Company Description ReCar Canada is transforming how people buy pre-owned vehicles by focusing on transparency, quality, and a stress-free experience. Our certified vehicles undergoes a detailed 170-step mechanical and cosmetic inspection and comes with a written 12-month guarantee for added peace of mind. Customers benefit from a 7-day test drive period, allowing them to ensure the vehicle fits their lifestyle, with the option to exchange if it does not. ReCar offers fixed, pre-negotiated, no-hassle pricing and partners with over 16 banks and financial institutions across Canada to secure competitive rates and terms. With non-commissioned, Vehicle Advisors, the company aligns its goals with customers to help them find the best vehicle for their needs at the best possible price.
Role Description The Vehicle Advisor is a full-time, on-site role based at our Fredericton, NB location. In this position, the individual will guide customers through the vehicle selection process, listening carefully to their needs and recommending suitable pre-owned vehicles from our inventory. The Vehicle Advisor will explain inspection results, guarantees, pricing, and financing options clearly, ensuring customers understand the value and terms of their purchase. Day-to-day responsibilities include greeting and consulting with customers in the showroom, conducting test drives, coordinating with financing partners, preparing and reviewing sales documents, and maintaining accurate records in company systems. The role also involves following up with prospective and existing customers, supporting after-sale inquiries, and contributing to a customer-focused, non-commissioned sales environment.
Qualifications
- Customer service and relationship-building skills, with the ability to listen actively, ask clear questions, and understand individual needs.
- Sales, consultative advising, and negotiation skills, focused on helping customers make confident, informed decisions without pressure.
- Communication skills, including clear verbal and written communication and the ability to explain technical vehicle and financing information in everyday terms.
- Basic financial literacy and comfort discussing vehicle financing options, interest rates, and terms with customers.
- Organizational and time-management skills to handle multiple customer interactions, documentation, and follow-ups efficiently.
- Proficiency with common computer applications and point-of-sale or CRM systems used for tracking leads and completing transactions.
- Valid driver’s license with a clean driving record to facilitate test drives and vehicle demonstrations.
- Previous experience in automotive sales, retail, or customer-facing roles is an asset, though candidates with strong transferable skills are encouraged to apply.
- Ability to work on-site in Fredericton, NB, including evenings and weekends as required, and to collaborate effectively within a team-driven, non-commissioned environment.
