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Added 4 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior Project Coordinator to work with the project team towards the timely coordination of workflow regarding construction projects,…
Added 4 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Working closely with Investment Products, Distribution, Marketing, Operations, Compliance, Legal and investment management partners, the Product Specialist supports product communications,…
Added 6 hours ago
COORDINATOR TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Deals with confidential and sensitive information regarding operations, assets and resources, proposed or new management initiatives, strategies or programs, and investigation of a…
Added 7 hours ago
CC
Christmas Share Warehouse Worker
Chilliwack Community Services
Chilliwack, BC
- Up to $24.34 CAD / hour
Reporting to the Christmas Sharing Coordinator, the Christmas Share Warehouse is responsible for day-to-day warehouse operations, inventory and donation tracking, volunteer support, hamper…
Added 7 hours ago
TN
Digital Marketing Coordinator
The Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 10 hours ago
TU
Hospitality Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
The hospitality coordinator acts as the first point of contact for Green College, receiving visitors and members alike. In this role, they are responsible for cultivating an atmosphere of…
Added 10 hours ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,582 to $4,816 CAD / month
- Full-time
Reports to the Manager, Business Operations, with additional direction from the Associate Head, Graduate Affairs, and other departmental staff as required. Day-to-day work will be assigned…
Added 11 hours ago
GD
Sr. Coordinator, Procurement
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
We are currently seeking a highly skilled and detail-oriented Senior Coordinator within our Indirect Procurement Department. This role plays a pivotal part in supporting the efficient…
Added 11 hours ago
TC
Store Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
NP
Digital Marketing Coordinator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 11 hours ago
TC
Retail Customer Service Coordinator Full Time Winners – Warden Woods
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON · Scarborough, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
A
Onsite Coordinator - Lab Operations Support
Avantor
Mississauga, ON · ON
- Full-time
In this role, you will report to the Area Operations Manager and will work closely with Avantor’s Lab and Production Services professionals to serve our customers by performing customized,…
Added 12 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - North York, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 12 hours ago
UO
Program Assistant
University of British Columbia
Vancouver, BC · UBCV | Fred Kaiser Building (KAIS)
- $4,582 to $4,816 CAD / month
- Full-time
Reports to the Manager, Business Operations, with additional direction from the Associate Head, Graduate Affairs, and other departmental staff as required. Day-to-day work will be assigned…
Added 13 hours ago
GD
Sr. Coordinator, Procurement
Groupe Dynamite
Mont-Royal, QC
- Full-time
We are currently seeking a highly skilled and detail-oriented Senior Coordinator within our Indirect Procurement Department. This role plays a pivotal part in supporting the efficient…
Added 13 hours ago
GE
Inventory Co-ordinator
Greenhawk Equestrian Sport
Mississauga, ON
- Full-time
…sure inventory records are accurate. You’ll work across our Distribution Centre, retail stores, and e-commerce operations - using inventory data and physically verifying product when…
Added 13 hours ago
UO
Hospitality Coordinator
University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
The hospitality coordinator acts as the first point of contact for Green College, receiving visitors and members alike. In this role, they are responsible for cultivating an atmosphere of…
Added 14 hours ago
EC
Daycare Kitchen Assistant – Closed Internal/ Band Member Competition
Enoch Cree Nation
Enoch, AB
- Internship
The Kitchen Assistant supports the daily operations of the school kitchen by assisting with food preparation, meal service, cleaning, and general kitchen organization within the Kitaskinaw…
Added 14 hours ago
DP
Warehouse Supervisor
Deux par Deux
Montreal, QC
- Full-time
Reporting to the Operations Manager (to the CEO in the interim), you will lead the warehouse team and work closely with our returns coordinator, customer service, e-commerce, wholesale and…
Added 14 hours ago
WI
Coordinator, Executive Leadership Events & Operations
WSP in Canada
Montreal, QC
- Full-time
The successful candidate will serve as the primary coordinator for all Canadian Executive Team meetings and will support a variety of associated leadership forums, including Canadian Growth…
Added 14 hours ago
UO
Events Data and Communications Coordinator
University of British Columbia
Vancouver, BC · UBCV | Ponderosa Annex B (PONB)
- $4,732 to $4,972 CAD / month
- Full-time
…external departments, coordinating meetings, minute taking and distribution, drafting event and briefing…
Added 15 hours ago
TU
Events Data and Communications Coordinator
The University of British Columbia
Vancouver, BC
- $4,732 to $4,972 CAD / month
- Full-time
…external departments, coordinating meetings, minute taking and distribution, drafting event and briefing…
Added 16 hours ago
TT
Store Coordinator
The TJX Companies, Inc.
Toronto, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 16 hours ago
CC
Christmas Share Intake Worker
Chilliwack Community Services
Chilliwack, BC
- $24.34 CAD / hour
- Internship
…screening and client follow-up, and provides intake support on distribution…
Added 16 hours ago
CC
Christmas Share Warehouse Worker
Chilliwack Community Services
Chilliwack, BC
- $24.34 CAD / hour
- Internship
Reporting to the Christmas Sharing Coordinator, the Christmas Share Warehouse is responsible for day-to-day warehouse operations, inventory and donation tracking, volunteer support, hamper…

Reckitt

Customer Service Coordinator

Ottawa, ON, K1P 1J1, Canada

$60,000 to $75,000 CAD / year

Apply About employer

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Job details

Pay: $60,000 to $75,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

This is a Fixed-Term-Contract opportunity. (6 months)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Mead Johnson Nutrition (MJN) is Reckitt’s specialized, science-led infant and child nutrition business. With over 100 years of pediatric nutrition expertise, MJN is known for its clinical, science-based approach to innovation and its expanding focus on specialized nutrition. Its market-leading brands, including Enfamil and Nutramigen, support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high-quality nourishment to families around the world. Enfamil is the leading global infant formula brand, and the most recommended by pediatricians in MJN's core markets.

This role manages all processes related to customer orders including: order receipt and entry, order processing monitoring, shipment delivery, returns, of customer accounts for Reckitt Canada to ensure complete and final fulfillment of product sales and delivery to customers.

Your responsibilities

Customer Order Management

Process all EDI-Manual Retail purchase orders received. Interface System (EDI) or other means.
Review customer allocations and adjust orders as required to ensure accurate inventory distribution, order fulfillment, and alignment with customer commitments
Ensure customer PO reflects proper pricing, unit of measure, requested delivery date and bill/ship to address.
Identify & resolve data issues in order management
Handle customer & sales representatives’ inquiries related to a sales order (i.e. order tracing and inventory status)
Manage short supply, ensure short supply inventory is allocated fairly among customers as directed by Sales
Initiate, identify Departmental cost saving initiatives
Respond to all customer inquiries related to orders, including order status, product availability, order modifications, order cuts, and delivery date concerns, ensuring timely and accurate communication and resolution of issues.

The experience we're looking for

Undergraduate Degree
3 years’ experience preferred in front line customer service or related field
Understanding of warehousing logistics, inventory relative to order processing, distribution and delivery of orders on time
French speaking is an asset
Customer relations/Order to Cash experience
Working knowledge of Order to Cash, SAP Experience necessary
Professional verbal and written interpersonal communication skills, with the ability to adjust to each customer appropriately
Intuitive understanding of customer service dynamics
Must demonstrate calmness and patience with a genuine interest in helping customers while representing Reckitt’s best interest

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Compensation & Benefits

The expected salary range for this position is CAD $60,000 - $75,000 annually. Individual compensation will be determined based on factors including experience, education, training, skills relevant to the role, and other business considerations permitted by law.

In addition to base salary, this position is eligible for participation in an annual discretionary bonus program, subject to plan terms and annual review. Eligible employees may also participate in Reckitt's comprehensive benefits programs, including extended health, prescription drug, dental, vision, life and disability coverage, paid vacation, sick leave, company-recognized holidays, RRSP and Defined Contribution Pension Plan programs, parental leave benefits, tuition reimbursement, and other employee programs.

If you require a reasonable accommodation during the application process, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to providing equal employment opportunities and fostering an inclusive workplace for all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Apply About employer

More about this job

Responsibilities

The Customer Service Coordinator manages the end-to-end order process, including order entry, monitoring, and fulfillment for Reckitt Canada. They are responsible for resolving data issues, handling customer inquiries, and ensuring accurate inventory distribution.

Requirements

The role requires an undergraduate degree and approximately 3 years of experience in customer service or a related supply chain field. Candidates should possess a working knowledge of SAP and the Order to Cash process, along with strong interpersonal communication skills.

Skills

Customer order management
Supply chain management
Order to cash
SAP
EDI
Inventory management
Logistics
Data analytics
Business partnership
Relationship management
Productivity management
Supply chain planning
Communication skills
Problem solving
Customer service

Benefits

Extended health
Prescription drug coverage
Dental
Vision
Life insurance
Disability coverage
Paid vacation
Sick leave
Company-recognized holidays
RRSP
Parental leave benefits
Tuition reimbursement
Employee assistance program
Global share plans
Short-term incentives

Visa sponsorship

Not detected in the job text

Keywords

Supply chain
Customer service
Order management
EDI
SAP
Order to cash
Inventory distribution
Logistics
Procurement
Manufacturing excellence
Data analytics
Business acumen
Retail
Infant nutrition
Order fulfillment
Cost saving
Customer relations
Warehousing
Supply chain planning
Relationship management

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