Operations and Sales Director

Job Title: Operations & Sales Director

Location: North Gower, ON | On-Site

Job Type: Full-Time | Senior Leadership

We are looking for an experienced Operations & Sales Director to take ownership of the overall performance of our Operations and Sales functions.

Reporting directly to the CEO, this is a senior leadership opportunity for someone who can connect people, sales, operations, processes, and business performance to support the company’s next stage of growth.

Roles and Responsibilities

• Lead, develop, and hold Operations and Sales teams accountable.
• Oversee operational performance to ensure homes are delivered on time, on budget, and to company standards.
• Align Production, Scheduling, Estimating, Purchasing, Pre-Construction, Warranty, and Health & Safety.
• Improve operational systems, processes, tools, and standards to increase efficiency and scalability.
• Manage resources, capacity, trades, and operational requirements.
• Drive sales performance, pipeline health, lead conversion, and sales targets across communities.
• Establish a consistent sales process with strong follow-up and closing.
• Identify operational bottlenecks and implement sustainable solutions.

Qualifications:

• 8–10+ years of operations management experience.
• Proven experience managing multiple departments and cross-functional teams.
• Demonstrated ability to manage sales and large-scale projects on time and on budget.
• Strong leadership, accountability, communication, and decision-making skills.
• Bachelor’s degree in Business Administration, Construction Management, Civil Engineering, Operations, or a related field preferred.
• Experience in residential construction, homebuilding, commercial construction, or manufacturing is an asset.
• Familiarity with AI, project management tools, and operational systems.
• Strategic thinker who is also comfortable getting involved in day-to-day operations.

The Ideal Leader

You are someone who:

• Leads through people and builds strong teams.
• Sets clear expectations and drives accountability.
• Makes decisions using data and business priorities.
• Can manage difficult conversations when required.
• Builds strong relationships across departments.
• Focuses on root causes and continuous improvement.
• Can balance business growth with operational capacity.
• Takes ownership and delivers measurable results.

What Success Looks Like

• Sales targets are consistently achieved.
• Sales and Operations are aligned.
• Homes are delivered on time, on budget, and to quality standards.
• Teams have clear ownership and accountability.
• Operational processes become more efficient and scalable.
• Leadership has better visibility into business performance.
• The organization is positioned for continued growth.