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Added 12 hours ago
SG
Regional Restaurant Manager
Sidebar Grill
Chilliwack, BC
- Full-time
Experience: 3+ years of experience as a Multi-Unit Manager, Regional Manager, or a high-volume General Manager. Prior New Store Opening (NSO) or restaurant launch experience is highly…
Added 1 day ago
WC
General Manager
Wingstop Canada
Toronto, ON · Greater Toronto Area, Ontario
- Full-time
Minimum 5 years of experience as a General Manager, Restaurant Manager, or Multi-Unit Leader in a high-volume hospitality environment. Bonus points for having both back-of-house and…
Added 1 day ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- Full-time
Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Added 2 days ago
SA
Product Development Chef
Symrise AG
Mississauga, ON
- $60,000 to $75,000 CAD / year
- Full-time
Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast…
Added 2 days ago
O&
District Chef - Braven, Kindred, Alchemy, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
Working closely with General Managers, individual restaurant culinary leaders, and the broader O&B leadership team, the District Chef plays a key role in aligning culinary strategy across…
Added 2 days ago
BB
Brand Manager
Barrio Burrito Bar
Toronto, ON · North York, ON
- Full-time
8+ years of progressive marketing experience, with significant experience in QSR, restaurant or highly relevant multi-unit foodservice environments.
Added 4 days ago
FG
Franchise Business Manager
Five Guys
Montreal, QC
- Full-time
5 + years of related experience in a multi-unit environment, restaurant experience a must.
Added 4 days ago
JH
Executive Chef - Full Service Hotel & Multi-Unit Culinary Operations
JRoss Hospitality Recruiters
MB · Manitoba, Canada
- $60,000 to $70,000 CAD / year
- Full-time
…properties. This confidential opportunity is ideal for a hands-on leader who is passionate about developing people, building strong operational systems, and delivering exceptional guest…
Added 4 days ago
Director, B2B Growth Marketing (Hybrid)
OpenTable
Toronto, ON
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping…
Added 5 days ago
S
Business Development Manager
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Accountable to build creative and effective sales plan to capitalize on multi-segment opportunities identified by advanced analytics
Added 8 days ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- $200,000 to $250,000 CAD / year
- Full-time
Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Added 8 days ago
SC
Account Manager
Sysco Canada Inc.
Montreal, QC
- Full-time
This role supports Corporate Multi-Unit (CMU) business by managing the customer relationship locally, with the expectation of enhancing the customer experience. This position is responsible…
Added 8 days ago
S
Account Manager
Sysco
AB · Sysco Canada Inc.
- Full-time
This role supports Corporate Multi-Unit (CMU) business by managing the customer relationship locally, with the expectation of enhancing the customer experience. This position is responsible…
Added 9 days ago
SA
Multi-Unit Restaurant Leader
SSP America
Mississauga, ON
- Full-time
Operations Manager - Multi-Unit Restaurant Leadership
Added 9 days ago
Senior Director of Design, Enterprise
Toast
Toronto, ON
…experiences to shape our Enterprise Core organization. Toast builds restaurant and hospitality technology for operators who run at scale: multi-unit restaurant brands, hotel groups,…
Added 15 days ago
AC
Food Service Director
Aramark Canada
Kingston, ON
- $65,000 to $75,000 CAD / year
- Full-time
Minimum 5 years of experience leading large teams in food service, hospitality, restaurant, retail, catering, or multi-unit operations
Added 17 days ago
SF
Director of Real Estate
Soul Foods Group
Toronto, ON · North York, ON
- $115,000 to $125,000 CAD / year
- Full-time
10+ years of progressive real estate and development experience within a multi-unit retail, restaurant, hospitality, or franchise organization, including demonstrated experience developing…
Added 17 days ago
O&
Executive Chef - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
If you’re a seasoned culinary leader who thrives in a dynamic, multi-outlet environment and is ready to make your mark, we’d love to hear from you.
Added 18 days ago
EK
Manager, Technical Support (15-Month Contract)
Earls Kitchen + Bar
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Contract
Experience in hospitality, retail, or multi-unit restaurant operations is strongly preferred.
Added 19 days ago
Senior Manager, Off Menu
CookUnity
Toronto, ON
We are building Off Menu, the next evolution of Cookin, and are looking for a highly entrepreneurial leader to operate as its GM and founder inside CookUnity.
Added 25 days ago
Executive Chef
SSP
Richmond, BC
If you're an experienced multi-unit restaurant leader ready to take on broader operational responsibility and lead through other leaders, we'd like to hear from you.
Added 25 days ago
O&
Chef de Cuisine - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
If you’re a seasoned culinary leader who thrives in a dynamic, multi-outlet environment and is ready to make your mark, we’d love to hear from you.
Added 1 month ago
SA
Inbound Demand Planner
Symrise AG
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
Our products can be found under Private Label in local and national groceries, multi-unit restaurant operations, and other food manufacturers across the US and Canada. We supply a vast…
Added 1 month ago
ID
Regional Director, Operations
International Dairy Queen, Inc.
Burlington, ON
- Full-time
…districts with approximately 40 restaurants per district, and multi-million dollar revenue through service fees. Utilize deep knowledge of restaurant operations and staff resources to…
Added 1 month ago
HG
Vice President, Sales & Marketing
Harris Global Business Services (GBS)
ON · Ontario, Canada
- $120,000 to $150,000 CAD / year
- Full-time
TouchBistro is an all-in-one restaurant management platform built to help restaurant operators run stronger, more successful businesses. Our solutions span point of sale, payments,…

Real Fruit Bubble Tea

Head of Human Resources

Markham, ON, Canada

$200,000 to $250,000 CAD / year · Full-time

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Job details

Pay: $200,000 to $250,000 CAD / year
Job type: Full-time
Apply by: Nov 15, 2026
Experience: Minimum 10 years of progressive Human Resources leadership experience, including at least 5 years leading an HR department.
Posting language: English
Posted: Oct 16, 2026

Original job description

Head of Human Resources

Location: Markham, Ontario

About Real Fruit Bubble Tea

Real Fruit Bubble Tea is one of Canada's leading bubble tea brands, with 140+ locations across Canada and the United States. As a rapidly growing organization, we continue to expand our footprint by opening new stores and entering new markets each year.

As our business continues to expand, we are seeking an experienced and strategic Head of Human Resources to lead the transformation of our HR function and build a best-in-class HR organization.

This is a senior executive leadership role responsible for establishing HR strategy, strengthening organizational capability, ensuring legal compliance, managing complex employee relations, and partnering closely with senior leadership to support the company's long-term growth.

The successful candidate will report directly to the CEO and oversee all Human Resources functions across the organization.

At Real Fruit Bubble Tea, we believe our people are our greatest asset. We are looking for a leader who not only brings exceptional HR expertise, but also genuinely embraces our entrepreneurial culture, shares our values, and is passionate about helping our people and business grow together.

Key Responsibilities

HR Leadership & Organizational Development

Lead and oversee all Human Resources functions across Canada and the United States.
Build, develop, and continuously improve the company's HR department, organizational structure, policies, systems, and governance framework.
Develop and implement HR strategies that support the company's long-term business objectives.
Build scalable HR processes capable of supporting a rapidly growing multi-location organization.
Lead organizational design, succession planning, leadership development, and talent management initiatives.
Build and mentor a high-performing HR team while fostering a culture of accountability, collaboration, and continuous improvement.

Employment Law, Compliance & Employee Relations

Serve as the company's senior advisor on Canadian employment legislation and HR compliance.
Ensure compliance with Employment Standards legislation, Human Rights legislation, Occupational Health & Safety requirements, and other applicable federal and provincial employment laws.
Lead complex employee relations matters, including workplace investigations, performance management, disciplinary actions, accommodations, disability management, and terminations.
Develop, review, and maintain employment agreements, HR policies, employee handbooks, and internal procedures.
Proactively identify legal and operational HR risks and recommend practical business solutions.

Government & Regulatory Relations

Act as the primary HR representative when communicating with government agencies, regulatory authorities, and external legal counsel.
Manage matters involving Employment Standards, Labour Boards, Human Rights Tribunals, WSIB/Workers' Compensation, Occupational Health & Safety regulators, Service Canada, and other government agencies.
Coordinate government audits, compliance reviews, investigations, and regulatory inquiries.
Partner with external legal counsel on complex employment matters and litigation.

HR Operations

Provide executive oversight for talent acquisition, compensation, benefits, payroll governance, HRIS, and HR reporting.
Establish HR metrics and executive reporting to support strategic decision-making.
Improve operational efficiency through standardized HR processes and continuous improvement initiatives.

Strategic Business Partner

Partner closely with the CEO and senior leadership team on organizational strategy, workforce planning, succession planning, and business growth initiatives.
Provide strategic HR advice to leaders across multiple provinces and business units.
Support mergers, acquisitions, organizational restructuring, and other strategic initiatives when required.

Qualifications

Required Experience

Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
CHRL, CPHR, or equivalent HR designation is preferred.
Minimum 10 years of progressive Human Resources leadership experience, including at least 5 years leading an HR department.
Demonstrated experience building, leading, or transforming an HR department and establishing scalable HR systems and processes.
Extensive knowledge of Canadian employment legislation and HR best practices.
Experience supporting organizations operating across multiple locations and multiple provinces.
Strong leadership, communication, negotiation, and stakeholder management skills.

Required Expertise

The successful candidate must demonstrate substantial experience in the following areas:

Leading the development, restructuring, or transformation of an HR department and HR operating framework.
Independently managing complex Employment Standards, Labour Board, Human Rights, WSIB, workplace investigation, accommodation, disability management, and termination matters.
Representing the organization in communications with government agencies, regulatory authorities, and external employment legal counsel.
Supporting multi-location and preferably multi-provincial business operations with consistent HR governance and compliance.
Developing practical HR solutions that balance legal compliance with business objectives.

Preferred Qualifications

Candidates with the following experience will be strongly preferred:

Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Rapidly growing organizations.
Cross-border HR experience supporting both Canadian and U.S. operations.
Organizational transformation and change management.
Executive coaching and leadership development.
Proficiency in Cantonese and/or Mandarin is considered a strong asset.

What You'll Bring

Executive-level business acumen.
Strong employment law knowledge and sound judgment.
Excellent leadership and influencing skills.
A hands-on approach with the ability to think strategically.
Strong problem-solving and decision-making capabilities.
Confidence managing highly sensitive and high-risk employment matters.
A passion for building strong teams and scalable HR organizations.
A genuine commitment to embracing and championing the company's culture, values, and long-term vision, while fostering a positive and high-performance workplace culture.
The ability to build trust and strong working relationships across all levels of the organization while leading through collaboration, integrity, and accountability.

Compensation & Benefits

A competitive executive compensation package will be offered, including a base salary of CAD $200,000–250,000, commensurate with experience, qualifications, demonstrated expertise, and overall fit, along with a performance-based bonus and comprehensive benefits.

We’re committed to being transparent and fair about pay. The salary range provided is a guideline and not a guaranteed offer. Final compensation is determined based on the responsibilities of the role, market data, internal equity, and several individual factors, including overall and relevant experience, education, certifications, skills, expertise, and the location of the position.

Please note:

All job postings at Real Fruit Bubble Tea Inc. are intended to fill existing vacancies within our organization.

AI Usage:

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to help review and assess applications. These tools do not make final decisions. All screening, interviewing, and hiring decisions are made by our human resources and hiring team.

Industry

Food and Beverage Services

Employment Type

Full-time

Real Fruit Bubble Tea is committed to inclusive and accessible employment practices. Accommodation is available, upon request, for candidates taking part in all aspects of the recruitment selection process

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More about this job

Responsibilities

Lead and transform the organization’s HR function across Canada and the United States, including HR strategy, organizational development, compliance, employee relations, HR operations, and team leadership. Partner with the CEO and senior leaders on workforce planning, business growth, regulatory matters, and strategic initiatives.

Requirements

Requires a bachelor’s degree in Human Resources, Business Administration, Law, or a related field, and at least 10 years of progressive HR leadership experience, including five years leading an HR department. Candidates need extensive knowledge of Canadian employment legislation and experience transforming HR functions, managing complex employment matters, and supporting multi-location operations; an HR designation is preferred.

Skills

HR Strategy
HR Department Transformation
Organizational Development
Canadian Employment Law
Regulatory Compliance
Employee Relations
Workplace Investigations
Talent Management
Organizational Design
Succession Planning
Leadership Development
Workforce Planning
HR Operations
Government Relations
Change Management
Stakeholder Management

Benefits

Performance-Based Bonus
Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Strategy
HR Transformation
Employment Standards
Human Rights
Occupational Health And Safety
Employee Relations
Workplace Investigations
Disability Management
Accommodation Management
WSIB
Workers’ Compensation
Labour Boards
Human Rights Tribunals
Government Audits
Regulatory Compliance
Employment Agreements
HR Policies
Employee Handbooks
Talent Acquisition
Compensation
Benefits
Payroll Governance
HRIS
HR Reporting
Organizational Design
Succession Planning
Workforce Planning
Change Management

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