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Added 6 mins ago
SP
General Manager
Shiplake Properties
Toronto, ON
- Full-time
We are seeking a commercial General Manager (office and retail) who takes pride in elevating tenant experiences while maintaining excellent property standards at Postmedia Place. In this…
Added 6 mins ago
J
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Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
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Added 7 mins ago
M
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- Full-time
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Added 7 mins ago
IB
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TC
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Added 7 mins ago
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Added 21 mins ago
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Added 21 mins ago
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Closed listing

Realstar

Directeur Résident, Montreal

Montreal, QC, Canada

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Posting language: English
Posted: Sep 25, 2026

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Original job description

Archived listing. The details below describe a past opening.

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

What we offer to employees

Salary + apartment suite included
Employer paid benefits
Quarterly bonuses based on property performance
Annual bonuses based on personal performance
Ongoing training programs
Awards for years of service
Opportunity for career development
Inclusive and diverse work environment
Annual holiday parties & summer BBQ’s

Responsibilities: Customer Service

Greet and interact with residents in a friendly and professional manner
Promote a welcoming atmosphere
Demonstrate excellent customer service and a "can-do" attitude
Attend to resident concerns and service requests within 24 hours
Follow up with residents to ensure a high level of customer satisfaction
Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operations
Organize, promote and execute resident events (i.e. holiday parties & summer barbeques)

General Cleaning

Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftops
Knowledge and safe handling of cleaning chemicals
Perform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in ready
Dust fire hose cabinets, bells and elevator tracks to minimize excess debris
Monitor and clean of garbage chutes, garbage and recycling rooms
Collection of garbage and recycling bins in coordination with the city waste schedule
Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop walkways

Property Maintenance

Assist residents how to complete maintenance requests through the proper channels
Daily walkthroughs of each floor, stairwell, and common areas fixing minor deficiencies
Report serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further action
Assist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler & chiller maintenance
Assist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as required

Fire Safety

Knowledge of fire and life safety response systems (fire alarms and detection systems)
Assist in emergency procedures

Qualifications

Previous or similar property management experience an asset
Strong customer service skills
Good written and verbal communication skills
Basic computer and keyboarding skills
Ability to perform general cleaning duties, and minor maintenance repairs
Must be able to lift up to 50 lbs.
Ability to push and move objects exceeding 50 lbs. (e.g. garbage bins, appliances)
Fluent in English and French (applicable to Quebec only)

#QC

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

About employer

More about this job

Responsibilities

The Resident Director is responsible for providing excellent customer service to residents, managing administrative office tasks, and organizing community events. They also perform general cleaning, property maintenance, and ensure fire safety compliance across the residential property.

Requirements

Candidates should have previous property management experience and strong communication skills in both English and French. The role requires the physical ability to lift up to 50 lbs and perform manual maintenance and cleaning tasks.

Skills

Customer service
Property management
Communication skills
Cleaning
Maintenance
HVAC monitoring
Plumbing
Electrical troubleshooting
Fire safety
Emergency procedures
Computer skills
Administrative tasks
WHMIS
Snow removal

Benefits

Apartment suite included
Employer paid benefits
Quarterly bonuses
Annual bonuses
Ongoing training programs
Awards for years of service
Career development opportunities
Inclusive and diverse work environment
Annual holiday parties
Summer BBQs

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Customer Service
Residential
Maintenance
Cleaning
HVAC
Plumbing
Fire Safety
WHMIS
Administrative
Lease Renewals
Facility Management
Real Estate
Building Operations
Emergency Response

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Work requirements

Jobs in Canada