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Added 16 mins ago
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Stocking 1 Team Associate (PT)
Walmart
Edmonton, AB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 16 mins ago
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(CAN) Stock Unloader Associate
Walmart
Prince Albert, SK
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 16 mins ago
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(CAN) Stock Unloader Associate
Walmart
Port Hawkesbury, NS
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 16 mins ago
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Maintenance team associate
Walmart
Burlington, ON
- Full-time
Added 16 mins ago
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Stocking 1 Team Associate
Walmart
Airdrie, AB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
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Foam Production Associate
SmartShield Packaging
Cambridge, ON
- Full-time
Job Title: Foam Production Associate (Afternoon Shift)
Added 3 hours ago
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(CAN) Stock Unloader Associate
Walmart
Estevan, SK
- Full-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 3 hours ago
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Produce Stocker (Overnight)
Walmart
Calgary, AB
- Part-time
Added 3 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
General Merchandise Associate
Walmart Canada
Flin Flon, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
WC
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Baie-Comeau, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
Associé de nuit
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Cornwall, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
Overnight Associate
Walmart Canada
Victoria, BC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
Online Grocery Shopper - OMNI Customer Fulfillment Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 3 hours ago
WC
(CAN) Overnight Associate Full-Time
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
Stocking 1 Team Associate (PT)
Walmart Canada
AB · Edmonton, AB
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
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Temporary Sales Support Associate
Coach
Edmonton, AB
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 3 hours ago
WC
Overnight Associate
Walmart Canada
St. Catharines, ON
- Contract
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 3 hours ago
WC
Produce Stocker (Overnight)
Walmart Canada
Calgary, AB
- Full-time

Realtek Consulting LLC

Information Technology Support Technician

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: IT Operations Support Associate-(Technology Logistics)

Job Location:Calgary,Alberta (Onsite)

Long Term Contract

We are seeking a Junior Technology Logistics Support Associate to provide day-to-day IT support within a Distribution Center (DC) or Fulfillment Center (FC) environment. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting end users, maintaining IT equipment, monitoring data center infrastructure, and ensuring smooth technology operations.

This role requires strong troubleshooting skills, customer service abilities, and the capability to work closely with operations teams, internal IT departments, and third-party vendors to resolve technical issues promptly.

Key Responsibilities:

Provide daily technical support for IT equipment, systems, and applications within logistics and warehouse operations.

Serve as the first point of contact for IT-related incidents and service requests from DC and FC employees.

Troubleshoot and resolve Level 1 and Level 2 hardware, software, and connectivity issues through walk-up support and ticketing systems.

Install, configure, maintain, and deploy IT equipment and technology systems.

Provide support for Microsoft Windows 10/11 operating systems and Microsoft 365 applications.

Monitor data center alarms and coordinate maintenance activities with vendors and global technology support teams.

Troubleshoot network connectivity issues, including Wi-Fi and Virtual Desktop Infrastructure (VDI) environments.

Provide first-level support for office printers, peripherals, and other end-user devices.

Escalate complex technical issues to appropriate support teams and subject matter experts.

Maintain accurate IT asset inventories, track equipment assignments, and support hardware lifecycle management.

Coordinate with warehouse operations, internal technology teams, and third-party vendors to ensure timely issue resolution.

Assist with planned system outages, infrastructure upgrades, preventive maintenance, and continuous improvement initiatives.

Document incidents, troubleshooting steps, resolutions, and asset updates in the appropriate systems.

Required Skills and Qualifications:

Experience providing IT support, desktop support, help desk support, or technical support.

Basic knowledge of Microsoft Windows 10/11 and Microsoft 365 applications.

Understanding of computer hardware, software installation, and peripheral troubleshooting.

Familiarity with ticketing systems and incident management processes.

Basic knowledge of networking concepts, Wi-Fi connectivity, and VDI environments.

Ability to troubleshoot printers, workstations, and other IT equipment.

Strong communication, customer service, and problem-solving skills.

Ability to coordinate with technical teams, vendors, and business operations.

Good documentation, organizational, and IT asset management skills.

Ability to work effectively in a fast-paced distribution center or fulfillment center environment.

Preferred Qualifications

Previous experience supporting warehouse, distribution center, fulfillment center, or logistics operations.
Exposure to data center monitoring, infrastructure alarms, and vendor coordination.
Familiarity with ITIL-based incident management and service request processes.
Experience with hardware deployment, equipment inventory, and IT asset lifecycle management.

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More about this job

Responsibilities

Provide day-to-day Level 1 and Level 2 technical support for employees and IT equipment in a distribution or fulfillment center, including troubleshooting hardware, software, connectivity, printers, and end-user devices. Maintain and deploy equipment, monitor data center alarms, document incidents and assets, and coordinate issue resolution with operations teams, internal IT groups, and vendors.

Requirements

Candidates should have experience in IT, desktop, help desk, or technical support, with basic knowledge of Windows 10/11, Microsoft 365, computer hardware, networking, Wi-Fi, VDI, and ticketing processes. Strong troubleshooting, customer service, communication, documentation, organization, and coordination skills are needed; logistics or warehouse support experience is preferred.

Skills

IT Support
Hardware Troubleshooting
Software Troubleshooting
Windows 10/11
Microsoft 365
Network Troubleshooting
Wi-Fi
Virtual Desktop Infrastructure
Printer Support
Ticketing Systems
Incident Management
IT Asset Management
Data Center Monitoring
Customer Service
Technical Documentation
Vendor Coordination

Visa sponsorship

Not detected in the job text

Keywords

IT Operations Support
Technology Logistics
Distribution Center
Fulfillment Center
Level 1 Support
Level 2 Support
Windows 10/11
Microsoft 365
Hardware Deployment
Software Installation
Wi-Fi
Virtual Desktop Infrastructure
Data Center Monitoring
Infrastructure Alarms
Ticketing Systems
Incident Management
ITIL
IT Asset Inventory
Hardware Lifecycle Management
Preventive Maintenance
System Outages
Infrastructure Upgrades
Printer Troubleshooting
End-User Devices
Vendor Coordination
Warehouse Operations

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