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Added 29 mins ago
BD
Resource Development Coordinator
Blue Door Support Services
East Gwillimbury, ON
- Part-time
Reporting to the Resource Development Manager, the Bingo Volunteer Coordinator supports the coordination and scheduling of volunteers for Blue Door’s Bingo activities. The Coordinator is…
Added 44 mins ago
Cook (Sunnyside)
Region of Waterloo
Kitchener, ON
Acts as a resource and provides advice, guidance, and training to food services staff regarding food production procedures (portion size, proper utensils to use, preparation techniques).
Added 44 mins ago
COORDINATOR TRAINING & DEVELOPMENT
City of Toronto
Toronto, ON
Prepares reports for managers and the director, making recommendations or changes in operational processes, includes appropriate staffing levels and resource allocation.
Added 1 hour ago
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Coordinator, Facilities & Tenant Relations
GoodWork.ca
Toronto, ON
- Full-time
Position: Coordinator, Facilities & Tenant Relations
Added 1 hour ago
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HR Coordinator
Houle
Burnaby, BC
- Full-time
We are recruiting for a HR Coordinator to join the Human Resources team at our Burnaby head office.
Added 1 hour ago
SI
Maintenance Scheduler (Coordinator)
Saputo Inc.
Saskatoon, SK
- Full-time
Work closely with the material coordinator to align strategies for best inventory management of maintenance supplies, tools and equipment.
Added 1 hour ago
BE
Production & Operations Coordinator
Boundary Equipment Co. Ltd.
Port Coquitlam, BC
- Full-time
At Bridge Machine, we're looking for a Production & Operations Coordinator who enjoys being at the centre of it all.
Added 2 hours ago
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Sport Event Management - Account Coordinator
EventConnect
London, ON
- Other
At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account…
Added 3 hours ago
GC
Coordinator, MaterialsNew
Glencore Canada
Elkford, BC
- $85,000 to $100,000 CAD / year
- Full-time
…Valley of British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 3 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 4 hours ago
OH
Registered Nurse- Specialist, Clinical Responder (GTA)
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Liaises with the Clinical Services Coordinator (CSC) in the Provincial Resource Centre (PRC) to optimize the efficiency of individual organ and tissue evaluation and placement, as well the…
Added 5 hours ago
RD
Parks Volunteer and Outreach Coordinator
Regional District of Nanaimo
Parksville, BC
- $42.09 to $44.3 CAD / hour
- Full-time
The Regional District of Nanaimo is seeking a permanent full-time Parks Volunteer and Outreach Coordinator in the Parks Services department.
Added 5 hours ago
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Burnaby, BC
…when an issue or emergent situation requires escalation to the Coordinator or to other areas as…
Added 5 hours ago
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Transition Coordinator - Pediatrics
St.Amant
Winnipeg, MB
- $47.54 to $62.08 CAD / hour
- Full-time
The Transition Coordinator reports to the Manager, Infection Prevention and Control and Clinical Collaborative Practice (IPAC & CCP), and consistent with the Mission, Values and policies of…
Added 6 hours ago
IW
Coordinator, Region Office Operations (12 Months Contract) - North York, ON
IG Wealth Management
ON · Ontario, Canada
- Contract
POSITION SUMMARY: The Coordinator, Region Office Operations serves as the primary point of contact, delivering services to both internal and external clients of IG Wealth Management. This…
Added 6 hours ago
LH
2600002135 - Registered Nurse
Lakeridge Health
Oshawa, ON
- Full-time
…and bereavement counselling and act as a liaison with and a resource to community care providers. As an individual practitioner, the nurse is expected to maintain competence and…
Added 6 hours ago
T
Workplace Experience Coordinator
Trulioo
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.…
Added 7 hours ago
CD
AI Integration and Digital Innovation Specialist
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Under the authority of the coordinator of the IT Services, the incumbent ensures the development, support, and facilitation of this project intended for the administrative staff of the…
Added 7 hours ago
KB
CNA District Recruitment Coordinator- 6 Week Work Term (Fall 2026)
Kent Building Supplies
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Assist with onboarding new team members and serve as a resource for internal employment opportunities.
Added 7 hours ago
WC
ECEA Instructor
Western Community College
Maple Ridge, BC
- Temporary
Review and revise common syllabi for courses taught each semester based on feedback from other instructors, students and the Program Coordinator.
Added 7 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
· Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function
Added 7 hours ago
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Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia | North America
Montreal, QC
- Full-time
…innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's…
Added 7 hours ago
Nurse Educator (N4)
Winnipeg Regional Health Authority
Winnipeg, MB
…programs that are instructionally sound and which enable Nursing Resource Coordinators, Visiting Nurses and Respite Nurses in the Home Care Program to fulfill professional practice…
Added 7 hours ago
Project Coordinator (Fabrication Shop)
Aecon
Sherwood Park, AB
…Women in Trades and diversity programs, as well as our Employee Resource Groups (ERGs), to ensure we are building with top talent and harnessing our collective strengths within every aspect…
Added 7 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function

Reckitt

Customer Service Coordinator

Ottawa, ON, K1P 1J1, Canada

$60,000 to $75,000 CAD / year

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Job details

Pay: $60,000 to $75,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

This is a Fixed-Term-Contract opportunity. (6 months)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Mead Johnson Nutrition (MJN) is Reckitt’s specialized, science-led infant and child nutrition business. With over 100 years of pediatric nutrition expertise, MJN is known for its clinical, science-based approach to innovation and its expanding focus on specialized nutrition. Its market-leading brands, including Enfamil and Nutramigen, support early childhood development and lifelong health. MJN operates in over 50 countries and plays a vital role in delivering high-quality nourishment to families around the world. Enfamil is the leading global infant formula brand, and the most recommended by pediatricians in MJN's core markets.

This role manages all processes related to customer orders including: order receipt and entry, order processing monitoring, shipment delivery, returns, of customer accounts for Reckitt Canada to ensure complete and final fulfillment of product sales and delivery to customers.

Your responsibilities

Customer Order Management

Process all EDI-Manual Retail purchase orders received. Interface System (EDI) or other means.
Review customer allocations and adjust orders as required to ensure accurate inventory distribution, order fulfillment, and alignment with customer commitments
Ensure customer PO reflects proper pricing, unit of measure, requested delivery date and bill/ship to address.
Identify & resolve data issues in order management
Handle customer & sales representatives’ inquiries related to a sales order (i.e. order tracing and inventory status)
Manage short supply, ensure short supply inventory is allocated fairly among customers as directed by Sales
Initiate, identify Departmental cost saving initiatives
Respond to all customer inquiries related to orders, including order status, product availability, order modifications, order cuts, and delivery date concerns, ensuring timely and accurate communication and resolution of issues.

The experience we're looking for

Undergraduate Degree
3 years’ experience preferred in front line customer service or related field
Understanding of warehousing logistics, inventory relative to order processing, distribution and delivery of orders on time
French speaking is an asset
Customer relations/Order to Cash experience
Working knowledge of Order to Cash, SAP Experience necessary
Professional verbal and written interpersonal communication skills, with the ability to adjust to each customer appropriately
Intuitive understanding of customer service dynamics
Must demonstrate calmness and patience with a genuine interest in helping customers while representing Reckitt’s best interest

This role is not currently sponsoring visas or considering international movement at this time.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Compensation & Benefits

The expected salary range for this position is CAD $60,000 - $75,000 annually. Individual compensation will be determined based on factors including experience, education, training, skills relevant to the role, and other business considerations permitted by law.

In addition to base salary, this position is eligible for participation in an annual discretionary bonus program, subject to plan terms and annual review. Eligible employees may also participate in Reckitt's comprehensive benefits programs, including extended health, prescription drug, dental, vision, life and disability coverage, paid vacation, sick leave, company-recognized holidays, RRSP and Defined Contribution Pension Plan programs, parental leave benefits, tuition reimbursement, and other employee programs.

If you require a reasonable accommodation during the application process, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to providing equal employment opportunities and fostering an inclusive workplace for all qualified individuals.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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More about this job

Responsibilities

The Customer Service Coordinator manages the end-to-end order process, including order entry, monitoring, and fulfillment for Reckitt Canada. They are responsible for resolving data issues, handling customer inquiries, and ensuring accurate inventory distribution.

Requirements

The role requires an undergraduate degree and approximately 3 years of experience in customer service or a related supply chain field. Candidates should possess a working knowledge of SAP and the Order to Cash process, along with strong interpersonal communication skills.

Skills

Customer order management
Supply chain management
Order to cash
SAP
EDI
Inventory management
Logistics
Data analytics
Business partnership
Relationship management
Productivity management
Supply chain planning
Communication skills
Problem solving
Customer service

Benefits

Extended health
Prescription drug coverage
Dental
Vision
Life insurance
Disability coverage
Paid vacation
Sick leave
Company-recognized holidays
RRSP
Parental leave benefits
Tuition reimbursement
Employee assistance program
Global share plans
Short-term incentives

Visa sponsorship

Not detected in the job text

Keywords

Supply chain
Customer service
Order management
EDI
SAP
Order to cash
Inventory distribution
Logistics
Procurement
Manufacturing excellence
Data analytics
Business acumen
Retail
Infant nutrition
Order fulfillment
Cost saving
Customer relations
Warehousing
Supply chain planning
Relationship management

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