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Added 1 hour ago
Food & Beverage Manager - Lora Bay
Great Gulf Group
Thornbury, ON
…Beverage team, hold your Smart Serve, are a self-starter, and can work under pressure with a sense of urgency when it comes to delivering exceptional service, keep reading and see if this…
Added 3 hours ago
HC
Manager, Operations & Technology
Hotels Canada
Ottawa, ON
- Full-time
…management skills, and a natural curiosity about how technology can improve efficiency and effectiveness. You embrace change, welcome new ideas, and are motivated by the challenge of…
Added 3 hours ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
…working a hybrid schedule of 2 days per week from our Toronto office, with flexibility for the remainder of the…
Added 3 hours ago
RH
Director of Operations
RNS Health Care Services
ON · Aurora, Ontario
- Full-time
…priorities. This role is ideal for a collaborative leader who can turn strategy into action, lead change, strengthen operational performance, and support the delivery of quality…
Added 3 hours ago
Accounting Coordinator (Maternity Leaver Contract)
Hollywood Bowl Group
Oakville, ON
Looking to bring your accounting and administrative skills to a collaborative, fast-paced team?
Added 3 hours ago
R
Pricing & Performance Analyst
Redion
Toronto, ON
- Full-time
…think fast, are open to change, and strive to be the best you can be, this is the place for…
Added 3 hours ago
R
Bilingual Customer Service Representative
Redion
Toronto, ON
- $60,000 to $63,000 CAD / month
- Full-time
…think fast, are open to change, and strive to be the best you can be, this is the place for…
Added 3 hours ago
R
Workforce Management and Quality Assurance Specialist
Redion
Toronto, ON
- $75,000 to $80,000 CAD / month
- Full-time
…think fast, are open to change, and strive to be the best you can be, this is the place for…
Added 3 hours ago
TW
Corporate Executive Assistant
Thrive Wealth Management
Regina, SK
- Full-time
…is a trusted partner position and requires an individual who can work independently to perform a high volume of work under pressure in an environment where competing deadlines and…
Added 3 hours ago
HA
Chief Financial Officer & VP, Facilities
Hawkesbury and District General Hospital
Hawkesbury, ON
- Full-time
…administration, or a related field; a recognized professional accounting designation; and senior leadership experience within the public or broader public sector, ideally in…
Added 3 hours ago
TW
Wealth Specialist
Thrive Wealth Management
Regina, SK
- Full-time
Operational Costs- Thrive covers the operational cost (computers, office space/supplies, CRMs, etc.) of doing business so our team can focus on building relationships with clients and help…
Added 3 hours ago
TW
Manager, Treasury Risk
Thrive Wealth Management
Regina, SK
- Full-time
A strategic and analytical thinker who can connect balance sheet risks, financial performance objectives, market conditions, and enterprise priorities.
Added 3 hours ago
CC
Intermediate Accountant
Compass Canada
London, ON
- Full-time
Provide accounting and financial analysis support to management and operation units.
Added 3 hours ago
TW
Internal Solutions Support Officer
Thrive Wealth Management
Regina, SK
- Full-time
…fast-paced environment and isn’t afraid to ask the question, “What can we do differently to enhance the member…
Added 3 hours ago
VS
Accounting & Bookkeeping Volunteer
Volunteer Success
Richmond Hill, ON
- Internship
…U+ Community keep expense records clear and organized. As an Accounting & Bookkeeping Volunteer, you will support staff with receipts, expense spreadsheets and reconciliation preparation,…
Added 5 hours ago
BT
Client Service & Intake Administrator
Baker Tilly Canada
Iqaluit, NU
- Full-time
Identify missing information at intake and document what is outstanding so that preparers and reviewers can easily understand the file status.
Added 7 hours ago
T
FRCA Linguist
TransPerfect
Montreal, QC
- Full-time
TransPerfect’s Montreal-based office is looking for English-to-French translators with varying levels of experience (intermediate or senior) in banking and insurance. You will be…
Added 8 hours ago
NB
Business Development Manager
National Bank of Canada
London, ON
- Full-time
…for this position along with the ability to maintain a home office. The role allows reimbursement of business travel expenses in accordance with bank…
Added 8 hours ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 8 hours ago
NB
Senior Analyst Accountant
National Bank of Canada
Montreal, QC
- Full-time
Make accounting entries, produce and cash cheques, send returns and monitor their processing by communicating with government tax authorities
Added 8 hours ago
NB
Senior Advisor Financial Planning Support
National Bank of Canada
Montreal, QC
- Full-time
proficiency with Microsoft Office applications.
Added 9 hours ago
W
Supervisor Production & Inventory Control
Winpak
Winnipeg, MB
- Full-time
Coordinate with Marketing, Accounting, Purchasing, and Manufacturing to resolve planning issues and balance customer requirements with available capacity.
Added 9 hours ago
PT
Mortgage Loan Officer
Price Team Mortgages
Fergus, ON
- Full-time
…of helping clients improve their financial profile so they can qualify for prime mortgages over time. Price Team Mortgages is also dedicated to educating first-time homebuyers and…
Added 10 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Facility Management Office roles to support accounts,
Added 10 hours ago
RG
Senior Bookkeeper
Rothenbury Group
Newmarket, ON
- Full-time
…The successful candidate must be available to attend a local office, meeting, training session, or company event if…

Redion

Bilingual Customer Service Representative

Toronto, ON, Canada

Hybrid

$60,000 to $63,000 CAD / month · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $63,000 CAD / month
Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Oct 30, 2026

Original job description

Join our dynamic, fast-moving, international group and help shape the future of care.

If you are the kind of person people turn to in times of need, we want to meet you. We are looking for people who truly care: who are willing to roll up their sleeves to help others and are energized by being there when it matters most. If you think fast, are open to change, and strive to be the best you can be, this is the place for you.

We are a company driven by cutting-edge technology and a culture of care. We design insurance solutions and deliver assistance services that make a real difference to people’s lives.

And just as we are always there for our customers, we are always there for you too. We will help you build a meaningful career full of purpose, pace and possibility.

About our company: We are the world’s premier care partner, providing the world’s leading institutions and their customers and employees with insurance, assistance and prevention services that free them to make the most of every moment.

Our roots in assistance, and long history in insurance, have shaped a culture of care and innovation that sets us apart. Unlike major insurers, we are a fast-paced, agile and growing organization. We empower our people at all levels to act with confidence and authenticity. We believe it helps them take initiative, make quicker decisions, and build real, enduring relationships and effective solutions. We keep our structure streamlined and deploy industry-leading technology so our people can act faster, and with greater agility, to help our customers.

Care is at the heart of who we are and extends far beyond just our customers. We are one, international team - shaped and enhanced by the many cultures and perspectives we represent. We are committed to ensuring everyone that works with us feels valued and equipped to flourish. And we also care for our planet: taking pride in our industry-leading initiatives towards building a sustainable business.

The position is based in Toronto, and the working environment is a mix of in-office and remote work, though always in close collaboration with colleagues and stakeholders.

Responsibilities Include:

Provide service to clients with existing policies as well as assist in new business generation.
Provide support to our sales team in maintaining and growing servicing of existing policies profitable books of Travel Insurance
Provide pre and on-trip advice.
Demonstrate the ability to organize and prioritize work effectively.
Strong attention to detail.

· Takes personal accountability for delivering superior client experience including effective problem solving.

· Responsible for communicating in a collaborative team with team members and managers.

· Interact with clients to provide clear and concise answers to their inquiries.

· Demonstrate commitment by taking ownership and accountability of the client and their inquiries.

· Protects the client’s privacy and confidentiality according to the established guidelines.

Professional and positive attitude is required.

· Assist in other claims areas when required.

Education, Knowledge, Skills, and Abilities:

· Post secondary education.

· Superior oral and written communication skills.

· Knowledge of travel insurance products.

· Previous experience is preferred.

· Ability to adapt to fluctuating call volumes and ability to prioritize work to optimize efficiency.

Language Requirement: Fluency in French

Hours of Work: Monday to Friday, 8 am – 8 pm (two shifts).

Work Location: Hybrid

Vacancy: 1 full time position (backfill)

Redion supports all accommodation requests from applicants with disabilities; please contact Human Resources at careers@redion.com if any accommodation is required. We welcome candidates from all backgrounds and are dedicated to creating an inclusive environment where everyone can thrive.

Artificial Intelligence (AI) Usage Disclosure: Please note that our recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, and selecting applicants. These technologies are used to enhance efficiency, ensure consistency, and support fair decision-making. All AI-assisted evaluations are conducted in accordance with applicable privacy and employment regulations.

We thank all applications for their interest, but only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide service to clients regarding existing policies and assist in generating new business. Support the sales team in maintaining profitable books of travel insurance while providing pre and on-trip advice.

Requirements

Requires post-secondary education and fluency in French. Candidates should possess strong communication skills and the ability to adapt to fluctuating call volumes.

Skills

Customer Service
Bilingual
French
Travel Insurance
Problem Solving
Communication Skills
Attention To Detail
Accountability
Time Management
Adaptability
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Travel Insurance
Bilingual
French
Insurance
Assistance Services
Sales Support
Policy Management
Client Experience
Problem Solving
Communication
Accountability
Privacy
Confidentiality
Hybrid Work
Toronto

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