Find work in Canada.

490,096 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
S
DBA III(SQL Server / Azure) – NA
Synoptek
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…and presentation,Managing priorities,Documentation,Organized,Lead technical…
Added 4 mins ago
N
Associate Principal Engineer -- Infor M3 Finance Functional Solution Architect
Nagarro
Brampton, ON
- Full-time
Lead end-to-end solution design for Finance capabilities and related cross-functional processes.
Added 4 mins ago
N
Associate Principal Engineer -- Infor M3 Finance Functional Solution Architect
Nagarro
Brampton, ON
- Full-time
Lead end-to-end solution design for Finance capabilities and related cross-functional processes.
Added 4 mins ago
RB
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an accomplished Lead AI Engineer to design, develop, and implement AI-driven solutions within our software development lifecycle. You will lead enterprise-scale AI…
Added 4 mins ago
A(
Producer, Video & Photo
Amii (Alberta Machine Intelligence Institute)
AB · Edmonton, AB
- Full-time
Video Production: Lead the entire video production process, from planning and storyboarding to shooting and editing, ensuring high-quality content that aligns with strategy and engages…
Added 4 mins ago
CI
Senior Maintenance Technician
Curaleaf International
Brampton, ON
- Full-time
…and continuous improvement of our facility infrastructure, production systems, and critical equipment. Reporting to the Facilities Manager, you will serve as a senior technical resource -…
Added 20 mins ago
VS
Senior PeopleSoft Analyst
vTech Solution Canada
Toronto, ON
- Contract
Transition Classic+ pages to the Fluid interface by upgrading additional legacy administrative pages and implementing technical upgrades to be in sync with vendor-supported application…
Added 20 mins ago
Engineering Designer - Electrical
Systemair
Mississauga, ON
Reporting to the Engineering Manager, the Engineering Designer (Electrical) works closely with the sales and production teams to review work orders and create electrical or mechanical…
Added 20 mins ago
Hardware Engineering - Team Lead, Mechanical Engineering - P4 - SY280 - N
OSI Maritime Systems
Burnaby, BC
The Team Lead is responsible for planning and directing the team's work, the technical quality of its output, and the development of each team member. They remain hands-on in design and…
Added 20 mins ago
Hardware Engineering - Team Lead, Mechanical Engineering - P4 SY279 - N
OSI Maritime Systems
Burnaby, BC
The Team Lead is responsible for planning and directing the team's work, the technical quality of its output, and the development of each team member. They remain hands-on in design and…
Added 20 mins ago
Enterprise Collections: Operational Lead - Dialer Administrator
Questrade Financial Group
Toronto, ON
…position blends business ownership of the dialer with hands-on technical operations and production support, acting as the primary bridge between collections strategy to support customer…
Added 20 mins ago
SB
Maintenance Supervisor
Sleeman Breweries Ltd.
Guelph, ON
- Full-time
…their best work every day. As Maintenance Supervisor, you will lead maintenance operations, planning, and reliability initiatives while ensuring safe, efficient, and cost-effective plant…
Added 20 mins ago
R
Lead AI Engineer
RBC
Toronto, ON
- Full-time
We are seeking an accomplished Lead AI Engineer to design, develop, and implement AI-driven solutions within our software development lifecycle. You will lead enterprise-scale AI…
Added 20 mins ago
BC
AI Architect
BrainRidge Consulting
Moncton, NB
- Full-time
…engineering teams to turn complex AI use cases into scalable, secure, production-ready solutions. It is ideal for someone who goes beyond demos and prompt engineering and understands how to…
Added 20 mins ago
B
(CONTRACT) Sr Professional - Engineering - Structures and Systems Installation Integrator
Bombardier
Dorval, QC
- Contract
Lead technical trade studies and design reviews, clearly communicating design intent, assumptions, constraints, decisions, risks, and open items.
Added 20 mins ago
AT
Program Manager – Aerospace Manufacturing
Avion Technologies, Inc.
Mississauga, ON
- Full-time
We are seeking an experienced Program Manager to lead multiple customer programs from contract award through production, delivery, and closeout.
Added 20 mins ago
S
Technical Account Manager – Product Delivery & Client Success
SmartPixel
Montreal, QC
- Full-time
Reporting directly to the Lead TAM and working closely with the Production team, the successful candidate will serve as the primary point of contact for a portfolio of strategic clients.…
Added 20 mins ago
Y
Junior Oracle PM
Yochana
Brampton, ON
- Contract
Experience supporting SIT, UAT, cutover planning, and production deployments.
Added 20 mins ago
RM
Ontario Sales Lead
Richlu Manufacturing
Winnipeg, MB
- Full-time
…are always looking for ways to improve designs, materials and production methods to ensure that our customers receive a great quality garment at a great price. We listen to our customers…
Added 20 mins ago
E(
Automated Visual Inspection & Instrumentation Specialist – Pharmaceutical Manufacturing
Efor (formerly PharmEng Technology)
Montreal, QC
- Full-time
…in Canada and abroad. To support the growth of its Montreal production site, our client is looking for a technical expert to own its automated visual inspection (AVI) systems and related…
Added 35 mins ago
J&
IM Transcend-Program Manager, Signavio
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
We are seeking an experienced, hands-on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery,…
Added 49 mins ago
Industrial Systems Program & Performance Lead
Amrize
Edmonton, AB · AB · Calgary, AB
…Implementation, the Industrial Systems Program & Performance Lead plays a key role in accelerating the development, implementation, and optimization of industrial systems within Amrize's…
Added 49 mins ago
AT
Sr. Software Developer in Test
Align Technology
Toronto, ON
- $123,300 to $169,500 CAD / year
- Full-time
Participate in release preparation: software verification, maintenance of test coverage, troubleshooting and production support.
Added 49 mins ago
CS
Production Supervisor
Calhoun Super Structure
Goderich, ON
- $35 to $40 CAD / hour
- Full-time
The Production Supervisor ensures work is completed according to schedule, standards are followed, employees are trained and supported, and production issues are resolved in real time. The…
Added 49 mins ago
CI
Quality Finisher Lead
CCW Inc. architectural millwork casework
Waterloo, ON
- Full-time
…finishes. From our Waterloo, Ontario facility, our team brings technical expertise and craftsmanship to complex projects across Canada and the United…

Reactiv

Implementation Lead

Toronto, ON, M5A 1M3, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

About Reactiv:

Reactiv is building the future of mobile commerce. A world where the mobile web disappears, and every shopping journey becomes instant, contextual, and native.

Our platform lets brands turn any moment of intent - an ad click, QR scan, LLM search result, or real-world moment - into a fully personalized app experience with zero friction or downloads. Using Apple's App Clips, Reactiv gives marketers a new acquisition surface, a new retention channel, and a new way to build long-term customer relationships through high-intent, push-enabled experiences.

Beyond Clips, Reactiv provides the full stack for next-generation commerce: deep data integration, an AI-driven marketing engine, and tools that let brands deliver richer, higher-converting experiences everywhere their customers are. We’re redefining how brands acquire, convert, and retain customers on mobile, and building the platform that powers the next decade of commerce.

If you want to help shape what comes after the mobile web, we’d love to meet you.

Role Overview:

We are hiring an Implementation Lead to join our team and own how merchants go live on Reactiv. You will run the full implementation journey, from discovery at kickoff through launch, hypercare, and handoff to Customer Success. You’ll manage several implementations at once, from quick mid-market launches to multi-month enterprise builds alongside the merchant’s internal teams and agency partners. We’re an AI-first team, and this person will use AI in nearly every part of the job, from discovery and QA to merchant communication and internal automation. As the team grows, you’ll help shape how we hire and onboard future implementation team members.

The ideal candidate brings deep ecommerce ecosystem experience, strong problem-solving skills, and the ability to collaborate closely with merchants to get them live quickly and successfully. You excel in fast-moving environments, communicate clearly, and love taking ownership of complex implementations from start to finish.

Key Responsibilities:

Merchant Onboarding & Implementation

Serve as the primary point of contact for merchants from contract signature through launch and the 30-day hypercare period.
Run thorough discovery at implementation kickoff to document the merchant’s goals, Shopify setup, integrations, stakeholders, and launch requirements before the build starts.
Lead onboarding calls and implementation walkthroughs.
Understand merchant goals, technical requirements, and unique Shopify setups to tailor implementations appropriately.
Guide merchants through configuring their Reactiv app, enabling integrations, and preparing for launch.
Run weekly implementation syncs with merchant stakeholders, including executive sponsors, internal dev teams, and third-party agencies or systems integrators.
Build and manage project plans in Rocketlane across multiple concurrent implementations, keeping scope, milestones, and timelines current.

Integration Setup & Solutioning

Assist merchants in connecting and configuring key integrations (analytics, loyalty, subscriptions, reviews, etc.).
Troubleshoot issues related to theme setup, Shopify data structures, or integration behavior.
Translate technical requirements into actionable tasks, partnering with engineering when needed.
Join late-stage sales calls when needed to walk prospects through the implementation cycle: timelines, discovery, and what we need from their team.
Scope and manage change requests that fall outside the original SOW, and work with sales to price expedited custom work.
Support merchants and their developers building on Reactiv Plus, our developer platform.

Launch Execution

Own the end-to-end app launch process, including app store submissions, Reactiv Clips activation, QA checks, and final approvals.
Provide clear project plans, timelines, and readiness checklists to ensure smooth, on-time launches.
Test full merchant flows across iOS, Android, and App Clips to ensure a frictionless customer experience.
Manage Apple App Store and Google Play developer account access, production builds, and new-launch submissions.
Coordinate QA with merchant and agency QA teams, including shared test plans and bug triage before launch.
Run 30 days of hypercare after go-live, then hand the account to Customer Success with a documented handoff checklist.
Flag launch risks and timeline slips to Reactiv leadership early, with a recovery plan.
Act as the first line of escalation for merchants during onboarding.
Collaborate closely with engineering and product to resolve complex or novel cases.

Merchant Enablement & Training

Deliver training sessions to merchants on how to manage their mobile app, Reactiv Clips, analytics, and ongoing content updates.
Create and maintain onboarding documentation, implementation guides, FAQs, and best practices.
Educate merchants on how to get the most value out of their mobile app experience.

Cross-Functional Collaboration

Work with sales to ensure a clean handoff and accurate scoping of merchant needs.
Partner with product and engineering to communicate merchant requirements, edge cases, and opportunities for improvement.
Help identify patterns in merchant workflows that can be automated, optimized, or improved through product enhancements.
Partner with Reactiv’s design team on merchant design reviews and app design sign-off.

Data & Optimization

Track onboarding progress, launch timelines, and implementation health metrics.
Identify friction points in the onboarding flow and propose process improvements.
Analyze merchant configuration and app usage data to recommend optimizations pre-launch.
Use AI tools every day to move faster: draft merchant communication and documentation, prep for discovery sessions, QA builds, and summarize project status.
Build AI agents, MCP connections, and automations that remove manual steps from the implementation process, and share what works with the rest of the team.

Qualifications:

Proven experience in onboarding, implementation, solutions, or a similar role within SaaS, ecommerce, or the Shopify ecosystem.
High AI fluency. You use tools like Claude or ChatGPT daily, can walk us through workflows or automations you’ve built with them, and know where AI helps and where it needs a human check.
Strong understanding of Shopify store structure, apps, and integrations (Liquid, API basics, app permissions, etc.).
Experience configuring or supporting integrations (analytics tools, conversion APIs, loyalty platforms, subscription apps, etc.).
Strong project management skills and clear, proactive communication, including written status updates for merchant executives and Reactiv leadership.
Comfortable working in fast-paced environments with evolving product features.
Highly organized, proactive, and able to manage multiple merchant implementations simultaneously.
Technical aptitude and eagerness to learn new tools and technologies quickly.
Experience leading enterprise implementations with multiple stakeholders, agencies, or systems integrators.
Experience with an implementation or project management tool such as Rocketlane.
Nice to have: experience writing or contributing to SOWs and implementation estimates.
Nice to have: familiarity with App Store Connect and Google Play Console.

Apply About employer

More about this job

Responsibilities

The Implementation Lead will own the end-to-end merchant onboarding process, managing project timelines, technical integrations, and launch execution. They will also act as the primary point of contact for merchants, providing training and ensuring a smooth transition to the Customer Success team.

Requirements

Candidates must have proven experience in implementation or solutions roles within the ecommerce or Shopify ecosystem. Strong technical aptitude, high AI fluency, and the ability to manage complex enterprise projects with multiple stakeholders are required.

Skills

Ecommerce
Shopify
Implementation
Project Management
SaaS
AI Tools
Technical Troubleshooting
Client Onboarding
Stakeholder Management
API Basics
Liquid
Rocketlane
App Store Connect
Google Play Console
Data Integration
Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

Implementation Lead
Reactiv
Mobile Commerce
Shopify
SaaS
AI
App Clips
Rocketlane
Project Management
Integration
Liquid
API
App Store Connect
Google Play Console
Customer Success
Onboarding
Hypercare
Workflow Automation
Enterprise
Stakeholder Management
Technical Support
Data Integration
Marketing Engine
QA
Merchant Enablement

Report this job