Director, Strategic Insights
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environments
- Posting language
- English
- Posted
Original job description
Company Description
For 100 years, Reitmans (Canada) Limited (RCL) has defined the Canadian retail fashion landscape with its three iconic brands, Reitmans, RW&CO. and PENN. Penningtons. We're excited about what we’ll build together next.
Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all.
We believe great people do their best work alongside other great people. Here, you’ll have a voice, be challenged to grow and be part of a team driven by curiosity, bold thinking and ownership.
Come raise the bar of Canadian fashion with us.
Job Description
The Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions. Reporting to the VP, Data Strategy, this role partners with brands and cross-functional teams to strengthen insight capabilities and embed a customer-focused, data-driven approach into planning, prioritization, and performance measurement across the organization.
Key Responsibilities
What Sets Us Apart:
Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
For 100 years, Reitmans (Canada) Limited (RCL) has defined the Canadian retail fashion landscape with its three iconic brands, Reitmans, RW&CO. and PENN. Penningtons. We're excited about what we’ll build together next.
Our vision is to empower Canadians to live confidently, and our mission is to create collections of uncompromising style and quality for all.
We believe great people do their best work alongside other great people. Here, you’ll have a voice, be challenged to grow and be part of a team driven by curiosity, bold thinking and ownership.
Come raise the bar of Canadian fashion with us.
Job Description
The Director, Strategic Insights leads the Strategic Insights function by translating customer, market, and behavioural data into actionable insights that support business decisions. Reporting to the VP, Data Strategy, this role partners with brands and cross-functional teams to strengthen insight capabilities and embed a customer-focused, data-driven approach into planning, prioritization, and performance measurement across the organization.
Key Responsibilities
- Define and execute the enterprise Strategic Insights roadmap, integrating customer analytics, consumer research, and market intelligence into a unified capability
- Lead advanced customer analytics and translate behavioural data into actionable strategies to improve acquisition, retention, engagement, and lifetime value
- Oversee consumer and market research programs to inform brand positioning, strategic planning, and executive decision-making
- Partner with senior leadership to embed insights into planning, prioritization, and performance measurement across the organization
- Build and lead a high-performing, multidisciplinary insights team while driving adoption of data-driven decision-making and innovation
- 10+ years of experience in strategic insights, analytics, or research leadership within retail or consumer-driven environments
- Strong strategic and commercial acumen with the ability to link insights to business outcomes and influence executive decisions
- Deep expertise in quantitative and qualitative methodologies, including customer segmentation, predictive analytics, and market research
- Proven leadership experience building and developing high-performing, cross-functional teams in a matrix environment
- Excellent communication and storytelling skills, with the ability to translate complex data into clear, compelling executive narratives
- Bilingual French and English to communicate with teams and stakeholders across Canada
What Sets Us Apart:
- Ultimate Flexibility*: Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
- Well-Being First: Access a comprehensive benefits program designed to take care of you.
- Flexible Time Off*: Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
- Exclusive Discounts*: Enjoy 50% off regular-priced items from PENN. Penningtons, Reitmans, and RW&CO.
- Referral Rewards*: Refer your professional network and earn a bonus for helping us grow our talented team
- Growth opportunities*: Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.
- Certain conditions apply
Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
More about this job
Responsibilities
Lead the enterprise Strategic Insights roadmap, combining customer analytics, consumer research, and market intelligence to guide business decisions and improve customer acquisition, retention, engagement, and lifetime value. Partner with senior leaders and cross-functional teams to embed insights into planning and performance measurement, while building a high-performing insights team and promoting data-driven decision-making.
Requirements
Requires 10 or more years of strategic insights, analytics, or research leadership experience in retail or consumer-driven environments, along with strong commercial acumen and expertise in quantitative and qualitative methods. Candidates must have experience leading cross-functional teams, communicate complex findings effectively to executives, and be bilingual in French and English.
Skills
- Strategic Insights
- Customer Analytics
- Consumer Research
- Market Intelligence
- Customer Segmentation
- Predictive Analytics
- Quantitative Research
- Qualitative Research
- Strategic Planning
- Data-Driven Decision-Making
- Executive Communication
- Data Storytelling
- Team Leadership
- Cross-Functional Collaboration
- Commercial Acumen
- French-English Bilingual Communication
Benefits
- Hybrid Work Environment
- Paid Leave
- Sick Days
- Vacation Time
- Employee Discounts
- Referral Bonus
- Annual Bonuses
- Career Advancement Opportunities
- Tuition Reimbursement
Visa sponsorship
Not detected in the job text
Categories
- Data & Analytics
- Management & Leadership
- Retail
- Marketing
- Science & Research
Keywords
- Strategic Insights
- Customer Analytics
- Consumer Research
- Market Intelligence
- Customer Behavior
- Customer Segmentation
- Predictive Analytics
- Quantitative Methodologies
- Qualitative Methodologies
- Market Research
- Brand Positioning
- Strategic Planning
- Customer Acquisition
- Customer Retention
- Customer Engagement
- Customer Lifetime Value
- Performance Measurement
- Data-Driven Decision-Making
- Executive Decision-Making
- Retail
- Consumer-Driven Environments
- Cross-Functional Teams
- Matrix Environment
- French
- English