervision in a retail or customer-focused environment.
- Ability to deliver an exceptional customer experience and to engage the team in upholding the highest service standards.
- Strong skills in organization, planning, and prioritization.
- Ability to maintain a high level of performance and quality under pressure.
- Proven ability to lead a team toward achieving objectives.
- Solid skills in driving strong sales performance.
- Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- High school diploma required.
What Sets Us Apart
Salary: $50,000 - $58,000 (rate may be greater based on relevant experience)
Exclusive Benefits
- Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance
- Well-Being First: Access a comprehensive benefits program designed to take care of you
- Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
- Career Advancement*: Opportunities for professional growth and career development
- Tuition Reimbursement*: Invest in your future with financial support for your education
- Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
- Generous Referral Policy*: Refer your professional network and earn rewards for every successful hire – the more you refer, the more you earn!
- Certain conditions apply
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
More about this job
Responsibilities
Support the Store Manager with daily operations, team coaching, scheduling, inventory, compliance, and visual merchandising while helping achieve store performance goals. Promote excellent customer experiences, support hiring and employee development, and contribute to sales growth and omnichannel initiatives.
Requirements
Requires at least two years of team management or supervisory experience in retail or a customer-focused environment, strong leadership and customer service skills, and the ability to manage competing priorities under pressure. A high school diploma, fashion awareness, proficiency with POS, ERP, ATS, and Microsoft Office systems, flexible availability, and the ability to meet the stated physical demands are required.
Skills
- Team Leadership
- Team Coaching
- Customer Service
- Sales Performance
- KPI Monitoring
- Hiring and Onboarding
- Training and Development
- Inventory Management
- Visual Merchandising
- Scheduling
- Task Delegation
- Problem-Solving
- Organization and Prioritization
- Omnichannel Retail
- POS, ERP, and ATS Systems
- Microsoft Office
Benefits
- Paid Time Off
- Sick Days
- Flexible Days
- Vacation
- Monthly Bonus
- Career Advancement Opportunities
- Tuition Reimbursement
- Employee Discounts
- Referral Rewards
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
- Human Resources
Keywords
- Retail
- Store Operations
- Team Leadership
- Team Coaching
- Customer Experience
- Customer Satisfaction
- Sales Performance
- Key Performance Indicators
- Hiring
- Onboarding
- Training
- Succession Planning
- Performance Management
- Inventory Management
- Compliance
- Visual Merchandising
- Product Displays
- Scheduling
- Floor Coverage
- Task Delegation
- Omnichannel
- Fashion Trends
- POS Systems
- ERP Systems
- ATS Systems
- Microsoft Office