Find work in Canada.

601,283 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
I
General Manager (Grand Prairie)
Indigo
AB · Alberta, Canada
- Full-time
The General Manager (Grand Prairie) is accountable for every aspect of the store’s performance, ensuring all areas of the store are achieving key results. They are responsible for leading a…
Added 8 mins ago
MG
Manager Project Management Office
Maxxit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Maxxit Systems Inc. is looking for a full time permanent dynamic Manager, Project Management Office (PMO) who will be responsible for leading the Project Management Office (PMO) within a…
Added 8 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
Provides update on POCT activity to the Clinical Managers at each area and Specimen Management activity to the Lab Operations Manager.
Added 8 mins ago
PE
Human Resources Generalist
PEGASUS EVO-LUTION INC.
Mississauga, ON
- Full-time
● Managerial Coaching: Advise and support line managers in implementing new policies, handling performance management and navigating employee relations across different time zones and…
Added 8 mins ago
A
Manager, Contracted Services
AGLC
AB · Edmonton, AB
- $104,810 to $144,114 CAD / year
- Temporary
The Manager’s responsibilities include planning and coordination, procurement delivery, stakeholder relationships, contract and vendor management, policy and process development, staffing…
Added 8 mins ago
TC
Operational Excellence Manager
The Coca-Cola Company
Peterborough, ON · Canada - ON - Peterborough
- Full-time
Support change management efforts by helping teams adopt new tools, processes, and expectations.
Added 8 mins ago
B
Senior Manager, T&O M&A, Strategic Initiatives
BMO
Toronto, ON · FCP
- Full-time
The Senior Manager, M&A Technology & Operations, operates across senior executives, technology teams, business partners and external advisors and requires strong program leadership,…
Added 8 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 8 mins ago
L
Sr. NPI Supply Chain Program Manager
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- Full-time
Project Management and Cross Functional Coordination, including KPIs and Hoshin
Added 8 mins ago
Manager, Global Banking and Markets Data Platform Governance
Scotiabank
Toronto, ON
Own the GBM DP change management process, ensuring producers and consumers are informed of changes to data pipelines, SLAs/DSAs, and business processes, while assessing potential downstream…
Added 8 mins ago
Accountant-Shareholder Relations
Hatch
Mississauga, ON
Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and…
Added 8 mins ago
Manager, Corporate Services
The Government of Nova Scotia
Halifax, NS
As a member of the Corporate and Strategic Services (CSS) Division, the Manager, Corporate Services is responsible for a portfolio of corporate programs and services that support the…
Added 8 mins ago
Construction Manager (YNSE)
Aecon
Toronto, ON · North York, ON
We are currently seeking a Construction Manager to support the team delivering a major infrastructure project in Ontario. The role is ideal for individuals that are willing to develop their…
Added 8 mins ago
Deputy Construction Director
Aecon
Hamilton, ON
This role requires experience in managerial and change management, demonstrating leadership with all team members. It also serves as the critical interface between design, utilities,…
Added 8 mins ago
VV
IT Project Manager
Veracity Ventures Inc.
Victoria, BC
- $80 to $90 CAD / hour
- Full-time
Experience with project risk management, issue resolution, change management, and stakeholder communication.
Added 8 mins ago
Business Development Manager, Advanced Integrity Division
ROSEN-Group
Calgary, AB
ROSEN is looking for a Business Development Manager, that will be based in Houston, TX. This position reports directly to the Vice President, Advanced Integrity Division and will be a part…
Added 24 mins ago
MC
Financial Services Representative - Full Time - 5 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 24 mins ago
AW
Building Services Worker- Tawow (PT DAY)
Atira Women's Resource Society
Vancouver, BC
- Part-time
…opportunity to contribute to meaningful systemic and social…
Added 24 mins ago
AW
Building Services Worker- Tawow (PT Overnight)
Atira Women's Resource Society
Vancouver, BC
- Part-time
…opportunity to contribute to meaningful systemic and social…
Added 24 mins ago
AW
Building Service Worker (FT AFT (Mon-Fri))- Flint
Atira Women's Resource Society
Vancouver, BC
- Full-time
…opportunity to contribute to meaningful systemic and social…
Added 24 mins ago
AW
Building Service Worker (PT AFT )- Flint
Atira Women's Resource Society
Vancouver, BC
- Part-time
…opportunity to contribute to meaningful systemic and social…
Added 24 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Develop and execute training, communication, and change-management plans to support successful implementation across the Virtual Services team.
Added 24 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Develop and execute training, communication, and change-management plans to support successful implementation across the Virtual Services team.
Added 24 mins ago
WO
Supervisor/Charge (Point of Care Testing & Specimen Management) - Corporate Lab Admin-- Multiple Sites
William Osler Health System
Brampton, ON
- Full-time
Provides update on POCT activity to the Clinical Managers at each area and Specimen Management activity to the Lab Operations Manager.
Added 24 mins ago
RB
Branch Manager
Royal Bank of Canada
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…

Redion

Bilingual Agent Case Manager

Toronto, ON, Canada

$60,000 to $63,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $63,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Join our dynamic, fast-moving, international group and help shape the future of care.

If you are the kind of person people turn to in times of need, we want to meet you. We are looking for people who truly care: who are willing to roll up their sleeves to help others and are energized by being there when it matters most. If you think fast, are open to change, and strive to be the best you can be, this is the place for you.

We are a company driven by cutting-edge technology and a culture of care. We design insurance solutions and deliver assistance services that make a real difference to people’s lives.

And just as we are always there for our customers, we are always there for you too. We will help you build a meaningful career full of purpose, pace and possibility.

We are searching for an experienced, Bilingual Agent Case Manager candidate to join our team and contribute to the building of the local operations in Canada. The Canadian business unit will strategically focus its efforts on the Travel Insurance industry with the distribution of product offerings and associated service solutions to key stakeholders for their customers traveling abroad or within Canada.

About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Our roots in assistance, and long history in insurance, have shaped a culture of care and innovation that sets us apart. Unlike major insurers, we are a fast-paced, agile and growing organization. We empower our people at all levels to act with confidence and authenticity. We believe it helps them take initiative, make quicker decisions, and build real, enduring relationships and effective solutions. We keep our structure streamlined and deploy industry-leading technology so our people can act faster, and with greater agility, to help our customers.

Care is at the heart of who we are and extends far beyond just our customers. We are one, international team - shaped and enhanced by the many cultures and perspectives we represent. We are committed to ensuring everyone that works with us feels valued and equipped to flourish. And we also care for our planet: taking pride in our industry-leading initiatives towards building a sustainable business.

The position is based in Toronto, and the working environment is a mix of in-office and remote work, though always in close collaboration with colleagues and stakeholders.

Responsibilities Include:

· A responsive first point of contact role focused on delivering professional, attentive, and empathetic service to clients when initiating a claim and providing on and post- trip assistance in a 24/7 environment.

· Takes personal accountability for delivering superior client experience including effective problem resolutions.

· Identifies client’s primary needs, offers value-added advice, and proactively triage and action claims to effectively manage medical, operational, and reputational risks.

· Initiates travel insurance claims ensuring accurate contact information, travel dates, loss dates, reserves etc.

· Efficiently responds to client’s primary need, keeping the client feeling connected while capturing all the claim specific information and providing the client with insurance benefits and claim information.

· Support new and existing claimants with claim filing process, required documentation etc.

· Responsible for communicating in a collaborative team with decision makers and managers.

· Assesses, handles and triages incoming calls and initiates outbound calls to service partners.

· Supports Nursing team.

· Provides on trip assistance to clients as required:

· Referrals for medical care

· Airline flight arrangements

· Hotel arrangements

· Demonstrates commitment to taking ownership and accountability of client problems at first point of contact.

· Demonstrates the ability to make decisions to obtain missing information, weighing cost effectiveness and reputational impact to clients.

· Protects the client’s privacy and confidentiality according to the established guidelines i.e., Consent to Disclose.

Education, Knowledge, Skills, and Abilities:

· High school diploma.

· Superior communication skills.

· Knowledge of travel insurance products is preferred.

· Ability to adapt to fluctuating call volumes and ability to prioritize work to optimize efficiency.

Language Requirement: Fluency in French

Hours of Work: 24/7/365 call centre environment. Availability for all shifts, dependent on the posted schedule.

Work Location: Hybrid / Remote. Office location in Toronto

Total Compensation: $60k – $63k (salary plus bonus)

Vacancy: 1 full-time position

Redion supports all accommodation requests from applicants with disabilities; please contact Human Resources at careers@redion.com if any accommodation is required. We welcome candidates from all backgrounds and are dedicated to creating an inclusive environment where everyone can thrive.

Artificial Intelligence (AI) Usage Disclosure: Please note that our recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, and selecting applicants. These technologies are used to enhance efficiency, ensure consistency, and support fair decision-making. All AI-assisted evaluations are conducted in accordance with applicable privacy and employment regulations.

We thank all applications for their interest, but only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role serves as a primary point of contact for travel insurance claims, providing empathetic assistance and effective problem resolution in a 24/7 environment. Responsibilities include triaging incoming calls, initiating claims, coordinating medical or travel arrangements, and supporting the nursing team.

Requirements

Candidates must possess a high school diploma and fluency in French, along with superior communication skills. Prior knowledge of travel insurance products is preferred, and the ability to adapt to fluctuating call volumes is essential.

Skills

Customer Service
Case Management
Bilingual
French
Travel Insurance
Problem Resolution
Triage
Communication
Attention To Detail
Decision Making
Confidentiality
Data Entry
Collaboration
Adaptability
Prioritization

Benefits

Bonus

Visa sponsorship

Not detected in the job text

Keywords

Travel Insurance
Case Management
Customer Service
Claims Processing
Bilingual
French
Call Centre
Medical Assistance
Risk Management
Operational Risk
Reputational Risk
Privacy
Confidentiality
Hybrid Work
Remote Work
Insurance Solutions
Assistance Services
Triage
Documentation
Stakeholder Management

Report this job