Jobs in Canada

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Added 4 mins ago
CC
restaurant assistant manager
Cravin's Chill & Grill
Sarnia, ON
- Full-time
Added 4 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 1 hour ago
SA
Restaurant General Manager
SSP America
Mississauga, ON
- Internship
Join SSP America as our next Restaurant General Manager and guide a full-service restaurant w/bar concept in one of the most dynamic, fast-paced environments in the industry. Bilingual…
Added 1 hour ago
GM
bakery manager - retail
Grey Matlock Bakery
Mississauga, ON
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
KA
assistant manager, restaurant
Korean Air
Vancouver, BC
- Full-time
Added 1 hour ago
JH
General Manager - Boutique Hotel
JRoss Hospitality Recruiters
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the CEO, the General Manager will oversee all aspects of hotel operations, working closely with an established management team to drive revenue growth, operational excellence,…
Added 1 hour ago
Senior Quanitity Surveyor - NECReg
PACT
ON · Mississauga, Ontario
This position is 5 days per week with core hours of work between approximately 8:00am–5:00pm with 1 hour lunch or as agreed upon with your manager
Added 2 hours ago
W
(CAN) Part-Time Self Checkout Attendant
Walmart
Stratford, ON
- Part-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 2 hours ago
TH
Merchandising Execution Associate : Full Time - FORT McMURRAY
The Home Depot
Fort McMurray, AB
- Full-time
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 2 hours ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Mission, BC
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Brossard, QC
- Contract
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
A
Business Intelligence Specialist
ABB
Milton, ON
- Full-time
This role reports to the ELSE Marketing Manager
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 2 hours ago
NY
PACS Systems Administrator, Medical Imaging - FT (J0826-0653)
North York General Hospital
Toronto, ON
- Full-time
PACS System Administrator, Medical Imaging Under the direction of the Medical Imaging Manager, and in a close and collaborative relationship with Information Systems, lead the…
Added 2 hours ago
W
(CAN) Gérant du service à la clientèle
Walmart
Brossard, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 2 hours ago
SJ
Telecommunicator
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
Provides administrative support for departmental activities and other duties as assigned by the Manager/Supervisor
Added 3 hours ago
UO
Team Coordinator, Security
University of Ottawa
Ottawa, ON
- Full-time
Reporting to the Manager of Security operations, the incumbent delivers a consistent and superior level of customer service to students, faculty, and staff by actively seeking out…
Added 3 hours ago
UO
Senior Advisor, Executive Operations
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Directs and coordinates the executive operations, administrative systems and priority-management functions of the Office of the Dean, Faculty of Medicine, to ensure the Dean is supported in…
Added 3 hours ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $54 to $60 CAD / hour
- Full-time
Added 3 hours ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Toronto, ON
- Full-time
Added 3 hours ago
NF
Produce Department Manager Full Time Day
No Frills
Smithers, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…

Closed listing

RCL - Reitmans Canada Ltd/Ltée

Customer Engagement Strategy Manager

Montreal, QC, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

Who We Are

For 100 years, Reitmans Canada Limited (RCL) has helped define the Canadian retail landscape. Through iconic brands including Reitmans, RW&CO. and PENN. Penningtons, we've helped generations of Canadians express their confidence through fashion, style and self-expression.

Today, we're writing the next chapter of our story.

That means we're looking for builders. People who redefine what's possible, think like owners, move with urgency, and see opportunity where others see constraints. People who are energized by change, motivated by impact, and excited to shape what comes next.

If you're ready to build on a proud legacy and make a lasting impact, this is your moment.

Job Description

The Opportunity

At RCL, we’re building the next generation of customer growth across Reitmans, RW&CO. and Penningtons - three iconic Canadian brands with a big ambition to rethink how we connect with, engage and grow our customers.

And we’re building the team to do it.

We’re hiring three Customer Engagement Strategy Managers to join our Customer Engagement & Loyalty team and turn customer data into growth, loyalty and lifetime value.

Sitting at the intersection of Customer, CRM, Ecommerce, Data and Brand, you’ll own the customer growth playbook for your brand - identifying the audiences, moments, journeys and commercial levers that can move the business.

This is a builder role. You’ll challenge what exists today, create new ways of working and help shape the future of customer engagement at RCL.

Your mandate: find the growth. Build the strategy. Test it. Scale what works.

What You’ll Drive

Build the Growth Playbook

Own customer growth across acquisition, engagement, retention and win-back.
Turn customer insights, brand priorities and commercial goals into strategies that drive traffic, conversion and revenue.
Identify new audiences, behaviours and opportunities that unlock incremental growth.

Reinvent the Customer Journey

Build smarter lifecycle strategies across Email, SMS, loyalty and emerging channels.
Drive segmentation, targeting and personalization, moving toward more 1:1 experiences at scale.
Partner with CRM Operations to turn strategy into high-performing, always-on customer journeys.

Turn Data Into Growth

Own the metrics that matter: conversion, retention, repeat purchase, AOV, CLV and incremental revenue.
Build a strong test → learn → optimize → scale culture.
Turn customer behaviour, analytics and experimentation into clear commercial actions.

Build What’s Next

Be a builder and change agent as RCL evolves its customer growth capabilities.
Connect Ecommerce, Brand, Merchandising, Planning, Retail, Media, Analytics and Digital around the customer.
Influence teams and senior leaders with a strong point of view grounded in data and business impact.

Qualifications

What You Bring

8+ years across CRM, Lifecycle, Growth, Ecommerce or Digital Marketing, ideally within retail, fashion or ecommerce.
A track record of turning customer strategy into measurable revenue, conversion and retention growth.
Deep expertise in segmentation, personalization, lifecycle marketing and automation platforms such as Braze, Salesforce Marketing Cloud or similar solutions.
Strong commercial and analytical instincts - you understand customer behaviour, ecommerce KPIs and what moves the numbers.
A true builder mindset - energized by transformation, ambiguity, experimentation and creating what doesn’t exist yet.
A strong cross-functional influencer who can challenge thinking, connect teams and bring people through change; bilingual in French and English.

You’ll Know You’re Winning When...

Customer journeys are smarter. Personalization is stronger. CRM is driving incremental growth. Teams are working differently. And the capabilities you’re building today become how RCL grows tomorrow.

Three roles. Three iconic Canadian brands. One team being built for what’s next.

Come build the next era of customer growth at RCL.

Additional Information

What Sets Us Apart:

Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
Well-Being First: Access a comprehensive benefits program designed to take care of you.
Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.
Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented team
Growth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.
Certain conditions apply

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

About employer

More about this job

Responsibilities

Own customer growth strategies across acquisition, engagement, retention, and win-back, translating customer insights and commercial priorities into measurable traffic, conversion, and revenue growth. Develop and optimize personalized lifecycle journeys, use testing and analytics to scale effective approaches, and align cross-functional teams around customer growth.

Requirements

Requires 8 or more years of experience in CRM, lifecycle, growth, ecommerce, or digital marketing, ideally in retail, fashion, or ecommerce, with a record of measurable revenue, conversion, and retention results. Candidates should bring expertise in segmentation, personalization, lifecycle marketing, and automation platforms, strong commercial and analytical judgment, a builder mindset, cross-functional influence, and French-English bilingualism.

Skills

Customer Growth Strategy
Lifecycle Marketing
Ecommerce
Digital Marketing
Customer Segmentation
Personalization
Marketing Automation
Customer Journey Strategy
Customer Analytics
Experimentation
Conversion Optimization
Retention Strategy
Cross-Functional Collaboration
Change Management
French-English Bilingualism

Benefits

Hybrid Work Environment
Flexible Time Off
Paid Leave
Sick Days
Vacation Time
Employee Discounts
Referral Bonus
Annual Bonuses
Career Advancement Opportunities
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Engagement
Customer Growth
Lifecycle Marketing
Ecommerce
Digital Marketing
Acquisition
Engagement
Retention
Win-Back
Customer Segmentation
Personalization
Marketing Automation
Braze
Salesforce Marketing Cloud
Email Marketing
SMS Marketing
Loyalty
Customer Journeys
Customer Analytics
Conversion
Repeat Purchase
Average Order Value
Customer Lifetime Value
Incremental Revenue
Experimentation
Test and Learn
Retail
Fashion
Cross-Functional Collaboration

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Jobs in Canada