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Added 1 hour ago
Solutions Delivery Manager
Trackunit
London, ON
Full-time
At Trackunit, our IrisX industry cloud platform unlocks insights, benchmarks, and innovation through connected construction data. As Solution Delivery Manager for AME, you’ll lead the…
Added 5 hours ago
Principal Strategic Deal Maker
Capgemini Engineering
Mississauga, ON
Full-time
The role will be responsible for contributing to the sale and delivery of strategy and management consulting projects, in pursuit of growing our Smart Meter and Smart Grid services. The…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
Internship
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 5 hours ago
Coordonnateur.trice, apprentissage et développement | L&D Coordinator
ACA
Montreal, QC
$24 to $27 CAD / hour
Full-time
Gérer l'intégration, la formation initiale et la formation continue des formateur·trice·s de langues.
Added 6 hours ago
Senior Project Manager
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Internship
Vacancy Name Senior Project Manager Vacancy No VN1000 Function Syn - Delivery & Operations Work Location Greenhill Data Centre, IOM Business Park, Braddan, Isle of Man, IM2 2QZ Basis…
Added 8 hours ago
Senior Manager, Business Systems
Docker
Remote, Canada
Full-time · Remote
Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery
Added 9 hours ago
Principal Program Manager
Forefront Dermatology
Canada
Full-time
The Principal Program Manager serves as the primary bridge between business stakeholders and the Data & Analytics organization. This role is responsible for identifying opportunities where…
Added 10 hours ago
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 10 hours ago
Java Manager
NLB Services
Brampton, ON
Contract
GCP: IAM, Secret Manager, Cloud SQL, Artifact Registry
Added 11 hours ago
RQ00798 and RQ00799 - Senior Software Developer - Full Stack
Amyantek
Toronto, ON · Greater Toronto Area, Canada
Contract
…professional services to deliver and sustain API development and integration solutions through the life cycle and reports progress to manager, stakeholders and team members and ensures…
Added 12 hours ago
Project Manager – CIC
University of British Columbia
Vancouver, BC · UBCV | West Mall Swing Space Building (SWNG)
$8,810.92 to $13,202.5 CAD / month
Full-time
The Cloud Innovation Centre (CIC) Project Manager leads the full lifecycle of multiple concurrent cloud innovation projects, including medium scale and technically complex initiatives…
Added 12 hours ago
Project Manager – CIC
The University of British Columbia
Vancouver, BC
$8,810.92 to $13,202.5 CAD / month
Full-time
The Cloud Innovation Centre (CIC) Project Manager leads the full lifecycle of multiple concurrent cloud innovation projects, including medium scale and technically complex initiatives…
Added 13 hours ago
Program Manager
Collabera
Vancouver, BC · Greater Vancouver Metropolitan Area
$60 to $61 CAD / hour
Contract
We are looking for a Junior Program Manager to support enterprise initiatives focused on application integration, release management, project execution, and operational efficiency. This…
Added 14 hours ago
Senior Project Manager- HR Digital Transformation
Affinity
New Westminster, BC
Contract
Our client is looking for a Senior Project Manager to support a large-scale HR Digital Transformation Program.
Added 16 hours ago
Lead Software Engineer
TechDoQuest
Toronto, ON
Full-time
…integrated finance ecosystem - encompassing Oracle EPM and ERP Cloud modules. Your mission is two-fold: serve as an expert-level technical resource who can hands-on deliver in-house…
Added 16 hours ago
Software Engineer II (SDET)
TD
Toronto, ON
Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 17 hours ago
Principal Software Engineer, (Adobe - AEM)
DEPT®
Canada
We are looking for a Principal Software Engineer to serve as the Adobe Experience Manager (AEM) Tech Lead on website and platform projects. You are the technical anchor for the delivery…
Added 17 hours ago
Senior Project Manager
PeopleToGo Inc.
Calgary, AB
Contract
Job Title: Senior Project Manager – SharePoint & Microsoft 365 Migration
Added 18 hours ago
Technical Program Manager
Yochana
Vancouver, BC
Contract
We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and…
Added 18 hours ago
Business Analyst III
Red River Mutual
Winnipeg, MB
REPORTS TO: Manager, Business Analysis & Quality Assurance

Red River Mutual

Business Analyst III

Winnipeg, MB, Canada

Experience: 5+ years of experience in business analyst role.
Posting language: English
Posted: Sep 29, 2026

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Original job description

COMPANY PROFILE:

Red River Mutual is a progressive insurance company with a focus on our customers and employees. We believe everyone has a right to feel safe and protected, and to know that someone is looking out for them. So, we treat our employees like family members – we’ll be honest with them, support them, offer a listening ear, admit when we’re wrong and be a positive force in their lives and in our communities.

LOCATION: Winnipeg, MB (hybrid)

SCHEDULE: Full-Time

REPORTS TO: Manager, Business Analysis & Quality Assurance

DIRECT REPORTS: N/A

PURPOSE OF POSITION:

As a member of the Analysis functional group, you will work with a wide range of stakeholders to gather and document business requirements and participate in solution design and support the delivery of quality software in a timely manner. This role operates within a small, highly collaborative team responsible for the delivery of new core functionality, enhancements, and defect fixes within the Guidewire InsuranceSuite platform, its ecosystem and other enterprise applications.

This role is responsible for:

Business Requirements Gathering & Solution Delivery
Quality Assurance Support
Process Improvements

Production Ticket Investigation and Support

Continuous Improvements

KEY RESPONSIBILITY AREAS:

Business Requirements Gathering & Solution Delivery

Gather requirements from business and IT stakeholders and prepare detailed documentation supporting the delivery of new core functionality, enhancements, defect fixes and process improvements.
Review, contribute, collaborate, and provide guidance on solutions ensuring that those design solutions follow best practice, meet the business requirements and are conformant to OOTB.
Communicate solutions to business stakeholders through the delivery of demos, prototypes, mock-ups and obtain business sign-off.
Work with the onshore and offshore members of our MSA teams to ensure overall quality of the delivered requirements.
Participate in vendor discussions for clarification of questions and defect findings.
Participate in the prioritization and triaging of defects based on criticality and risk.
Work with the business stakeholders to ensure the completion of the Business Acceptance Testing and obtain the sign offs.
Support the preparation of user documentation for all releases of software ensuring any changes to business workflow have been noted.
Develop a strong general understanding of Guidewire InsuranceSuite applications, its integrations and in-depth knowledge of one or more of its functional centres.
Support other Business Analysts as needed.
Support company projects and Initiatives as needed.

Quality Assurance Support

Support the identification of test scenarios and test cases relative to business requirements.
Support the Dev & QA team with test scripts and requirement clarification.
Conduct reviews of the quality assurance work completed by the quality assurance group.

Process Improvements

Identify the new process flows and process enhancements required to implement the business requirements or close the solution gaps.

Develop and maintain any necessary functional SOPs. (Standard Operating Procedures).
Support Manager, Business Analysis and Quality Assurance on the new process definitions, process reengineering and process implementation initiatives.

Production Ticket Investigation and Support

Provide production support to business users.
Complete root cause analysis to support the production ticket investigation.
Recreate and document the recreation steps of defects presented by the business users as well as expected, corrected results.
Suggest workarounds or immediate fixes to resolve the production issues.
Work with IT leadership team to ensure permanent fixes for the production issues are delivered under a release.

Continuous Improvement

Maintain high level of knowledge on industry standards for business analysis process, tools, techniques, and best practices.
Be adaptable in the application of practices, processes, and guidelines in a fluid environment.
Work collaboratively, professionally, and effectively with the project team, the business stakeholders and vendor partners.
Contribute to develop and maintain the analysis template library.
Apply Lean values and practices in exercising the duties of this position. Activities are to be performed with an emphasis on accuracy and timeliness and the protection and security of corporate information and assets.

KEY COMPETENCIES:

Demonstrated analytical, prioritization, evaluative, and creative problem-solving abilities in a high-pressure environment.
Excellent written and oral communication and interpersonal skills in business and user-friendly language.
Process driven with ability to document, maintain and adhere to standards, procedures, and processes.
Adaptable and flexible to changing business needs and priorities.
Experience coordinating a variety of tasks, such as prioritizing and planning work activities, setting appropriate deadlines to complete activities accordingly, and effectively managing time and resources while ensuring artifacts and deliverables meet business needs and are completed and signed off.
Highly motivated work ethic and able to be self-directed to complete tasks.
High attention to detail and quality standards.
Proven ability to work collaboratively in a team environment.

QUALIFICATIONS AND SKILLS:

College or University degree in Computer Science or a related discipline.
5+ years of experience in business analyst role.
In depth knowledge and experience in the insurance industry with Guidewire and Guidewire Accelerators.
Experience in Guidewire Cloud is considered an asset.
Experience with project software such Atlassian products, Microsoft products and Rally.
Guidewire Associate certification is required, or Ace Certification is preferred.
A certification in CBAP® (Certified Business Analysis Professional) is considered an asset.
Proven experience with Systems Development Life Cycle, preferably in an Agile or Iterative environment.
Certification and/or experience with Lean and/or Agile is desirable.
Experience in Change Management/Project Management is considered an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodation for applicants with disabilities is available upon request at any stage of the recruitment process. Accessible employment policies and alternative application formats are available upon request by contacting humanresources@redrivermutual.com or 1-800-370-2888 (toll free).

As part of our hiring process, successful candidates will be required to complete a comprehensive background check. Where applicable, this may include a driver's abstract. Employment offers are contingent upon these requirements being met and may be withdrawn during the process if any of the requirements are not met to the Company’s satisfaction.

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More about this job

Responsibilities

The Business Analyst will gather and document business requirements while participating in solution design and quality assurance for the Guidewire InsuranceSuite platform. They will also provide production support, conduct root cause analysis, and facilitate process improvements across enterprise applications.

Requirements

Candidates must possess a college or university degree in Computer Science or a related discipline and at least 5 years of business analyst experience. In-depth knowledge of the insurance industry, specifically Guidewire applications, and relevant certifications like Guidewire Associate or CBAP are required or preferred.

Skills

Business Analysis
Guidewire InsuranceSuite
Requirements Gathering
Quality Assurance
Agile
Process Improvement
Root Cause Analysis
Atlassian Products
Microsoft Products
Rally
Change Management
Project Management
Lean
Documentation

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Guidewire InsuranceSuite
Insurance
Requirements Gathering
Quality Assurance
Agile
Iterative
Lean
Process Improvement
Root Cause Analysis
Atlassian
Microsoft
Rally
Guidewire Cloud
Guidewire Accelerators
CBAP
Change Management
Project Management
SOP
Production Support
Stakeholder Management
Technical Documentation
System Integration
Business Acceptance Testing

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