Find work in Canada.

489,038 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
EssilorLuxottica Group
Guelph, ON
Partners with store manager to lead a team through strong knowledge & skills.
Added 43 mins ago
STHS 26/27 - Reservations Specialist
Northland Properties
Revelstoke, BC
REPORTING TO: Reservations Manager, Reservations Assistant Manager, Reservations Team Lead
Added 43 mins ago
OO
Lead, Integrated Campaigns and Activations (14-Month Fixed Term Contract)
OCS Ontario Cannabis Store
Toronto, ON
- Contract
The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario…
Added 43 mins ago
S&
Retail Store Manager
SPIER & MACKAY
Mississauga, ON
- Full-time
Spier & Mackay is looking for a Retail Store Manager to lead our Mississauga location. This role is responsible for overseeing daily store operations, driving sales performance, delivering…
Added 57 mins ago
W
(CAN) Asset Protection Operations Team Lead
Walmart
Winkler, MB
- Full-time
…priorities from the Asset Protection Operations Coach and the Store Leadership Team. Delegate, assist and follow-up on completion of tasks in receiving, claims and office…
Added 57 mins ago
JI
Truck Driver Class 3 Boom/Hitchhiker
J.D. Irving, Limited
Grand Falls-Windsor, NL
- Full-time
Work in the lumber yard, warehouse and inside the store actively helping customers
Added 57 mins ago
TH
Chef(fe) cassier(ère) de l'avant du magasin (temps plein)
The Home Depot
Canada
- Full-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 1 hour ago
LH
Temporary Part Time Floor Leader - Avalon Mall
Lush Handmade Cosmetics
St. John's, NL
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 1 hour ago
Sales Associate-Retail
Roots
Kingston, ON
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oshawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
R
Implementation Lead
Reactiv
Toronto, ON
- Full-time
We are hiring an Implementation Lead to join our team and own how merchants go live on Reactiv. You will run the full implementation journey, from discovery at kickoff through launch,…
Added 1 hour ago
TT
Assistant Store Manager Winners North Heartland
The TJX Companies, Inc.
Mississauga, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 1 hour ago
JI
Warehouseperson - HSY, Local 1
J.D. Irving, Limited
Halifax, NS
- Full-time
Store materials in the warehouse after deliveries.
Added 1 hour ago
TH
Head Cashier Part Time (Whitby North)
The Home Depot
Whitby, ON
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 1 hour ago
AG
Game Facilitator
Activate Games
Calgary, AB
- Part-time
You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering…
Added 1 hour ago
TB
Sales Associate-5
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
…them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to…
Added 2 hours ago
TC
AI -Senior Mobile Engineering Specialist
Tata Consultancy Services
Montreal, QC
- Full-time
Lead the technical onboarding of AI applications (such as Chat GPT, Grok, Claude, Hebbia and onto the firm's managed mobile platform, assessing enterprise control gaps and designing…
Added 2 hours ago
Assistant Store Manager, FT, Marche Centrale
Under Armour
Montreal, QC
As an Assistant Store Manager, you're not just supporting the Store Manager, you're helping lead the charge. From driving daily operations to coaching teammates and delivering results,…
Added 2 hours ago
7
Store Crew
7-Eleven
Surrey, BC
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
Sales Associate-Retail
Roots
Moncton, NB
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 2 hours ago
JI
Merchandising Supervisor- Reset
J.D. Irving, Limited
Charlottetown, PE
- Full-time
The Merchandising Reset Supervisor is responsible for leading all merchandising reset initiatives within the store while managing a team of associates to ensure consistent execution of…
Added 2 hours ago
JI
Department Manager - Lighting/Electrical/Plumbing
J.D. Irving, Limited
Fredericton, NB
- Full-time
Typical career steps are to manage larger departments prior to becoming an assistant store manager.
Added 2 hours ago
TB
Sales Associate-4
Tory Burch
Rocky View No 44, AB · Rocky View County, Canada
- Part-time
…them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Brampton, ON
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 3 hours ago
Corporate Store Key Holder
Bulk Barn
Toronto, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.

Reactiv

Implementation Lead

Toronto, ON, M5A 1M3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About Reactiv:

Reactiv is building the future of mobile commerce. A world where the mobile web disappears, and every shopping journey becomes instant, contextual, and native.

Our platform lets brands turn any moment of intent - an ad click, QR scan, LLM search result, or real-world moment - into a fully personalized app experience with zero friction or downloads. Using Apple's App Clips, Reactiv gives marketers a new acquisition surface, a new retention channel, and a new way to build long-term customer relationships through high-intent, push-enabled experiences.

Beyond Clips, Reactiv provides the full stack for next-generation commerce: deep data integration, an AI-driven marketing engine, and tools that let brands deliver richer, higher-converting experiences everywhere their customers are. We’re redefining how brands acquire, convert, and retain customers on mobile, and building the platform that powers the next decade of commerce.

If you want to help shape what comes after the mobile web, we’d love to meet you.

Role Overview:

We are hiring an Implementation Lead to join our team and own how merchants go live on Reactiv. You will run the full implementation journey, from discovery at kickoff through launch, hypercare, and handoff to Customer Success. You’ll manage several implementations at once, from quick mid-market launches to multi-month enterprise builds alongside the merchant’s internal teams and agency partners. We’re an AI-first team, and this person will use AI in nearly every part of the job, from discovery and QA to merchant communication and internal automation. As the team grows, you’ll help shape how we hire and onboard future implementation team members.

The ideal candidate brings deep ecommerce ecosystem experience, strong problem-solving skills, and the ability to collaborate closely with merchants to get them live quickly and successfully. You excel in fast-moving environments, communicate clearly, and love taking ownership of complex implementations from start to finish.

Key Responsibilities:

Merchant Onboarding & Implementation

Serve as the primary point of contact for merchants from contract signature through launch and the 30-day hypercare period.
Run thorough discovery at implementation kickoff to document the merchant’s goals, Shopify setup, integrations, stakeholders, and launch requirements before the build starts.
Lead onboarding calls and implementation walkthroughs.
Understand merchant goals, technical requirements, and unique Shopify setups to tailor implementations appropriately.
Guide merchants through configuring their Reactiv app, enabling integrations, and preparing for launch.
Run weekly implementation syncs with merchant stakeholders, including executive sponsors, internal dev teams, and third-party agencies or systems integrators.
Build and manage project plans in Rocketlane across multiple concurrent implementations, keeping scope, milestones, and timelines current.

Integration Setup & Solutioning

Assist merchants in connecting and configuring key integrations (analytics, loyalty, subscriptions, reviews, etc.).
Troubleshoot issues related to theme setup, Shopify data structures, or integration behavior.
Translate technical requirements into actionable tasks, partnering with engineering when needed.
Join late-stage sales calls when needed to walk prospects through the implementation cycle: timelines, discovery, and what we need from their team.
Scope and manage change requests that fall outside the original SOW, and work with sales to price expedited custom work.
Support merchants and their developers building on Reactiv Plus, our developer platform.

Launch Execution

Own the end-to-end app launch process, including app store submissions, Reactiv Clips activation, QA checks, and final approvals.
Provide clear project plans, timelines, and readiness checklists to ensure smooth, on-time launches.
Test full merchant flows across iOS, Android, and App Clips to ensure a frictionless customer experience.
Manage Apple App Store and Google Play developer account access, production builds, and new-launch submissions.
Coordinate QA with merchant and agency QA teams, including shared test plans and bug triage before launch.
Run 30 days of hypercare after go-live, then hand the account to Customer Success with a documented handoff checklist.
Flag launch risks and timeline slips to Reactiv leadership early, with a recovery plan.
Act as the first line of escalation for merchants during onboarding.
Collaborate closely with engineering and product to resolve complex or novel cases.

Merchant Enablement & Training

Deliver training sessions to merchants on how to manage their mobile app, Reactiv Clips, analytics, and ongoing content updates.
Create and maintain onboarding documentation, implementation guides, FAQs, and best practices.
Educate merchants on how to get the most value out of their mobile app experience.

Cross-Functional Collaboration

Work with sales to ensure a clean handoff and accurate scoping of merchant needs.
Partner with product and engineering to communicate merchant requirements, edge cases, and opportunities for improvement.
Help identify patterns in merchant workflows that can be automated, optimized, or improved through product enhancements.
Partner with Reactiv’s design team on merchant design reviews and app design sign-off.

Data & Optimization

Track onboarding progress, launch timelines, and implementation health metrics.
Identify friction points in the onboarding flow and propose process improvements.
Analyze merchant configuration and app usage data to recommend optimizations pre-launch.
Use AI tools every day to move faster: draft merchant communication and documentation, prep for discovery sessions, QA builds, and summarize project status.
Build AI agents, MCP connections, and automations that remove manual steps from the implementation process, and share what works with the rest of the team.

Qualifications:

Proven experience in onboarding, implementation, solutions, or a similar role within SaaS, ecommerce, or the Shopify ecosystem.
High AI fluency. You use tools like Claude or ChatGPT daily, can walk us through workflows or automations you’ve built with them, and know where AI helps and where it needs a human check.
Strong understanding of Shopify store structure, apps, and integrations (Liquid, API basics, app permissions, etc.).
Experience configuring or supporting integrations (analytics tools, conversion APIs, loyalty platforms, subscription apps, etc.).
Strong project management skills and clear, proactive communication, including written status updates for merchant executives and Reactiv leadership.
Comfortable working in fast-paced environments with evolving product features.
Highly organized, proactive, and able to manage multiple merchant implementations simultaneously.
Technical aptitude and eagerness to learn new tools and technologies quickly.
Experience leading enterprise implementations with multiple stakeholders, agencies, or systems integrators.
Experience with an implementation or project management tool such as Rocketlane.
Nice to have: experience writing or contributing to SOWs and implementation estimates.
Nice to have: familiarity with App Store Connect and Google Play Console.

Apply About employer

More about this job

Responsibilities

The Implementation Lead will own the end-to-end merchant onboarding process, managing project timelines, technical integrations, and launch execution. They will also act as the primary point of contact for merchants, providing training and ensuring a smooth transition to the Customer Success team.

Requirements

Candidates must have proven experience in implementation or solutions roles within the ecommerce or Shopify ecosystem. Strong technical aptitude, high AI fluency, and the ability to manage complex enterprise projects with multiple stakeholders are required.

Skills

Ecommerce
Shopify
Implementation
Project Management
SaaS
AI Tools
Technical Troubleshooting
Client Onboarding
Stakeholder Management
API Basics
Liquid
Rocketlane
App Store Connect
Google Play Console
Data Integration
Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

Implementation Lead
Reactiv
Mobile Commerce
Shopify
SaaS
AI
App Clips
Rocketlane
Project Management
Integration
Liquid
API
App Store Connect
Google Play Console
Customer Success
Onboarding
Hypercare
Workflow Automation
Enterprise
Stakeholder Management
Technical Support
Data Integration
Marketing Engine
QA
Merchant Enablement

Report this job