Human Resources Manager

Job title: Human Resources Manager

Department: Administration

Reports to: CEO

Job type: Permanent

Hours per week: 37.5 hours/week, Monday – Friday 9am-4:30pm, less a daily unpaid ½ hour break.

Compensation: $75,000 - $85,000 annually

Number of vacancies: 1

Existing opportunity

About Reception House

Reception House is a non-profit, community-based organization that delivers quality settlement, integration and support services to refugees and newcomers in Waterloo Region. Since 1987, Reception House has helped thousands of refugees rebuild their lives in Canada through specialized programs and services designed to help them become established in their new communities.

We currently have an exciting opportunity for a full-time Human Resources Manager to lead our HR department through anticipated growth and changes. The HR Manager will oversee the human resource and payroll function, ensuring overall compliance with employment standards, health and safety, and any other employee-related legislative or funding requirements. They oversee the development and implementation of policies and procedures and develop strategies to promote a positive, diverse and equitable culture among staff.

What you’ll do:

• Establish and implement standard processes for all aspects of HR including recruitment, onboarding, offboarding, performance management, policy updates, etc.
• Oversee all recruitment activities and administer the full cycle recruitment process for management level roles and above.
• Develop and implement thorough onboarding and offboarding process, with methods for evaluation and improvement.
• Oversee and approve the bi-weekly payroll process for salary and hourly staff, working closely with the finance team.
• Ensure post-payroll reporting and other payroll reports are completed, create and submit ROEs and annual T4 slips.
• Manage the development, implementation and maintenance of Human Resources policies and procedures ensuring compliance and identifying gaps.
• Oversee employee leaves of absence and administer return to work and accommodation plans as needed.
• Oversee the RH volunteer program, working closely with the volunteer staff to organize and fill volunteer program needs.
• Provide effective management and leadership to HR staff, including providing direction, assigning work, coaching, conducting performance reviews and disciplinary action.
• Oversee the planning and execution of employee engagement and appreciation events and other initiatives to promote an inclusive, engaged and diverse organizational culture.
• Oversee compliance with health and safety legislation and best practices, acting as a management representative on the Joint Health and Safety Committee (JHSC).
• Manage the formal performance management program throughout the organization to promote continuous development, performance improvement and engagement.
• Manage and ensure accuracy of the HRIS and maintain proper documentation in electronic personnel files.
• Develop and manage HR annual budget and HR expenditure forecast in consultation with Finance.
• Provide consultation to Management in the areas of recruitment and selection, employee retention, performance management, salary, coaching and development, and policy/legislation awareness.
• Deal effectively with employee relations and discipline matters aligned with employment laws.
• Other duties as assigned.

What you’ll need:

• Post-secondary degree or diploma specializing in human resources, industrial relations, or related social sciences required.
• Minimum 7 years of progressive human resources work experience.
• Minimum 2 years practical work experience processing payroll and working with payroll systems required.
• CHRP, CHRL or similar designation preferred.
• Completion of payroll education and PCP or PLP preferred.
• Experience working in a management capacity an asset.
• Previous experience in non-profit sector preferred.
• Knowledge of HR best practices and legislative requirements related to employment, accessibility, human rights, and health and safety.
• Advanced knowledge of Microsoft Office Suite and utilizing SharePoint as a filing system.
• Able to maintain confidentiality and communicate unwanted or negative information in a positive way.
• Highly skilled at decision making, time management and systems analysis.
• Demonstrate advanced customer focus, sound judgment, critical thinking, and communication skills.
• Strong relational skills including the ability to effectively lead, influence and motivate others.
• Excellent active listening, negotiation and presentation skills.
• Ability to create and promote a culture of diversity and inclusivity.

Benefits:

At Reception House, we truly value our employees and the incredible work that they do. Some benefits we provide include;

• Generous vacation policy
• RRSP match program
• Flexible benefits program
• Employee Assistance Program (EAP)
• Staff appreciation events
• Wellness initiatives
• Professional development opportunities

Reception House Waterloo Region welcomes and encourages applications from people with disabilities, visible minorities, Indigenous peoples, and individuals from all equity-seeking groups. We will accommodate candidates partaking in the recruitment process upon request. If you require a disability-related accommodation during this process, please contact us at hr@receptionhouse.ca.

We are committed to providing clear and equitable compensation information. The compensation posted reflects the expected pay for this role at the time of posting and may be adjusted based on experience, internal equity, and market conditions.