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Manager, Information Technology & Business Systems
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RECRUITMENT PARTNERS INC.

Manager, Information Technology & Business Systems

AB, Canada
Edmonton, AB, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Our client is seeking an engaged and passionate Manager, Information Technology & Business Systems.

This position provides strategic oversight of Clients' technology ecosystem, including enterprise systems, ERP capabilities, and the relationship with the company's MSP. The role ensures that technology initiatives align with business objectives, support scalable growth, and generate a clear return on investment. As the company's top technology leader, it acts as Clients' head of IT, driving the modernization and automation of business processes to reduce dependence on manual workarounds.

Your Success Will Be Defined By Your Ability To

Build and maintain a multi-year technology roadmap tied to the company's growth plan. Draw on input from operations, manufacturing, and corporate services, and stay current on emerging technologies, including AI and automation, identifying where they can lift productivity and contribute to growth. Bring clear, costed recommendations to the leadership team
Act as the internal owner of the ERP (Microsoft Dynamics 365 Business Central) and connected systems (accounting, payroll, sales, CRM, warehouse, and production), accountable for getting full value from them and for closing the gaps where the business still relies on manual workarounds. This includes leading the rollout of Allmoxy, the new manufacturing system, extending systems into areas they do not yet serve such as supply chain, and moving processes like pricing (the current Price Pages spreadsheets) into managed systems
Own and continuously improve the company's SharePoint environment as the platform for document management, internal communication, and team collaboration. Organizing and restructuring SharePoint is a major near term priority: establishing a clear site structure, sensible permissions, version control, and reliable search so staff can consistently find current documents and the company reduces duplicate and out-of-date files
Build the reporting and dashboards leadership needs to run the business on data rather than manual spreadsheets
Define, track, and refine the KPIs that show whether technology is delivering, including system performance and availability, data accuracy, support effectiveness, and ERP and process efficiency
Own the relationship with the MSP and other technology vendors, holding them to agreed service levels and controlling spend
Own the company's security posture, data protection, and disaster recovery plan, which is the tested plan for restoring systems and data after an outage, cyberattack, or hardware failure
Develop and maintain IT policies and standards covering architecture, security, acceptable use, purchasing, and service delivery, and ensure systems such as the ERP meet relevant industry standards and internal compliance requirements
Lead technology projects end to end, with proper planning, change management, training, and a post-implementation check that the investment paid off
Own the IT operating and capital budget, forecasting and controlling technology spend in line with business priorities
Lead, develop, and manage the ERP Analyst / Administrator, and make sure the IT function has the talent it needs as the company grows. This covers hiring, performance reviews, individual development plans, recognition, and supporting morale and retention, in partnership with Human Resources
Operate as a member of the management team, build strong working relationships across the branches and corporate office, and foster a service oriented IT culture with open communication. Provide staff training on systems and promote effective, responsible use of technology

Your strengths include:

7+ years in IT, including 3+ years leading IT or business systems at a small or mid-sized company
Hands-on ownership of an ERP system, with direct experience of Microsoft Dynamics 365 Business Central strongly preferred
Strong, hands-on SharePoint skills, including administering and configuring SharePoint for document management, collaboration, and intranet or portal use
Strong change management skills, with a demonstrated record of leading staff through technology and process change and driving adoption
Experience managing third-party providers / MSPs and technology vendors and contracts
Comfort building business cases, budgets, and cost/benefit analyses
Working knowledge of IT security, backup, and disaster recovery practices
Proven ability to translate business needs into technology solutions and to communicate clearly with non-technical leaders

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Paul Thandi.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

Accounting & Finance - Engineering, Sales & Operations - HR & Office Support - Technology - Contingent Workforce - Executive Search

Contact us today - Your Search Partner - www.recruitmentpartners.ca

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More about this job

Responsibilities

The Manager of IT & Business Systems provides strategic oversight of the technology ecosystem, including ERP management and the modernization of business processes. They are responsible for building a technology roadmap, managing vendor relationships, and leading the IT team to support scalable growth.

Requirements

Candidates must have at least 7 years of IT experience, including 3 years in a leadership role within a small or mid-sized company. Strong hands-on experience with Microsoft Dynamics 365 Business Central and SharePoint administration is required.

Skills

Information Technology Management
ERP Administration
SharePoint Administration
Change Management
Vendor Management
IT Strategy
Project Management
Data Reporting
IT Security
Disaster Recovery
Budgeting
Team Leadership
Process Automation
Business Systems Analysis

Visa sponsorship

Not detected in the job text

Hiring contact

Paul Thandi

Keywords

Information Technology
Business Systems
ERP
SharePoint
MSP
Automation
AI
Change Management
IT Strategy
KPIs
Data Protection
Disaster Recovery
IT Security
Budgeting
Project Management
CRM
Manufacturing Systems
Allmoxy
Reporting
Dashboards
Compliance
Vendor Management
Leadership
Infrastructure

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