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Added 23 mins ago
IC
Sales Support & Communications Coordinator
Informa Connect - Global Finance
Toronto, ON
- Full-time
Interior Design Show team of Informa Canada is looking for a tech savvy, detail-oriented, and commercially minded individual to join our team. As the Sales Support and Communications…
Added 25 mins ago
Talent Acquisition Coordinator
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
We are seeking a passionate, innovative, engaging, and fun Recruitment professional to join our team! Our team is on a mission to increase employee retention and engagement by fostering a…
Added 54 mins ago
MA
Warehouse Coordinator
Mainfreight Americas
Mississauga, ON
- Full-time
This role combines cargo receiving, picking and packing, container loading, and dock support with customer service and export coordination. You will be a single point of contact for…
Added 55 mins ago
AC
Project Coordinator | Manufacturing
Albarrie Canada Limited
Barrie, ON
- $80,000 CAD / year
- Full-time
Under the direction of the Project Manager, US & Facilities, the Projects Coordinator is responsible for planning, coordinating, and executing minor capital projects, facility improvements,…
Added 1 hour ago
Organizational development & change management Coordinator
Pomerleau
Montreal, QC
Join us as an 0rganizational development & change management coordinator and play an important role in helping our people, leaders, and organization grow and evolve. Working closely with…
Added 1 hour ago
WB
Snow School Coordinator
Whistler Blackcomb
Whistler, BC
- Temporary
…compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and…
Added 5 hours ago
SI
Assignment Coordinator, Live Events
Solotech Inc.
Montreal, QC · Pointe-aux-Trembles, QC
- Full-time
Ensure to assign employees in a successful position that matches their qualifications to contribute to operational success and improve the quality of customer service
Added 7 hours ago
AH
Administrative Support III
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Reporting to the managers of Gastroenterology/Hepatology and GI Central Access Triage, the casual Administrative Support III plays a key role in supporting the delivery of efficient,…
Added 9 hours ago
VH
Out and About Seniors Escort Support, Volunteer
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
The Out and About: Seniors Escort Support program helps seniors stay active, connected, and healthy by providing safe escort support to medical appointments, therapy visits, community…
Added 10 hours ago
Clerk Typist (BSAS)
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Coordinator, Sudbury Breast Screening and Assessment Service.
Added 10 hours ago
A
Sample Logistics Coordinator, Sample Management - 12-month contract
Altasciences
Laval, QC
- Full-time
…its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential…
Added 10 hours ago
A
Quality Assurance Coordinator
Altasciences
Laval, QC
- Full-time
The Quality Assurance Coordinator is responsible for ensuring a continuous climate of collaborative work between operations/scientific staff and Quality Assurance department (QA) staff, and…
Added 10 hours ago
A
Inventory Coordinator
Altasciences
Laval, QC
- Full-time
The Inventory Coordinator is responsible for supporting day-to-day receiving, stocking, replenishment, and inventory control activities within assigned storage areas to ensure reliable…
Added 11 hours ago
CC
Conference Services Coordinator
Confederation Centre of the Arts
Charlottetown, PE
- Full-time
Reporting to the Catering and Conference Services Manager, the Conference Services Coordinator plays a key role in bringing event and conference spaces to life - preparing rooms,…
Added 11 hours ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Business Analyst is directly responsible for providing troubleshooting and technical assistance for financial assistance programs which simplify complex billing processes for high cost…
Added 12 hours ago
S
Project Manager II
Septodont
Cambridge, ON
- Full-time
In North America, our operations include facilities in Ontario, Quebec, and Pennsylvania. Our Cambridge, Ontario site is home to Novocol Pharma – a thriving center of innovation with over…
Added 13 hours ago
A
Business Coordinator, Underwriting and Sales Support - 14 Month Term
ATB
Calgary, AB
- Full-time
Coordinate the onboarding journey for new team members (following ATB’s myStart program), including role training, IT asset procurement, and workspace setup.
Added 13 hours ago
CG
Catering Coordinator
Compass Group Canada
Fredericton, NB
- Full-time
…determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation,…
Added 13 hours ago
C
Office Manager & Security Coordinator
Cohere
Ottawa, ON
- $115,000 to $140,000 CAD / year
- Full-time
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for…
Added 14 hours ago
TS
Food Bank Supervisor
The Salvation Army in Canada
Penticton, BC
- Full-time
Assist with training and orientation of new employees.
Added 14 hours ago
WB
Events Coordinator
Whistler Blackcomb
Whistler, BC
- Temporary
…compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and…
Added 14 hours ago
EN
QHSE Administrator (Contract position up to 18 months)
Echo NDE
AB · Red Deer County, AB
- Temporary
Echo NDE is a wholly owned subsidiary of TIC Solutions and provides full service non-destructive testing, inspection, and integrity services throughout North America. Our wide array of…
Added 15 hours ago
WT
Inventory Coordinator
Water Treatment Equipment Co
London, ON
- Full-time
Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for…
Added 15 hours ago
WR
Coordinator, Attendance Management
Windsor Regional Hospital
Windsor, ON
- Full-time
The Coordinator, Attendance Management is to provide a consultancy, advice and support role to ensure managers understand their responsibility for the implementation of attendance…
Added 15 hours ago
O
Market Sales Representative
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- $40,000 to $45,000 CAD / year
- Full-time
We are seeking a Market Sales Coordinator with experience in customer service and technology utilization. You will be part of a dynamic Sales Coordination team responsible for supporting…

Reckitt

Customer Service Coordinator

Ottawa, ON, K1P 1J1, Canada

$60,000 to $75,000 CAD / year

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Job details

Pay: $60,000 to $75,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

This is a Fixed-Term-Contract opportunity. (6 months)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Mead Johnson Nutrition (MJN) is Reckitt’s specialized, science-led infant and child nutrition business. With over 100 years of pediatric nutrition expertise, MJN is known for its clinical, science-based approach to innovation and its expanding focus on specialized nutrition. Its market-leading brands, including Enfamil and Nutramigen, support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high-quality nourishment to families around the world. Enfamil is the leading global infant formula brand, and the most recommended by pediatricians in MJN's core markets.

This role manages all processes related to customer orders including: order receipt and entry, order processing monitoring, shipment delivery, returns, of customer accounts for Reckitt Canada to ensure complete and final fulfillment of product sales and delivery to customers.

Your responsibilities

Customer Order Management

Process all EDI-Manual Retail purchase orders received. Interface System (EDI) or other means.
Review customer allocations and adjust orders as required to ensure accurate inventory distribution, order fulfillment, and alignment with customer commitments
Ensure customer PO reflects proper pricing, unit of measure, requested delivery date and bill/ship to address.
Identify & resolve data issues in order management
Handle customer & sales representatives’ inquiries related to a sales order (i.e. order tracing and inventory status)
Manage short supply, ensure short supply inventory is allocated fairly among customers as directed by Sales
Initiate, identify Departmental cost saving initiatives
Respond to all customer inquiries related to orders, including order status, product availability, order modifications, order cuts, and delivery date concerns, ensuring timely and accurate communication and resolution of issues.

The experience we're looking for

Undergraduate Degree
3 years’ experience preferred in front line customer service or related field
Understanding of warehousing logistics, inventory relative to order processing, distribution and delivery of orders on time
French speaking is an asset
Customer relations/Order to Cash experience
Working knowledge of Order to Cash, SAP Experience necessary
Professional verbal and written interpersonal communication skills, with the ability to adjust to each customer appropriately
Intuitive understanding of customer service dynamics
Must demonstrate calmness and patience with a genuine interest in helping customers while representing Reckitt’s best interest

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Compensation & Benefits

The expected salary range for this position is CAD $60,000 - $75,000 annually. Individual compensation will be determined based on factors including experience, education, training, skills relevant to the role, and other business considerations permitted by law.

In addition to base salary, this position is eligible for participation in an annual discretionary bonus program, subject to plan terms and annual review. Eligible employees may also participate in Reckitt's comprehensive benefits programs, including extended health, prescription drug, dental, vision, life and disability coverage, paid vacation, sick leave, company-recognized holidays, RRSP and Defined Contribution Pension Plan programs, parental leave benefits, tuition reimbursement, and other employee programs.

If you require a reasonable accommodation during the application process, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to providing equal employment opportunities and fostering an inclusive workplace for all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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More about this job

Responsibilities

The Customer Service Coordinator manages the end-to-end order process, including order entry, monitoring, and fulfillment for Reckitt Canada. They are responsible for resolving data issues, handling customer inquiries, and ensuring accurate inventory distribution.

Requirements

The role requires an undergraduate degree and approximately 3 years of experience in customer service or a related supply chain field. Candidates should possess a working knowledge of SAP and the Order to Cash process, along with strong interpersonal communication skills.

Skills

Customer order management
Supply chain management
Order to cash
SAP
EDI
Inventory management
Logistics
Data analytics
Business partnership
Relationship management
Productivity management
Supply chain planning
Communication skills
Problem solving
Customer service

Benefits

Extended health
Prescription drug coverage
Dental
Vision
Life insurance
Disability coverage
Paid vacation
Sick leave
Company-recognized holidays
RRSP
Parental leave benefits
Tuition reimbursement
Employee assistance program
Global share plans
Short-term incentives

Visa sponsorship

Not detected in the job text

Keywords

Supply chain
Customer service
Order management
EDI
SAP
Order to cash
Inventory distribution
Logistics
Procurement
Manufacturing excellence
Data analytics
Business acumen
Retail
Infant nutrition
Order fulfillment
Cost saving
Customer relations
Warehousing
Supply chain planning
Relationship management

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