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Assistant Resident Manager (Kelowna)

  • Kelowna, BC, Canada

Base compensation is $29,000 + apartment suite included (taxable benefit)

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Job details

Pay
Base compensation is $29,000 + apartment suite included (taxable benefit)
Posting language
English
Posted

Original job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion.  Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. This offer is for an existing vacant position within the organization.

What we offer to employees 

  • Base compensation is $29,000 + apartment suite included (taxable benefit)
  • Employer paid benefits
  • Annual bonuses based on personal performance
  • Extensive and ongoing training programs and a work-smart environment
  • Gym membership discount
  • Awards for years of service
  • Opportunity for career development
  • Inclusive and diverse work environment
  • Annual holiday parties & summer BBQ’s

Key Responsibilities

  • Cleaning common areas of property (hallways, stairwells, amenities)
  • Minor maintenance repairs and troubleshooting
  • Preparing vacant apartment suites for new residents
  • Providing exceptional customer service to residents and potential residents
  • Assisting with leasing suites
  • Responding to on-call requests

Qualifications

  • Strong customer service skills
  • Previous or similar property management experience (an asset)
  • Display a professional/presentable appearance
  • Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
  • Ability to perform general cleaning duties, and minor maintenance repairs
  • Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
  • Basic computer and keyboarding skills 
  • Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

More about this job

Responsibilities

The Assistant Resident Manager is responsible for cleaning common areas, performing minor maintenance repairs, and preparing vacant suites for new residents. They also provide customer service to residents and assist with leasing activities.

Requirements

Candidates should have strong customer service skills and basic computer proficiency, with previous property management experience considered an asset. The role requires the physical ability to lift up to 50lbs and knowledge of safe cleaning material handling.

Skills

  • Customer service
  • Property management
  • Cleaning
  • Maintenance repairs
  • Troubleshooting
  • Leasing
  • WHMIS
  • Computer skills
  • Keyboarding
  • Written communication
  • Verbal communication
  • Snow removal

Benefits

  • Apartment suite included
  • Employer paid benefits
  • Annual bonuses
  • Training programs
  • Gym membership discount
  • Awards for years of service
  • Career development

Visa sponsorship

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Categories

  • Management & Leadership
  • Customer Service & Support
  • Trades
  • Hospitality

Keywords

  • Property management
  • Maintenance
  • Cleaning
  • Leasing
  • Customer service
  • WHMIS
  • Residential
  • On-site
  • Troubleshooting
  • Snow removal
  • Multi-residential
  • Asset management

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