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Added 3 mins ago
ET
Logistics coordinator
EFL Transport Inc.
Winnipeg, MB
- From $31.5 CAD / hour
- Full-time
- On-site
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Added 6 mins ago
W
Full Time Self Checkout Attendant
Walmart
Greenwood, NS
- Full-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 21 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11619
Added 21 mins ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11619
Added 21 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11612
Added 21 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11491
Added 21 mins ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11491
Added 21 mins ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11612
Added 21 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11518
Added 21 mins ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…analysis activities, facilitate workshops, document functional and technical requirements, support UX and solution design, conduct feasibility studies and cost-benefit analyses, manage…
Added 21 mins ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11518
Added 21 mins ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong…
Added 21 mins ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…365, Power Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong…
Added 29 mins ago
VE
Elevator mechanic
Venture Elevator
Edmonton, AB
- $65.64 to $68.03 CAD / hour
- Full-time
Technical Standards Safety Authority (TSSA) Certification
Added 1 hour ago
UO
Library Circulation Assistant II
University of Victoria
Victoria, BC
- Full-time
Public/customer service experience in business, administration, education or other high-volume setting
Added 1 hour ago
PD
Operations Administrator
Prep Doctors®
Mississauga, ON
- Full-time
…to optimize operations, manage data analytics, and support customer success…
Added 1 hour ago
VC
Project Manager, Digital Transformation and User Experience
VINCI Construction
Brossard, QC
- Full-time
Translate technical challenges and business priorities into clear, engaging messages tailored to diverse internal audiences.
Added 1 hour ago
G
Field Sales Representative
GMA
Montreal, QC
- Full-time
Company Description GMA is a dedicated technical representative organization focused on building strong, mutually beneficial relationships between manufacturers and customers. The company…
Added 2 hours ago
AG
Ingénieur mécanique lead – Fiabilité et opérations (Industrie hydroélectrique) / Lead Mechanical Engineer - Fleet Reliability and Operations (Hydroelectric industry)
Alstom Grid
Brossard, QC
- Full-time
Perform design work and prepare related documentation for service projects (projects valued at $5M or less), specifically in support of customer service, equipment condition assessments,…
Added 2 hours ago
AG
Ingénieur électrique - régulateur de vitesse / Electrical Engineer - Speed governors
Alstom Grid
Brossard, QC
- Full-time
Assurer le support sur site pour la mise en service et le montage.
Added 2 hours ago
T
Représentant Du Service à La Clientèle
TEKsystems
Winnipeg, MB
- $24 to $25 CAD / hour
- Contract
6+ months of previous call centre or phone-based customer service experience handling a high volume of calls (40+ per day).
Added 2 hours ago
TI
Hotel managing supervisor
Travel Inn Cochrane
Cochrane, ON
- From $25.5 CAD / hour
- Full-time
- On-site
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Added 2 hours ago
DB
User support technician
DASH BOOKING INC.
Winnipeg, MB
- From $32 CAD / hour
- Full-time
- On-site
Consult user guides, technical manuals and other documents to research and implement solutions
Added 2 hours ago
Hair Salon Manager
Great Clips
Fonthill, ON
Leadership and technical training to help you grow your skills, the team, and the salon
Added 3 hours ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
…including Finance, HR, Legal, Risk, Compliance, Operations, and Customer Service functions, with a strong focus on security, permissions, and data…

Realtek Consulting LLC

Information Technology Support Technician

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Job Title: IT Operations Support Associate-(Technology Logistics)

Job Location:Calgary,Alberta (Onsite)

Long Term Contract

We are seeking a Junior Technology Logistics Support Associate to provide day-to-day IT support within a Distribution Center (DC) or Fulfillment Center (FC) environment. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting end users, maintaining IT equipment, monitoring data center infrastructure, and ensuring smooth technology operations.

This role requires strong troubleshooting skills, customer service abilities, and the capability to work closely with operations teams, internal IT departments, and third-party vendors to resolve technical issues promptly.

Key Responsibilities:

Provide daily technical support for IT equipment, systems, and applications within logistics and warehouse operations.

Serve as the first point of contact for IT-related incidents and service requests from DC and FC employees.

Troubleshoot and resolve Level 1 and Level 2 hardware, software, and connectivity issues through walk-up support and ticketing systems.

Install, configure, maintain, and deploy IT equipment and technology systems.

Provide support for Microsoft Windows 10/11 operating systems and Microsoft 365 applications.

Monitor data center alarms and coordinate maintenance activities with vendors and global technology support teams.

Troubleshoot network connectivity issues, including Wi-Fi and Virtual Desktop Infrastructure (VDI) environments.

Provide first-level support for office printers, peripherals, and other end-user devices.

Escalate complex technical issues to appropriate support teams and subject matter experts.

Maintain accurate IT asset inventories, track equipment assignments, and support hardware lifecycle management.

Coordinate with warehouse operations, internal technology teams, and third-party vendors to ensure timely issue resolution.

Assist with planned system outages, infrastructure upgrades, preventive maintenance, and continuous improvement initiatives.

Document incidents, troubleshooting steps, resolutions, and asset updates in the appropriate systems.

Required Skills and Qualifications:

Experience providing IT support, desktop support, help desk support, or technical support.

Basic knowledge of Microsoft Windows 10/11 and Microsoft 365 applications.

Understanding of computer hardware, software installation, and peripheral troubleshooting.

Familiarity with ticketing systems and incident management processes.

Basic knowledge of networking concepts, Wi-Fi connectivity, and VDI environments.

Ability to troubleshoot printers, workstations, and other IT equipment.

Strong communication, customer service, and problem-solving skills.

Ability to coordinate with technical teams, vendors, and business operations.

Good documentation, organizational, and IT asset management skills.

Ability to work effectively in a fast-paced distribution center or fulfillment center environment.

Preferred Qualifications

Previous experience supporting warehouse, distribution center, fulfillment center, or logistics operations.
Exposure to data center monitoring, infrastructure alarms, and vendor coordination.
Familiarity with ITIL-based incident management and service request processes.
Experience with hardware deployment, equipment inventory, and IT asset lifecycle management.

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More about this job

Responsibilities

Provide day-to-day Level 1 and Level 2 technical support for employees and IT equipment in a distribution or fulfillment center, including troubleshooting hardware, software, connectivity, printers, and end-user devices. Maintain and deploy equipment, monitor data center alarms, document incidents and assets, and coordinate issue resolution with operations teams, internal IT groups, and vendors.

Requirements

Candidates should have experience in IT, desktop, help desk, or technical support, with basic knowledge of Windows 10/11, Microsoft 365, computer hardware, networking, Wi-Fi, VDI, and ticketing processes. Strong troubleshooting, customer service, communication, documentation, organization, and coordination skills are needed; logistics or warehouse support experience is preferred.

Skills

IT Support
Hardware Troubleshooting
Software Troubleshooting
Windows 10/11
Microsoft 365
Network Troubleshooting
Wi-Fi
Virtual Desktop Infrastructure
Printer Support
Ticketing Systems
Incident Management
IT Asset Management
Data Center Monitoring
Customer Service
Technical Documentation
Vendor Coordination

Visa sponsorship

Not detected in the job text

Keywords

IT Operations Support
Technology Logistics
Distribution Center
Fulfillment Center
Level 1 Support
Level 2 Support
Windows 10/11
Microsoft 365
Hardware Deployment
Software Installation
Wi-Fi
Virtual Desktop Infrastructure
Data Center Monitoring
Infrastructure Alarms
Ticketing Systems
Incident Management
ITIL
IT Asset Inventory
Hardware Lifecycle Management
Preventive Maintenance
System Outages
Infrastructure Upgrades
Printer Troubleshooting
End-User Devices
Vendor Coordination
Warehouse Operations

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