Team Lead (Part time) - Markville Mall
- Markham, ON, Canada
Hiring rate at $1.80 above minimum wage (rate may be greater based on relevant experience) · Part-time
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Job details
- Pay
- Hiring rate at $1.80 above minimum wage (rate may be greater based on relevant experience)
- Job type
- Part-time
- Apply by
- Education
- High school diploma
- Posting language
- English
- Posted
Original job description
Company Description
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.
Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands - Reitmans, RW&CO, and PENN. Penningtons.
Job Description
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized, and customer-focused environment.
Key Responsibilities
What Sets Us Apart
Hiring rate at $1.80 above minimum wage (rate may be greater based on relevant experience)
Exclusive Benefits
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together anywhere, whether they are working from home or at the office. Our brand is available in over 85 stores across Canada and online at rw-co.com. We’re powered by a team of creative, passionate individuals who bring our vision to life every day.
Want to grow with us as we evolve? Explore our current opportunities and start your career with RW&CO.
RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montréal, Quebec since 1926, with over 400 stores across the country and three fashion brands - Reitmans, RW&CO, and PENN. Penningtons.
Job Description
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized, and customer-focused environment.
Key Responsibilities
- Support store performance by contributing to the achievement of sales goals and ensuring alignment with company objectives and key performance indicators (KPIs).
- Assist with day-to-day operations, including compliance with policies and procedures, loss prevention, opening and closing routines, cash management, report generation, and scheduling support.
- Maintain high standards of merchandising and visual presentation to ensure a clean, consistent, and welcoming environment that enhances the customer experience.
- Coach and develop the team through ongoing training and constructive feedback to strengthen skills, confidence, and overall performance.
- Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
- Collaborate closely with the management team to ensure aligned priorities, effective communication, and the swift execution of action plans.
- Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
- 6+ months of leadership or supervisory experience in a retail or customer-focused environment.
- Ability to motivate, support, and guide a team toward shared goals.
- Strong communication and problem-solving skills.
- Customer-focused mindset with the ability to create a welcoming and engaging shopping experience.
- Excellent organizational and multitasking abilities in a fast-paced environment.
- Knowledge of store operations, including scheduling, cash management, merchandising, and inventory flow.
- Passion for fashion: good sense of style and solid knowledge of fashion trends.
- Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
- Flexible availability; able to work evenings, weekends and holidays.
- Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
- High school diploma required.
What Sets Us Apart
Hiring rate at $1.80 above minimum wage (rate may be greater based on relevant experience)
Exclusive Benefits
- Paid Time Off*: Flexible days and vacation time to help you balance school, work and personal life
- Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
- Career Advancement*: Opportunities for professional growth and career development
- Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
- Generous Referral Policy*: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!
- Certain conditions apply
The use of Artificial Intelligence may be used for candidate screening purposes.
We thank all applicants. Only selected candidates will be contacted.
More about this job
Responsibilities
Support store sales goals and daily operations, including opening and closing, cash management, loss prevention, scheduling support, and visual merchandising. Lead on the sales floor, coach and develop team members, resolve customer concerns, and coordinate priorities with the management team.
Requirements
Requires at least six months of leadership or supervisory experience in retail or a customer-focused environment, a high school diploma, and strong communication, organizational, and customer-service abilities. Candidates should know store operations and fashion trends, be proficient with POS, ERP, ATS, and Microsoft Office, have flexible availability, and be able to meet the stated physical demands.
Skills
- Retail Leadership
- Team Coaching
- Customer Service
- Sales Performance
- Store Operations
- Loss Prevention
- Cash Management
- Scheduling
- Visual Merchandising
- Inventory Flow
- Communication
- Problem-Solving
- Organization
- Point-of-Sale Systems
- Microsoft Office
- Fashion Knowledge
Benefits
- Paid Time Off
- Flexible Hours
- Career Advancement Opportunities
- Employee Discounts
- Referral Rewards
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Sales
- Customer Service & Support
Keywords
- Retail
- Team Leadership
- Sales Goals
- Key Performance Indicators
- Store Operations
- Loss Prevention
- Opening And Closing Routines
- Cash Management
- Report Generation
- Scheduling
- Visual Merchandising
- Customer Experience
- Team Training
- Constructive Feedback
- Customer Concern Resolution
- Inventory Flow
- Fashion Trends
- Point-Of-Sale Systems
- ERP Systems
- ATS Systems
- Microsoft Office
- Evening Availability
- Weekend Availability
- Holiday Availability