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K
Manager - Copilot and AI Productivity
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Montreal, QC
- Full-time
Act as a strategic advisor to executives and build lasting relationships based on trust.
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Manager, Financial Services-Wealth & Asset Management
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- Full-time
…recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
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Client Manager, Commercial Insurance
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KC
Manager - Copilot and AI Productivity
KPMG Canada
Montreal, QC
- Full-time
Act as a strategic advisor to executives and build lasting relationships based on trust.
Added 1 day ago
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Associate Recruiter Admissions Advisor
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees…
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- Full-time
Lead and conduct workplace investigations involving employee relations matters.
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1
HR & Safety Manager
1c6a6601-4bcf-4b69-84f5-8497aea7042a
BC
- $90,000 to $120,000 CAD / year
Provide guidance on employee relations matters, including investigations, conflict resolution, employment legislation, and policy interpretation.
Added 1 day ago
UO
Associate Recruiter Admissions Advisor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
…halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees…
Added 1 day ago
SA
Senior Advisor, Academic Operations
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
As the Senior Advisor, Academic Operations, you play a key role in ensuring pathway programs run smoothly from planning through delivery. You will oversee program staffing, scheduling,…
Added 1 day ago
S
Senior Advisor, Academic Operations
SAIT
Calgary, AB
- Temporary
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Senior Claims Advisor
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Hamilton, ON · London, ON · Toronto, ON · Waterloo, ON
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Added 1 day ago
SR
Senior Human Resources Advisor
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Full-time
The Senior Human Resources Advisor provides advanced advice, leads defined HR initiatives and projects, and supports evolving organizational and workforce priorities across the employee…
Added 1 day ago
C
Business Partner, People & Culture
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Toronto, ON
- Full-time
The People & Culture Business Partner (HRBP) serves as a trusted advisor to assigned client groups, providing practical guidance on employee and labour relations, performance management,…
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Principal Human Resources Business Partner
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Corporate Controller
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- Full-time
Promotes harmonious employee relations while guiding and coaching employees;
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- Full-time
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Manager/Senior Manager, Family Office
KPMG
Edmonton, AB
- Full-time
…recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
Added 1 day ago
K
Manager/Senior Manager, Family Office
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Calgary, AB
- Full-time
…recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
Added 1 day ago
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Manager/Senior Manager, Family Office
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Winnipeg, MB
- Full-time
…recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling…
Added 1 day ago
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Senior Pursuit Specialist
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Added 1 day ago
RF
Head of Human Resources
Real Fruit Bubble Tea
Markham, ON
- Full-time
This is a senior executive leadership role responsible for establishing HR strategy, strengthening organizational capability, ensuring legal compliance, managing complex employee relations,…
Added 1 day ago
Senior Communications Advisor
City of Edmonton
AB
Urban Planning and Economy is looking for two highly creative, strategic, and collaborative Senior Communications Advisors to lead a team of communications professionals in the development…
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B
Territory representative
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- Full-time
The Dealer Services Department is looking for a key person to join its team. Reporting to the Senior Director, Dealer Services, the primary role of the Territory Representative consists of…
Added 1 day ago
Data Engineer
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Added 1 day ago
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Human Resources Business Partner
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Real Fruit Bubble Tea

Head of Human Resources

Markham, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 22, 2026
Experience: Minimum 10 years of progressive Human Resources leadership experience, including at least 5 years leading an HR department.
Posting language: English
Posted: Oct 23, 2026

Original job description

Head of Human Resources

Location: Markham, Ontario

About Real Fruit Bubble Tea

Real Fruit Bubble Tea is one of Canada's leading bubble tea brands, with 140+ locations across Canada and the United States. As a rapidly growing organization, we continue to expand our footprint by opening new stores and entering new markets each year.

As our business continues to expand, we are seeking an experienced and strategic Head of Human Resources to lead the transformation of our HR function and build a best-in-class HR organization.

This is a senior executive leadership role responsible for establishing HR strategy, strengthening organizational capability, ensuring legal compliance, managing complex employee relations, and partnering closely with senior leadership to support the company's long-term growth.

The successful candidate will report directly to the CEO and oversee all Human Resources functions across the organization.

At Real Fruit Bubble Tea, we believe our people are our greatest asset. We are looking for a leader who not only brings exceptional HR expertise, but also genuinely embraces our entrepreneurial culture, shares our values, and is passionate about helping our people and business grow together.

Key Responsibilities

HR Leadership & Organizational Development

Lead and oversee all Human Resources functions across Canada and the United States.
Build, develop, and continuously improve the company's HR department, organizational structure, policies, systems, and governance framework.
Develop and implement HR strategies that support the company's long-term business objectives.
Build scalable HR processes capable of supporting a rapidly growing multi-location organization.
Lead organizational design, succession planning, leadership development, and talent management initiatives.
Build and mentor a high-performing HR team while fostering a culture of accountability, collaboration, and continuous improvement.

Employment Law, Compliance & Employee Relations

Serve as the company's senior advisor on Canadian employment legislation and HR compliance.
Ensure compliance with Employment Standards legislation, Human Rights legislation, Occupational Health & Safety requirements, and other applicable federal and provincial employment laws.
Lead complex employee relations matters, including workplace investigations, performance management, disciplinary actions, accommodations, disability management, and terminations.
Develop, review, and maintain employment agreements, HR policies, employee handbooks, and internal procedures.
Proactively identify legal and operational HR risks and recommend practical business solutions.

Government & Regulatory Relations

Act as the primary HR representative when communicating with government agencies, regulatory authorities, and external legal counsel.
Manage matters involving Employment Standards, Labour Boards, Human Rights Tribunals, WSIB/Workers' Compensation, Occupational Health & Safety regulators, Service Canada, and other government agencies.
Coordinate government audits, compliance reviews, investigations, and regulatory inquiries.
Partner with external legal counsel on complex employment matters and litigation.

HR Operations

Provide executive oversight for talent acquisition, compensation, benefits, payroll governance, HRIS, and HR reporting.
Establish HR metrics and executive reporting to support strategic decision-making.
Improve operational efficiency through standardized HR processes and continuous improvement initiatives.

Strategic Business Partner

Partner closely with the CEO and senior leadership team on organizational strategy, workforce planning, succession planning, and business growth initiatives.
Provide strategic HR advice to leaders across multiple provinces and business units.
Support mergers, acquisitions, organizational restructuring, and other strategic initiatives when required.

Qualifications

Required Experience

Bachelor's degree in Human Resources, Business Administration, Law, or a related field.
CHRL, CPHR, or equivalent HR designation is preferred.
Minimum 10 years of progressive Human Resources leadership experience, including at least 5 years leading an HR department.
Demonstrated experience building, leading, or transforming an HR department and establishing scalable HR systems and processes.
Extensive knowledge of Canadian employment legislation and HR best practices.
Experience supporting organizations operating across multiple locations and multiple provinces.
Strong leadership, communication, negotiation, and stakeholder management skills.

Required Expertise

The successful candidate must demonstrate substantial experience in the following areas:

Leading the development, restructuring, or transformation of an HR department and HR operating framework.
Independently managing complex Employment Standards, Labour Board, Human Rights, WSIB, workplace investigation, accommodation, disability management, and termination matters.
Representing the organization in communications with government agencies, regulatory authorities, and external employment legal counsel.
Supporting multi-location and preferably multi-provincial business operations with consistent HR governance and compliance.
Developing practical HR solutions that balance legal compliance with business objectives.

Preferred Qualifications

Candidates with the following experience will be strongly preferred:

Retail, restaurant, hospitality, franchise, or other multi-unit business environments.
Rapidly growing organizations.
Cross-border HR experience supporting both Canadian and U.S. operations.
Organizational transformation and change management.
Executive coaching and leadership development.
Proficiency in Cantonese and/or Mandarin is considered a strong asset.

What You'll Bring

Executive-level business acumen.
Strong employment law knowledge and sound judgment.
Excellent leadership and influencing skills.
A hands-on approach with the ability to think strategically.
Strong problem-solving and decision-making capabilities.
Confidence managing highly sensitive and high-risk employment matters.
A passion for building strong teams and scalable HR organizations.
A genuine commitment to embracing and championing the company's culture, values, and long-term vision, while fostering a positive and high-performance workplace culture.
The ability to build trust and strong working relationships across all levels of the organization while leading through collaboration, integrity, and accountability.

Compensation & Benefits

A competitive executive compensation package will be offered, including a base salary of CAD $200,000–250,000, commensurate with experience, qualifications, demonstrated expertise, and overall fit, along with a performance-based bonus and comprehensive benefits.

We’re committed to being transparent and fair about pay. The salary range provided is a guideline and not a guaranteed offer. Final compensation is determined based on the responsibilities of the role, market data, internal equity, and several individual factors, including overall and relevant experience, education, certifications, skills, expertise, and the location of the position.

Please note:

All job postings at Real Fruit Bubble Tea Inc. are intended to fill existing vacancies within our organization.

AI Usage:

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to help review and assess applications. These tools do not make final decisions. All screening, interviewing, and hiring decisions are made by our human resources and hiring team.

Industry

Food and Beverage Services

Employment Type

Full-time

Real Fruit Bubble Tea is committed to inclusive and accessible employment practices. Accommodation is available, upon request, for candidates taking part in all aspects of the recruitment selection process

Apply About employer

More about this job

Responsibilities

Lead and transform the Human Resources function across Canada and the United States, establishing scalable HR strategy, systems, policies, and governance while overseeing HR operations and developing the HR team. Advise the CEO and senior leaders on workforce and organizational strategy, and manage complex employee relations, employment law compliance, and government and regulatory matters.

Requirements

Requires a bachelor's degree in Human Resources, Business Administration, Law, or a related field, at least 10 years of progressive HR leadership experience, including five years leading an HR department, and extensive knowledge of Canadian employment legislation. Candidates should have experience transforming HR functions, managing complex employment and regulatory matters, and supporting multi-location operations; an HR designation is preferred, while retail or hospitality, cross-border HR, and Cantonese or Mandarin experience are strong assets.

Skills

HR Strategy
HR Department Transformation
Employment Law Compliance
Employee Relations
Workplace Investigations
Organizational Development
Organizational Design
Succession Planning
Talent Management
Leadership Development
Government and Regulatory Relations
Workforce Planning
HR Operations
Change Management
Cross-Border HR

Benefits

Performance-Based Bonus
Comprehensive Benefits

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Strategy
HR Department Transformation
Employment Standards
Human Rights
Occupational Health and Safety
Employee Relations
Workplace Investigations
Disability Management
Accommodation Management
Employment Agreements
HR Policies
Government Relations
Regulatory Compliance
WSIB
Workers' Compensation
Labour Boards
Human Rights Tribunals
HRIS
Payroll Governance
Compensation
Benefits
Talent Acquisition
Organizational Design
Succession Planning
Workforce Planning
Change Management
CHRL
CPHR

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