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Added 19 mins ago
MM
French Language Services Coordinator
Manitoba Métis Federation
Winnipeg, MB
- $57,525 to $70,812 CAD / year
- Full-time
The MMF seeks to fill one full-time French Language Services Coordinator position within our Languages Department located at 200 Main Street in Winnipeg, MB. The coordinator will coordinate…
Added 19 mins ago
Cook (Sunnyside)
Region of Waterloo
Kitchener, ON
…therapeutic dietary requests or other requests from resident care and program staff, including re-directing work tasks to food services…
Added 19 mins ago
COORDINATOR TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Develop and implements detailed plans and recommends policies/procedures regarding program specific requirements.
Added 19 mins ago
COORDINATOR VENDOR MANAGEMENT
City of Toronto
Toronto, ON
Job Title: COORDINATOR VENDOR MANAGEMENT (CONTRACTED SERVICES)
Added 1 hour ago
KW
Air Export Coordinator
Kintetsu World Express Inc.
Mississauga, ON
- Full-time
We are seeking an Air Export Coordinator to support the execution and coordination of our international air export operations. In this role, you will manage all aspects of air export…
Added 1 hour ago
KW
Sea Export Coordinator
Kintetsu World Express Inc.
Winnipeg, MB
- Full-time
We are seeking a Sea Freight Export Coordinator to support the day-to-day operations and ongoing success of our Sea Freight Export division. In this role, you will help ensure the efficient…
Added 1 hour ago
AI
Business Development Coordinator - Crosstown Chrysler
AutoCanada Inc.
Edmonton, AB
- $40,000 to $60,000 CAD / year
…will also be eligible to participate in the Company's bonus program for this role, subject to the terms and conditions of the applicable plan…
Added 1 hour ago
CC
Christmas Share Intake Worker
Chilliwack Community Services
Chilliwack, BC
- Up to $24.34 CAD / hour
…partnership with The Salvation Army. The position maintains program records, supports duplicate screening and client follow-up, and provides intake support on distribution…
Added 1 hour ago
TN
Digital Marketing Coordinator
The Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 1 hour ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
Provide operational coverage for the Production Manager and Production Coordinator as required.
Added 1 hour ago
OC
Contract Field Instructors, Heavy Equipment Operator
Olds College
Olds, AB
- Contract
…opportunities to instruct in the Heavy Equipment Operator (HEO) 15-week program and other contract training. The anticipated terms of employment for these contract opportunities will vary,…
Added 1 hour ago
B
Mentoring Program Coordinator
BGCBIGS
Edmonton, AB
- $56,774 to $62,668 CAD / year
- Full-time
- Temporary
Competition Number: PC1026- Mentoring Program Coordinator - St Albert
Added 1 hour ago
SI
Maintenance Scheduler (Coordinator)
Saputo Inc.
Saskatoon, SK
- Full-time
Work closely with the material coordinator to align strategies for best inventory management of maintenance supplies, tools and equipment.
Added 1 hour ago
R-
Early Childhood Storyteller
REISA - Le Réseau de l’Est de l’Île pour les Services en Anglais
Montreal, QC
- Contract
REISA’s Mini-library program encourages literacy amongst 4–5-year-olds. This role involves creating and delivering engaging stories, activities, and interactive sessions for young children…
Added 1 hour ago
HH
ELV Coordinator
HSC Holdings Inc
Richmond Hill, ON
- Full-time
Our BMW Richmond Hill dealership is looking for an ELV Coordinator to join our amazing team!
Added 1 hour ago
RG
Child & Youth Services Coordinator
Royal Glenora Club
Edmonton, AB
- Full-time
…youngest members ages 0–6 through to juniors ages 7–12, based on program needs. The role includes shifts in our Penguin Club Baby-to-6 yrs, in our Afternoon Zone Program (ages 3–8 yrs), and…
Added 1 hour ago
JF
Development & Community Engagement Coordinator
Jewish Federation of British Columbia (JFBC)
BC · West Vancouver, BC
- Full-time
The Development & Community Engagement Coordinator leads JSABC’s grant development program
Added 1 hour ago
YP
Leasing Coordinator
York Property Management
London, ON
- $45,000 CAD / year
- Full-time
Employee Recognition Program: Your hard work and loyalty does not go unnoticed with our peer recognition program.
Added 1 hour ago
VH
RN/RPN - Child & Family Program (Toronto Central)
VHA Home HealthCare
Toronto, ON · Etobicoke, ON
- Full-time
…Practice Standards, the policies and procedures of VHA, the program where they provide services, and the Standards of Practice in Community Health…
Added 2 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…and staff; an advocate office that operates as an independent program; a medical panels program that facilitates an independent medical panel process; and a secretariat that provides…
Added 2 hours ago
I
Operations Coordinator
Intelcom
Truro, NS
- Full-time
Added 2 hours ago
HR
Project Coordinator
Hitachi Rail
Toronto, ON
- Full-time
The Company provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

Reckitt

Customer Service Coordinator

Ottawa, ON, K1P 1J1, Canada

$60,000 to $75,000 CAD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $75,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

This is a Fixed-Term-Contract opportunity. (6 months)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Mead Johnson Nutrition (MJN) is Reckitt’s specialized, science-led infant and child nutrition business. With over 100 years of pediatric nutrition expertise, MJN is known for its clinical, science-based approach to innovation and its expanding focus on specialized nutrition. Its market-leading brands, including Enfamil and Nutramigen, support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high-quality nourishment to families around the world. Enfamil is the leading global infant formula brand, and the most recommended by pediatricians in MJN's core markets.

This role manages all processes related to customer orders including: order receipt and entry, order processing monitoring, shipment delivery, returns, of customer accounts for Reckitt Canada to ensure complete and final fulfillment of product sales and delivery to customers.

Your responsibilities

Customer Order Management

Process all EDI-Manual Retail purchase orders received. Interface System (EDI) or other means.
Review customer allocations and adjust orders as required to ensure accurate inventory distribution, order fulfillment, and alignment with customer commitments
Ensure customer PO reflects proper pricing, unit of measure, requested delivery date and bill/ship to address.
Identify & resolve data issues in order management
Handle customer & sales representatives’ inquiries related to a sales order (i.e. order tracing and inventory status)
Manage short supply, ensure short supply inventory is allocated fairly among customers as directed by Sales
Initiate, identify Departmental cost saving initiatives
Respond to all customer inquiries related to orders, including order status, product availability, order modifications, order cuts, and delivery date concerns, ensuring timely and accurate communication and resolution of issues.

The experience we're looking for

Undergraduate Degree
3 years’ experience preferred in front line customer service or related field
Understanding of warehousing logistics, inventory relative to order processing, distribution and delivery of orders on time
French speaking is an asset
Customer relations/Order to Cash experience
Working knowledge of Order to Cash, SAP Experience necessary
Professional verbal and written interpersonal communication skills, with the ability to adjust to each customer appropriately
Intuitive understanding of customer service dynamics
Must demonstrate calmness and patience with a genuine interest in helping customers while representing Reckitt’s best interest

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Compensation & Benefits

The expected salary range for this position is CAD $60,000 - $75,000 annually. Individual compensation will be determined based on factors including experience, education, training, skills relevant to the role, and other business considerations permitted by law.

In addition to base salary, this position is eligible for participation in an annual discretionary bonus program, subject to plan terms and annual review. Eligible employees may also participate in Reckitt's comprehensive benefits programs, including extended health, prescription drug, dental, vision, life and disability coverage, paid vacation, sick leave, company-recognized holidays, RRSP and Defined Contribution Pension Plan programs, parental leave benefits, tuition reimbursement, and other employee programs.

If you require a reasonable accommodation during the application process, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to providing equal employment opportunities and fostering an inclusive workplace for all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Apply About employer

More about this job

Responsibilities

The Customer Service Coordinator manages the end-to-end order process, including order entry, monitoring, and fulfillment for Reckitt Canada. They are responsible for resolving data issues, handling customer inquiries, and ensuring accurate inventory distribution.

Requirements

The role requires an undergraduate degree and approximately 3 years of experience in customer service or a related supply chain field. Candidates should possess a working knowledge of SAP and the Order to Cash process, along with strong interpersonal communication skills.

Skills

Customer order management
Supply chain management
Order to cash
SAP
EDI
Inventory management
Logistics
Data analytics
Business partnership
Relationship management
Productivity management
Supply chain planning
Communication skills
Problem solving
Customer service

Benefits

Extended health
Prescription drug coverage
Dental
Vision
Life insurance
Disability coverage
Paid vacation
Sick leave
Company-recognized holidays
RRSP
Parental leave benefits
Tuition reimbursement
Employee assistance program
Global share plans
Short-term incentives

Visa sponsorship

Not detected in the job text

Keywords

Supply chain
Customer service
Order management
EDI
SAP
Order to cash
Inventory distribution
Logistics
Procurement
Manufacturing excellence
Data analytics
Business acumen
Retail
Infant nutrition
Order fulfillment
Cost saving
Customer relations
Warehousing
Supply chain planning
Relationship management

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