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Added 4 mins ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
Added 4 mins ago
NB
Portfolio Management Analyst
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- Full-time
Help portfolio managers provide high-quality customer service to different stakeholders.
Added 4 mins ago
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National Bank of Canada
Rawdon, QC
- Full-time
Support your clients through the mortgage renewal or renegotiation process.
Added 4 mins ago
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Assistant Restaurant Manager
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- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
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Assistant Coffee Shop Manager
SSP America
Mississauga, ON
- Full-time
Join Our Team as a Tim Horton's Assistant Restaurant Manager in a dynamic airport restaurant environment!
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Assistant Restaurant Manager
SSP America
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- Full-time
Join Our Team as an Assistant Restaurant Manager in a dynamic airport restaurant environment!
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- Full-time
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- Full-time
Support dealer onboarding, demonstrations, customer visits and local sales plans.
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- Part-time
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Red Robin Canada Team Members

Shift Leader

Langley (District), BC, Canada
19705 Fraser Hwy Unit #530, Langley, BC, V3A 7E9, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

$19.00–$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity

Red Robin Langley is hiring Shift Leaders to help lead our restaurant team at 19705 Fraser Hwy #530, Langley, BC V3A 7E9.

This is a hands-on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly.

Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management.

Pay & Benefits

$19.00–$21.00/hour base wage
Additional tip-out
Full-time and part-time positions available
Flexible day, evening, and weekend scheduling
Discounted meals for team members and immediate family
Health benefits available for eligible full-time team members
Employee referral bonuses
Leadership training and development
Opportunities to develop toward Assistant Manager and other restaurant leadership roles

What You’ll Do

As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards.

Your responsibilities will include:

Helping lead opening, closing, and busy restaurant shifts
Supporting Servers, Hosts, kitchen team members, and other restaurant positions
Keeping restaurant service and operations organized throughout the shift
Coaching and supporting team members in the moment
Helping set priorities and keeping the team focused during busy periods
Responding to guest concerns and helping find quick, professional solutions
Supporting food quality, hospitality, cleanliness, and restaurant standards
Helping ensure food-safety and workplace-safety procedures are followed
Communicating with restaurant managers about staffing, guest concerns, and operational needs
Leading by example and helping create a positive, respectful team environment

Who We’re Looking For

We’re looking for someone who:

Has experience working in a restaurant, hospitality, or similar customer-focused environment
Is comfortable taking responsibility and helping lead a team
Communicates clearly and works well with different personalities
Can stay organized while managing multiple priorities
Remains calm and makes good decisions during busy shifts
Is dependable, accountable, and willing to lead by example
Enjoys coaching and supporting other team members
Takes pride in great guest service and restaurant execution
Is available for a combination of day, evening, weekend, and holiday shifts

Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset.

We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step.

Flexible Role Opportunities

Depending on your experience, availability, and restaurant needs, there may also be opportunities to work in other trained restaurant positions in addition to your Shift Leader shifts.

This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience.

Develop Your Leadership Career

A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience.

You’ll build skills in:

Leading restaurant shifts
Coaching and developing team members
Guest recovery and problem-solving
Restaurant organization and communication
Food quality and service execution
Operational and safety standards
Team leadership and accountability

Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward Assistant Manager and other restaurant management positions as opportunities become available.

Job Details

Position: Shift Leader
Location: Red Robin Langley, 19705 Fraser Hwy #530, Langley, BC V3A 7E9
Job Types: Full-time and Part-time
Base Wage: $19.00–$21.00/hour
Additional Compensation: Tip-out
Schedule: Days, evenings, weekends, and holidays based on restaurant needs
Work Location: In person

Join Our Team

If you’re an experienced restaurant team member who is ready for more responsibility - or an existing leader looking for an opportunity to continue developing - we’d love to hear from you.

Apply today and take the next step in your restaurant leadership career with Red Robin Robson.

Proud to be locally owned and operated.

Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, and each franchisee is solely responsible for the application process associated with its job postings. Red Robin is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Shift Leader is responsible for overseeing daily restaurant operations, including opening and closing procedures and maintaining service standards. They provide hands-on leadership by coaching team members, managing guest concerns, and ensuring food and workplace safety protocols are followed.

Requirements

Candidates should have previous experience in a restaurant, hospitality, or customer-focused environment. Strong communication skills, the ability to manage multiple priorities, and availability for flexible shifts including days, evenings, and weekends are required.

Skills

Leadership
Restaurant operations
Team coaching
Guest service
Problem-solving
Conflict resolution
Food safety
Operational standards
Communication
Time management
Staffing coordination
Hospitality

Benefits

Tip-out
Discounted meals
Health benefits
Employee referral bonuses
Leadership training and development

Visa sponsorship

Not detected in the job text

Keywords

Shift Leader
Restaurant Management
Hospitality
Customer Service
Operations
Food Safety
Team Leadership
Coaching
Guest Experience
Scheduling
Inventory Management
Conflict Resolution
Front of House
Back of House

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