Rental Technician

RED Mountain Resort is now hiring Rental Technicians for the 2026/27 Winter Season! This position is responsible for outfitting guests with rental equipment appropriate for their skier/boarder type and skill level, with a mandate to provide as safe a guest experience as possible and create a fun and positive environment. 

MAJOR RESPONSBILITIES

• Efficiently guide customer through rental process
• Ensure rental agreements are completely filled out (to satisfy legal requirements)
• Create a professional, positive impression for the beginner and seasoned guest alike
• Maintain an orderly, safe and fun environment
• Be knowledgeable about all Red Sports rental equipment and its proper use
• Ensure guest understands how to operate bindings
• Answer guests’ questions and concerns

Equipment Set-up

• Provide guest with appropriate equipment based on guest’s statistics
• Accurately adjust bindings according to industry standard (must have binding certification)

Processing School Groups

• Preset skis for large groups before arrival
• Transfer skis to outside racks in morning, prior to group’s arrival
• Set up students with equipment who were not on preset list
• Maintain orderly and steady flow of line up; process group quickly and efficiently 

Additional Tasks

• Maintain clean, tidy, safe workspace
• Relieve other staff for breaks (retail, service, high performance)
• Inventory equipment
• Restock supplies
• Wax and/or tune equipment as per service technician’s instructions

KEY KNOWLEDGE, SKILLS AND ABILITIES

Education

• High School diploma
• Post secondary education an asset

Experience

• Binding certification required (training provided).
• Ski and/or snowboard product knowledge
• Knowledge of Red Mountain Resort and its history an asset
• Knowledge of Rossland and its history an asset
• Customer service experience required
• Cash handling and POS transaction processing required

Physical and Other Requirements

• Able to negotiate stairs
• Able to lift heavy ski and snowboard equipment up to and down from racking systems and benches
• Able to adjust ski and snowboard equipment
• Able to be on feet for entire shift

Skills and Abilities

• Exceptional interpersonal skills
• Good team player
• Customer service-oriented
• Ability to maintain a professional and safe environment
• Ability to create a positive and fun atmosphere for guests
• Ability to maintain a friendly, professional attitude in a high-pressure environment
• Safety-oriented