Human Resources Assistant Manager

Are you passionate about bubble tea businesses?

Are you someone who always thrives to grow and accomplish more?

If yes, join us today!

If not now, when?

If not me, who?

Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have numerous locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!

🍓 Why you'll love this role: You'll experience life as a barista! We believe great HR starts with understanding our people. By spending time in our stores, you'll gain firsthand insight into our operations, build stronger relationships with our teams, and maybe even master the perfect bubble tea along the way. 🧋

Position Description

Reporting directly to the Human Resources Manager and above, the Human Resources Assistant Manager will support the initiatives and tasks delegated by the HR Manager and execute the right steps to realize the strategic HR vision the company. They will also oversee a team of HR personnel to help handle any HR-related inquiries and tasks in the company, such as employment letter requests, hiring strategy, HR policy implementation.

Duties and Responsibilities

• Execute and implement corporate plans for a variety of HR matters such as compensation, benefits, health and safety, etc.
• Support the performance evaluation, staffing, training and development, and succession planning processes.
• Maintain management guidelines by preparing, updating, and recommending HR policies and procedures aligned with company’s overall business strategy.
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Serve as the point of contact for employment relations and communicate with senior management.
• Supervise the work of HR personnel and provide guidance.
• Ensure legal compliance by monitoring and implementing applicable HR federal and state requirements; conducting investigations; maintaining records; dealing with grievances, violations and invoking disciplinary action when required.
• Anticipate and resolve litigation risks.
• Report to senior management by collecting and analyzing HR metric data.
• Nurture a positive working environment.
• Perform work in store as required.

Ideal Candidate Competencies

• Attitude: proven entrepreneur spirit of working "on-floor" spontaneously, as to motivate and propel the frontline personnel in person and to serve as the role model for co-workers.
• Results-Oriented: demonstrates the ability to consistently perform optimal business results by meeting deadlines and achieving pre-determined goals.
• Communication: effectively conveys necessary information and ideas in concise and meaningful exchanges through verbal and written communications.
• Teamwork/Collaboration: effectively develops healthy relationships with co-workers and encourages idea-sharing that assists to accomplish goals.
• Initiative: proactively seeking opportunities to work outside of job scope to assist various business departments and demonstrates the ability to always go beyond what is required to achieve goals.
• Personal Adaptability: demonstrates the ability to welcome and embrace changes and effectively adjusts to newly altered environment within the business.

Expectation of Successful Candidate

• BSc/BA in Human Resources Management, Business Administration, or relevant field
• 3+ years experience in an HR position in a chain business is an asset
• 2+ years experience in an HR leadership position in a chain business
• Strong understanding of the recruitment and selection, compensation and benefit, training and performance evaluation, health and safety, labour relations, and other HR functions
• Excellent knowledge of employment legislation and regulations
• Thorough knowledge of HR management principles and best practices
• Knowledgeable in business strategies with a strong focus on human capital
• Competency in building and effectively managing interpersonal relationships at all levels of the company
• Knowledge of data analysis and reporting
• Excellent organizational and leadership skills
• Outstanding communication, interpersonal and presentation skills
• Experience in a fast-paced retail, food service, restaurant, or franchise environment is strongly preferred.
• Fluent in Mandarin and/or Cantonese an asset.
• CHRP/CHRL certification is an asset

Annual Salary Range $70,000 - $90,000

We’re committed to being transparent and fair about pay. The salary range provided is a guideline and not a guaranteed offer. Final compensation is determined based on the responsibilities of the role, market data, internal equity, and several individual factors, including overall and relevant experience, education, certifications, skills, expertise, and the location of the position.

Please note:

All job postings at Real Fruit Bubble Tea Inc. are intended to fill existing vacancies within our organization.

AI Usage:

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to help review and assess applications. These tools do not make final decisions. All screening, interviewing, and hiring decisions are made by our human resources and hiring team.

Industry

Food and Beverage Services

Employment Type

Full-time

Real Fruit Bubble Tea is committed to inclusive and accessible employment practices. Accommodation is available, upon request, for candidates taking part in all aspects of the recruitment selection process