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Red Robin Canada Team Members

Shift Leader

Maple Ridge, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

$21.00/hour + tip-out | Full-Time & Part-Time | Leadership Opportunity

Red Robin Maple Ridge is hiring Shift Leaders to help lead our restaurant team at 22701 Lougheed Hwy, Maple Ridge, B.C.

This is a hands-on leadership role for someone who enjoys working alongside the team, solving problems, supporting great guest experiences, and helping keep restaurant operations running smoothly.

Whether you already have leadership experience or you’re a strong restaurant team member who is ready to take the next step, this can be a great opportunity to build your leadership skills and develop toward restaurant management.

Pay & Benefits

$21.00/hour base wage
Additional tip-out
Full-time and part-time positions available
Flexible day, evening, and weekend scheduling
Discounted meals for team members and immediate family
Health benefits available for eligible full-time team members
Leadership training and development
Opportunities to develop toward Assistant Manager and other restaurant leadership roles

What You’ll Do

As a Shift Leader, you’ll work alongside the restaurant team while helping lead the shift and maintain strong operational standards.

Your responsibilities will include:

Helping lead opening, closing, and busy restaurant shifts
Supporting Servers, Hosts, kitchen team members, and other restaurant positions
Keeping restaurant service and operations organized throughout the shift
Coaching and supporting team members in the moment
Helping set priorities and keeping the team focused during busy periods
Responding to guest concerns and helping find quick, professional solutions
Supporting food quality, hospitality, cleanliness, and restaurant standards
Helping ensure food-safety and workplace-safety procedures are followed
Communicating with restaurant managers about staffing, guest concerns, and operational needs
Leading by example and helping create a positive, respectful team environment

Who We’re Looking For

We’re looking for someone who:

Has experience working in a restaurant, hospitality, or similar customer-focused environment
Is comfortable taking responsibility and helping lead a team
Communicates clearly and works well with different personalities
Can stay organized while managing multiple priorities
Remains calm and makes good decisions during busy shifts
Is dependable, accountable, and willing to lead by example
Enjoys coaching and supporting other team members
Takes pride in great guest service and restaurant execution
Is available for a combination of day, evening, weekend, and holiday shifts

Previous experience as a Shift Leader, Shift Supervisor, Lead Server, Lead Cook, Supervisor, or similar leadership position is an asset.

We’re also interested in experienced restaurant team members who have demonstrated strong performance and are ready to take their first formal leadership step.

Flexible Role Opportunities

Depending on your experience, availability, and restaurant needs, there may also be opportunities to work as a server/bartender in addition to your Shift Leader shifts.

This can be a great fit for someone who wants to continue working directly with guests or the kitchen team while developing their restaurant leadership experience.

Develop Your Leadership Career

A Shift Leader role is an opportunity to learn more about the overall operation of a restaurant while developing practical leadership experience.

You’ll build skills in:

Leading restaurant shifts
Coaching and developing team members
Guest recovery and problem-solving
Restaurant organization and communication
Food quality and service execution
Operational and safety standards
Team leadership and accountability

Strong Shift Leaders who demonstrate consistent performance, leadership, and operational ability may have opportunities to develop toward Assistant Manager and other restaurant management positions as opportunities become available.

Job Details

Position: Shift Leader
Location: Red Robin Maple Ridge, 22701 Lougheed Hwy, Maple Ridge, B.C.V2X 8K2
Job Types: Full-time and Part-time
Base Wage: $21.00/hour
Additional Compensation: Tip-out
Schedule: Days, evenings, weekends, and holidays based on restaurant needs
Work Location: In person

Join Our Team

If you’re an experienced restaurant team member who is ready for more responsibility - or an existing leader looking for an opportunity to continue developing - we’d love to hear from you.

Apply today and take the next step in your restaurant leadership career with Red Robin Maple Ridge.

Proud to be locally owned and operated.

Each franchisee is independently owned and operated and is solely responsible for all employment decisions regarding its employees. In addition, all job postings for franchised restaurants are the sole responsibility of the franchisee operating that restaurant, and each franchisee is solely responsible for the application process associated with its job postings. Red Robin is an Equal Opportunity Employer.

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More about this job

Responsibilities

The Shift Leader is responsible for overseeing daily restaurant operations, including opening and closing procedures and maintaining service standards. They provide hands-on coaching to team members, manage guest concerns, and ensure compliance with food and workplace safety protocols.

Requirements

Candidates should have previous experience in a restaurant or customer-focused environment and demonstrate strong leadership potential. The role requires the ability to work flexible shifts, including days, evenings, weekends, and holidays.

Skills

Restaurant operations
Team leadership
Coaching
Guest service
Problem solving
Conflict resolution
Food safety
Operational standards
Staffing coordination
Time management
Communication
Decision making

Benefits

Tip-out
Flexible scheduling
Discounted meals
Health benefits
Leadership training
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Shift Leader
Restaurant Management
Hospitality
Customer Service
Food Quality
Operational Standards
Team Environment
Leadership Development
Guest Experience
Safety Procedures
Scheduling
Coaching
Accountability
Professionalism

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