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Added 4 mins ago
MH
Enterprise Enablement Change Lead
Manitoba Hydro
Winnipeg, MB
- Full-time
Focused on the people side of change, including changes to processes, systems, technology, organizational structures, roles, responsibilities, and ways of working, the Enterprise Enablement…
Added 4 mins ago
TC
Solutions Architect
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 4 mins ago
SL
Project Manager
SABRE LTD
Calgary, AB
- Full-time
Sabre is seeking an experienced Electrical Project Manager to lead the successful delivery of industrial electrical projects. This is a field-focused role that combines project management,…
Added 4 mins ago
VS
Project Manager
Vista Solutions Inc.
Windsor, ON
- Full-time
Founded in 2003, Vista Solutions is an advanced engineering and technology company providing turnkey vision inspection products and solutions to a diverse client base across industries such…
Added 4 mins ago
SS
Head of Partnerships
Spectrum Search
Toronto, ON
- Full-time
Spectrum Search is partnered with an established legal technology business using artificial intelligence (AI) to expand access to consumer legal services. The company is seeking a Head of…
Added 4 mins ago
S
Engineer, Staff Analog Design
SiTime
Ottawa, ON
- Full-time
…resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision…
Added 4 mins ago
U
Business Development Representative
UBILD
Toronto, ON
- Full-time
Added 5 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 5 mins ago
S
Sr. Engineer, Staff Analog Design
SiTime
Ottawa, ON
- Full-time
…resilience and scalability. For decades, quartz devices, non-silicon technology, have kept systems in sync, but they struggle in harsher, more demanding environments. MEMS-based Precision…
Added 5 mins ago
GM
[Dungeons & Dragons PC Console] Concepteur(trice) de jeu technique - Technical Game Designer
Gameloft Montreal
Montreal, QC
- Full-time
Added 8 mins ago
BU
Senior Conference Coordinator
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Demonstrated project management skills and the proven ability to independently design, implement, manage, lead and execute multiple projects simultaneously.
Added 8 mins ago
A
Senior Manager, Forward deployed Decision Scientist
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Lead assigned analytics projects, manage milestones and proactively identify risks and dependencies.
Added 8 mins ago
A
Project Engineer
Agropur
Miramichi, NB
- Full-time
Recommends operational improvements and conducts technology scouting that may lead to new projects.
Added 8 mins ago
Manager, Capital Asset Supports-PB578
City of London
London, ON
Work collaboratively with staff responsible for Development Charges, Asset Management, Capital Budget, Information Technology Services and other service areas to ensure commonality and…
Added 8 mins ago
BI Platform Engineer
The Canada Life Assurance Company
London, ON · Toronto, ON
Support a multi‑tool ecosystem when required (e.g., Tableau/Cognos) and lead migrations to modern BI platform capabilities.
Added 8 mins ago
GD
Senior Human Factors Engineering (UX/HCI, GUI Design)
General Dynamics Missions System International
Calgary, AB
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology. we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 8 mins ago
Senior Welding Engineer, Nuclear Fabrication 1
BWXT
Cambridge, ON
Collaborate with cross-functional teams as the weld engineering lead, including quality assurance, engineering, and production, to troubleshoot and resolve non-conformance issues.
Added 8 mins ago
Coordinator, Policy & Compliance
The Government of Nova Scotia
Halifax, NS
…and are supported by the Court Services Division information technology…
Added 8 mins ago
Chief Administrative Officer
University of Toronto
Toronto, ON
…portfolio encompassing finance, human resources, information technology, and facilities and space management including health and safety within a university or other comparably complex…
Added 23 mins ago
M
Senior Software Developer
Mappedin
Waterloo, ON
- Full-time
As a Senior Software Developer, you will lead the development and ongoing maintenance of products, driving both incremental enhancements and larger feature initiatives. You will work…
Added 23 mins ago
HR Business Partner
Amazon
Belleville, ON
In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and…
Added 23 mins ago
InfraOps Support Engineer, Operations Management Center (OMC)
Amazon
Vancouver, BC
…Operations Management Center (OMC) - a 24/7/365 team that keeps the technology inside Amazon's 400+ corporate office buildings running across Networking, Audio-Visual (AV), and Print…
Added 23 mins ago
InfraOps Support Manager, Operations Management Center (OMC)
Amazon
Vancouver, BC
Stay close enough to the technology to lead it well.
Added 34 mins ago
MC
Senior DevOps Engineer
Modern Campus
Canada
- Full-time
Participate in the on-call rotation, lead incident diagnosis, and carry out planned maintenance. Communicate clearly during incidents and use follow-up work, automation, and runbooks to…
Added 34 mins ago
MC
Team Lead, Software Development
Modern Campus
Canada
- Full-time
In this role, you will lead the team’s people, technology, and delivery while remaining hands-on in software development. You will guide technical decisions, mentor engineers, facilitate…

RECRUITMENT PARTNERS INC.

Project Manager - Customer Success

AB, Canada
Edmonton, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5+ years of customer-facing project management, account management, or customer success experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Our client is seeking a Project Manager - Customer Success to lead the post-sale customer journey from project handoff through delivery, commissioning, and final acceptance. This role serves as the primary point of contact for customers while keeping project timelines, commercial commitments, and key milestones on track. The ideal candidate will bring strong project management experience, a customer-focused approach, and the ability to coordinate complex projects within a technical or manufacturing environment.

Your Success Will Be Defined By Your Ability To

Lead project handoffs and confirm scope, deliverables, timelines, commercial terms, and customer expectations
Serve as the primary customer contact throughout project execution, providing clear and proactive communication
Manage integrated project schedules, milestones, dependencies, and critical-path activities
Coordinate engineering approvals, manufacturing milestones, testing, shipping, commissioning, and final acceptance
Identify schedule, cost, and delivery risks early and coordinate practical solutions with internal teams
Track billing milestones, project costs, change orders, and overall financial performance
Manage customer-driven scope changes and ensure appropriate documentation and approvals are in place
Coordinate with Engineering, Manufacturing, Finance, Sales, and Operations to keep projects moving forward
Support freight, customs, permitting, site readiness, and other delivery requirements as needed
Capture customer feedback and lessons learned to strengthen future project delivery and client relationships

Your strengths include:

5+ years of customer-facing project management, account management, or customer success experience
Experience in industrial, custom manufacturing, or engineered-to-order environments
Strong experience managing project schedules, dependencies, and multiple concurrent priorities
Ability to work effectively with technical drawings, engineering teams, and manufacturing operations
Familiarity with milestone billing, project costing, logistics, and change management
Excellent communication, customer relationship, and organizational skills
Post-secondary education in Business, Engineering, Project Management, or a related field
PMP designation considered an asset; equivalent complex project experience will also be considered
Experience with ERP systems or cross-border shipping considered an asset

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Jason Dick, Bobi-Jo Warner, or Chris Feng.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta's best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

Accounting & Finance - Engineering, Sales & Operations - HR & Office Support - Technology - Contingent Workforce - Executive Search

Contact us today - Your Search Partner - www.recruitmentpartners.ca

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More about this job

Responsibilities

Lead customer projects from handoff through delivery, commissioning, and final acceptance, serving as the primary customer contact and managing schedules, milestones, and commercial commitments. Coordinate internal teams and delivery requirements, manage risks, costs, billing milestones, and scope changes, and capture customer feedback and lessons learned.

Requirements

Requires 5+ years of customer-facing project management, account management, or customer success experience, preferably in industrial, custom manufacturing, or engineered-to-order environments. Candidates should have strong scheduling, communication, and organizational skills, experience coordinating technical and manufacturing work, and post-secondary education in business, engineering, project management, or a related field; PMP certification is an asset.

Skills

Customer-Facing Project Management
Project Handoffs
Project Scheduling
Milestone Management
Risk Management
Change Management
Project Costing
Milestone Billing
Cross-Functional Coordination
Engineering and Manufacturing Coordination
Logistics Coordination
Commercial Management
Customer Communication
ERP Systems
Cross-Border Shipping

Visa sponsorship

Not detected in the job text

Hiring contact

Jason Dick

Keywords

Project Management
Customer Success
Customer Journey
Project Handoff
Project Delivery
Commissioning
Final Acceptance
Project Schedules
Critical Path
Engineering Approvals
Manufacturing Milestones
Testing
Freight
Customs
Permitting
Site Readiness
Milestone Billing
Project Costs
Change Orders
Scope Management
Risk Management
Industrial Manufacturing
Custom Manufacturing
Engineered-to-Order
ERP Systems
Cross-Border Shipping
PMP

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