Mail & Document Processing Associate
Join an exciting opportunity in the sector of printing for our client and contribute to the efficient management of information, documents, and operational workflows. Working in a professional environment, you will play an important role in supporting day-to-day business operations while helping maintain high standards of quality, accuracy, and service delivery.
What is in it for you:
- Full-time position: 37.50 hours per week.
- Weekday schedule from 8:00 am to 5:00 pm.
- On-site work in a dynamic environment.
Responsibilities:
Mailroom operations
- Receive, sort, process, track, and distribute inbound and outbound mail, courier shipments, registered mail, accountable mail, and interoffice correspondence while maintaining chain-of-custody procedures and supporting mail movement activities.
Digital mail processing
- Prepare, sort, batch, classify, and route documents for digital capture workflows, including the handling of confidential, priority, and exception items in accordance with operational procedures.
Scanning and document capture
- Operate scanning equipment, digitize physical documents, verify image quality and document integrity, perform rescans when required, and process exception items while meeting productivity standards.
Data entry and indexing
- Enter, verify, classify, and update information from scanned documents and correspondence while maintaining established production and accuracy standards.
Quality assurance
- Review scanned images, indexed records, document classifications, and metadata, identify quality or workflow issues, and participate in audit and continuous improvement activities.
Customer service and administrative support
- Respond to operational inquiries, maintain production logs and workflow documentation, participate in team meetings, and support special projects and backlog reduction initiatives.
Equipment and work area maintenance
- Operate equipment safely, perform routine checks and cleaning, report malfunctions, maintain organized workstations, and follow workplace health and safety procedures.
What you will need to succeed:
Technical and professional skills
- Strong keyboarding and data entry skills.
- Proficiency with Microsoft Outlook, Excel, and Word.
- Ability to work with high volumes of documents while maintaining quality standards.
- Ability to follow documented procedures consistently.
- Basic troubleshooting and problem-solving skills.
- Experience handling confidential information with discretion.
Physical requirements
- Capacity to lift and move boxes and document containers up to 50 lbs.
- Capacity to stand or sit for extended periods.
- Manual dexterity for document preparation and keyboard-intensive activities.
- Capacity to perform repetitive scanning, sorting, and data entry tasks.
- Capacity to push carts and transport document batches throughout the facility.
Soft skills
- Attention to detail and accuracy.
- Verbal communication skills.
- Written communication skills.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
