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Added 2 mins ago
FN
Maintenance Supervisor
FAMU National Alumni Association
Calgary, AB
- Full-time
…ensure productivity. This role is responsible for managing the performance and work execution of maintenance technicians, providing guidance and support, and ensuring that maintenance…
Added 2 mins ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process.The Test Engineering…
Added 2 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process. The Test Engineering…
Added 2 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
TT
Delivery Lead
TECH TALENTS AGENCY
Montreal, QC
- Full-time
We are seeking an experienced Delivery Lead to oversee software delivery across multiple teams and lead a team of 3 Delivery Managers.The role is suitable for an experienced Project…
Added 2 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 2 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…release to manufacturing. The secret to our success is our high-performance culture and the creativity, intelligence and passion of our team members around the world. We share a common…
Added 2 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Lead end-to-end innovation and engineering initiatives, from concept ideation and prototyping through proof-of-concept validation, product development, and commercialization.
Added 2 mins ago
Dir Cyber Security Engineering
Altice USA
Toronto, ON
As the Director of Cyber Security Engineering, you will lead the strategic vision and implementation of advanced security frameworks, leveraging automation and AI/ML to enhance threat…
Added 1 hour ago
VA
Captain, CRJ (Domestic)
Voyageur Aviation
North Bay, ON
- Full-time
Maintain on-time performance and accomplish flight objectives.
Added 1 hour ago
Government Services - Senior Manager of IT
Cree Nation Government
QC · Jamésie, QC
…purchases and contract actions within delegated authority; lead significant negotiations; and hold vendors accountable for cost, performance, risk and organizational…
Added 1 hour ago
VA
Domestic Captain, Dash 8-300
Voyageur Aviation
North Bay, ON
- Full-time
Maintain on-time performance and accomplish flight objectives.
Added 3 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 3 hours ago
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Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 3 hours ago
TC
Full Stack Software Developer (Java/React) - Technical Lead
TECH4SOFT Consulting
Toronto, ON
- Full-time
We are seeking an experienced and driven Full Stack Software Developer (Java/React) to fill a Technical Lead role supporting one of our public service clients. This is a high-impact…
Added 3 hours ago
PG
Manufacturing Engineering Manager
Pangeo Group
Vaughan, ON
- $100,000 to $130,000 CAD / year
- Full-time
Project North PES is Pangeo's new aluminum die casting and machining plant in Vaughan, Ontario. As Engineering Manager, you lead the Manufacturing Engineering function and carry full…
Added 3 hours ago
M
Senior Data Architect
Miratech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 3 hours ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
This is a build and run role through start-up and ramp. You'll lead the management team, drive the key customer programs and process development that set the plant apart, and grow a diverse…
Added 4 hours ago
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Principal Data Architect, FSI
Infostrux
Toronto, ON
- Full-time
…learning. Our work spans the modern data stack - covering data engineering, architecture, integration, and modelling - with Snowflake as one of our core…
Added 5 hours ago
R
Senior Automation Specialist
REWORKIO
Remote, Canada
- $50,000 to $100,000 USD / year
- Full-time
- Remote
…automations - from AI customer support bots to fully automated lead…
Added 6 hours ago
MC
Program Chief Engineer – Spacecraft Satellite Systems (35863)
Myticas Consulting
Canada
- Full-time
Ability to lead technically across multiple engineering disciplines rather than within a single subsystem.
Added 6 hours ago
MC
Network Management System Developer (35520)
Myticas Consulting
Ottawa, ON
- Full-time
We are seeking an experienced Network Management System (NMS) Developer to lead the design, development, and evolution of next-generation network management solutions for a cutting-edge…

RECRUITMENT PARTNERS INC.

Project Manager - Customer Success

AB, Canada
Edmonton, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5+ years of customer-facing project management, account management, or customer success experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Our client is seeking a Project Manager - Customer Success to lead the post-sale customer journey from project handoff through delivery, commissioning, and final acceptance. This role serves as the primary point of contact for customers while keeping project timelines, commercial commitments, and key milestones on track. The ideal candidate will bring strong project management experience, a customer-focused approach, and the ability to coordinate complex projects within a technical or manufacturing environment.

Your Success Will Be Defined By Your Ability To

Lead project handoffs and confirm scope, deliverables, timelines, commercial terms, and customer expectations
Serve as the primary customer contact throughout project execution, providing clear and proactive communication
Manage integrated project schedules, milestones, dependencies, and critical-path activities
Coordinate engineering approvals, manufacturing milestones, testing, shipping, commissioning, and final acceptance
Identify schedule, cost, and delivery risks early and coordinate practical solutions with internal teams
Track billing milestones, project costs, change orders, and overall financial performance
Manage customer-driven scope changes and ensure appropriate documentation and approvals are in place
Coordinate with Engineering, Manufacturing, Finance, Sales, and Operations to keep projects moving forward
Support freight, customs, permitting, site readiness, and other delivery requirements as needed
Capture customer feedback and lessons learned to strengthen future project delivery and client relationships

Your strengths include:

5+ years of customer-facing project management, account management, or customer success experience
Experience in industrial, custom manufacturing, or engineered-to-order environments
Strong experience managing project schedules, dependencies, and multiple concurrent priorities
Ability to work effectively with technical drawings, engineering teams, and manufacturing operations
Familiarity with milestone billing, project costing, logistics, and change management
Excellent communication, customer relationship, and organizational skills
Post-secondary education in Business, Engineering, Project Management, or a related field
PMP designation considered an asset; equivalent complex project experience will also be considered
Experience with ERP systems or cross-border shipping considered an asset

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Jason Dick, Bobi-Jo Warner, or Chris Feng.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

Accounting & Finance - Engineering, Sales & Operations - HR & Office Support - Technology - Contingent Workforce - Executive Search

Contact us today - Your Search Partner - www.recruitmentpartners.ca

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More about this job

Responsibilities

Lead customer projects from handoff through delivery, commissioning, and final acceptance, serving as the primary customer contact and managing schedules, milestones, and commercial commitments. Coordinate internal teams and delivery requirements, manage risks, costs, billing milestones, and scope changes, and capture customer feedback and lessons learned.

Requirements

Requires 5+ years of customer-facing project management, account management, or customer success experience, preferably in industrial, custom manufacturing, or engineered-to-order environments. Candidates should have strong scheduling, communication, and organizational skills, experience coordinating technical and manufacturing work, and post-secondary education in business, engineering, project management, or a related field; PMP certification is an asset.

Skills

Customer-Facing Project Management
Project Handoffs
Project Scheduling
Milestone Management
Risk Management
Change Management
Project Costing
Milestone Billing
Cross-Functional Coordination
Engineering and Manufacturing Coordination
Logistics Coordination
Commercial Management
Customer Communication
ERP Systems
Cross-Border Shipping

Visa sponsorship

Not detected in the job text

Hiring contact

Jason Dick

Keywords

Project Management
Customer Success
Customer Journey
Project Handoff
Project Delivery
Commissioning
Final Acceptance
Project Schedules
Critical Path
Engineering Approvals
Manufacturing Milestones
Testing
Freight
Customs
Permitting
Site Readiness
Milestone Billing
Project Costs
Change Orders
Scope Management
Risk Management
Industrial Manufacturing
Custom Manufacturing
Engineered-to-Order
ERP Systems
Cross-Border Shipping
PMP

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