Jobs in Canada

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Added 7 days ago
SA
Senior/Staff Application Support Specialist (Trading & Market Data) - Toronto
Solactive AG
Toronto, ON
- Full-time
You'll be the senior technical anchor for our Toronto application support team. You'll lead with hands on expert knowledge and set the bar for technical excellence and direction when things…
Added 7 days ago
SM
RQ00245 – Machine Learning Engineer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week onsite
Added 7 days ago
C
Senior Python Engineer
Collabera
Toronto, ON
- $90 to $95 CAD / hour
- Contract
Python & Backend Development: Strong enterprise Python development experience, including building RESTful APIs and backend services.
Added 7 days ago
SM
RQ00244 – Data Science Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite · Onsite Requirement: 3 days per week at the client's Toronto office
Added 7 days ago
SM
RQ00241 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Hybrid – 3 Days per Week Onsite
Added 7 days ago
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Data Scientist
neurohire.ai
Remote, Canada
- $80,000 to $100,000 CAD / year
- Full-time
- Remote
Strong programming knowledge in Python and familiarity with data science libraries such as Pandas, NumPy, and Scikit-learn.
Added 7 days ago
N
Financial Analyst
neurohire.ai
Remote, Canada
- $75,000 to $95,000 CAD / year
- Full-time
- Remote
You will work closely with finance, operations, and business teams to analyze financial data, monitor key performance indicators (KPIs), identify financial trends, and prepare reports that…
Added 7 days ago
DevOps / Cloud Engineer
Capgemini
Toronto, ON
We are looking for a hands-on DevOps / OpenShift Engineer with approximately 5 to 6 years of DevOps, container platform, and cloud engineering experience. The ideal candidate will have…
Added 7 days ago
Supportability Technical Lead, Billing, Google Cloud
Google
Waterloo, ON
Proficiency in coding, debugging, or system design with general-purpose programming languages (e.g., Java, C, C++, Python, Go, Shell, JavaScript, Perl, .NET) and core web technologies,…
Added 7 days ago
FE
QA Functional Tester Junior Intern
Future Electronics
Kirkland, QC
- Internship
…the Quality Assurance team while gaining hands-on experience with software testing practices in an Agile…
Added 7 days ago
MA
Senior Software Engineer
Milya AI
Montreal, QC
- Full-time
Voice & Ambient Pipelines: Build low-latency streaming audio infrastructure (WebSockets, WebRTC) with robust RAG, tool calling, and multi-agent routing.
Added 7 days ago
Senior Technical Solutions Manager, Billing, Google Cloud
Google
Waterloo, ON
Experience with web technologies (HTTP, HTML, DNS, TCP), experience reading code in a general-purpose language (e.g., Java, Python, Go) or system design, AI-assisted coding/debugging.
Added 7 days ago
C
Senior IT Infrastructure Administrator, DevOps
Confluence
Montreal, QC
- Full-time
Programming or scripting capability using a relevant language such as Python, PowerShell, Bash or Java. You do not need experience with every language listed.
Added 7 days ago
Q
Lead Software Test Framework Engineer
Qualcomm
Markham, ON
- Full-time
QUALCOMM is the world's leading developer of next-generation wireless and multimedia technology. QUALCOMM is committed to building a world-class organization that will lead the industry in…
Added 7 days ago
AF
Principal, AI Agent Control & Governance
ATB Financial
Calgary, AB
- Full-time
…velocity is maximized while maintaining audit-ready alignment with OSFI regulatory expectations (Guideline E-23 Model Risk Management, E-21 Operational Risk), enterprise risk appetites, and…
Added 7 days ago
C
Senior IT Infrastructure Administrator, DevOps
Confluence
Toronto, ON
- Full-time
Programming or scripting capability using a relevant language such as Python, PowerShell, Bash or Java. You do not need experience with every language listed.
Added 7 days ago
Manager, Agent Development, Applied AI
Google
Toronto, ON · Waterloo, ON
Like Google's own ambitions, the work of a Software Developer goes way beyond just Search. Software Development Managers have not only the technical expertise to take on and provide…
Added 7 days ago
AS
Applied Scientist II, Sponsored Products and Brands Agent
Amazon Science
Toronto, ON
- Full-time
…transforming how millions of customers discover products and engage with brands across Amazon.com and beyond. We are bridging human creativity with artificial intelligence to transform…
Added 8 days ago
L
Security Engineer, Vulnerability Management
LiveKit
Canada
- Full-time
Our customers trust us with audio, video and data belonging to their own end users, so a security failure on our side puts their data and their business at risk. We are hiring a Security…
Added 8 days ago
RV
Senior Hardware Engineer-Platforms
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
…practical hardware problem-solving. You will work directly with prototype hardware, lab equipment, FPGA tools, embedded software, PCB designers, and cross-functional engineering teams to…
Added 8 days ago
RD
Technical Customer Success Manager
Redpanda Data
Canada
- Full-time
…combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in…
Added 8 days ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Software Engineering Acumen: A deep software engineering foundation, with the ability to write production-grade code in major languages like Python, Go, C++, C#, or Java with a strong…
Added 8 days ago
C
Applied Machine Learning Research Scientist
Cerebras
Toronto, ON
- Full-time
Cerebras works with the leading model labs, global enterprises, and cutting-edge AI-native startups. OpenAI recently announced a multi-year partnership with Cerebras, to deploy 750…
Added 8 days ago
D
Forward Deployed Engineer
Didero
Toronto, ON
- $90,000 to $130,000 CAD / year
- Full-time
…and workflow automations. Our core platform uses Django and Python; we care more about strong fundamentals and solving customer problems than prior years of experience with any single…
Added 8 days ago
D
GTM Engineer
Didero
Toronto, ON
- Full-time
At Didero, we’re building the autonomous supply chain, starting with agentic supplier management.

Redpanda Data

Technical Customer Success Manager

Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

Redpanda is the first runtime and control plane for agent-data interaction - a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production.

Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control.

About The Role

Technical Customer Success Managers own the post-sale technical relationship with our customers. You will drive accelerated time to production, keep deployments healthy as they scale, and turn technical success into customer-led growth and industry-leading NRR (Net Revenue Retention). You are the customer's trusted technical advisor: you understand their architecture, anticipate issues before they escalate, and coordinate the right Redpanda resources to resolve them.

You Will

Lead technical onboarding and adoption, from architecture review through production go-live, against a customer-agreed success plan and timeline
Run regular cluster health checks and usage reviews using telemetry and dashboards to spot risk, capacity issues, and expansion opportunities early
Own technical escalations end to end, partnering with Support and Engineering to drive root cause analysis and resolution
Translate customer requirements into clear, prioritized feedback for Product Management and Engineering
Act as the customer's trusted advisor and advocate, aligning Solutions Architects, Engineering, Product, and Support as needed
Communicate confidently with engineering teams, platform owners, and senior leadership

You Have

4+ years in a TAM, technical CSM, or post-sales engineering role supporting data infrastructure, distributed systems, or developer platforms
Working knowledge of distributed systems concepts such as replication, partitioning, throughput, and latency
Hands-on familiarity with at least one major cloud provider (AWS, GCP, Azure) and with Kubernetes
Understanding of networking concepts (VPC peering, PrivateLink, DNS, TLS)
Proven ability to manage technical escalations to mutually agreeable outcomes
Strong program and stakeholder management across technical and executive audiences
Ability to break down complex problems into manageable components and drive solutions
Excellent written and verbal communication, with the ability to explain technical concepts concisely to non-technical stakeholders
Experience working in a fast-moving, 100% distributed team

Nice To Have

Hands-on Apache Kafka or streaming experience (Kafka, Confluent, Pulsar, Kinesis)
Experience with large-scale data platforms or complex enterprise software implementations
Observability tooling such as Prometheus and Grafana
Infrastructure as code (Terraform, Helm)
Scripting in Python or Bash
Cloud or Kubernetes certifications (AWS, CKA)
SFDC, Metabase, Qlik
Familiarity with MEDDIC or similar sales methodologies

U.S. base salary range for this role is $170,000-$190,000, NOT including bonus and/or commission. Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.

Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools - and the budget to actually use them.

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More about this job

Responsibilities

Lead technical onboarding and adoption from architecture review through production launch, and monitor customer deployments for health, risk, capacity, and growth opportunities. Own technical escalations and coordinate Support, Engineering, Product, and Solutions Architects to resolve issues and communicate customer needs.

Requirements

Candidates need at least four years in a technical account management, technical customer success, or post-sales engineering role supporting data infrastructure, distributed systems, or developer platforms. They should understand distributed systems, cloud platforms, Kubernetes, and networking, and be able to manage escalations and stakeholders while communicating technical concepts clearly.

Skills

Technical Customer Success
Technical Onboarding
Distributed Systems
Apache Kafka
Cloud Platforms
Kubernetes
Networking
Root Cause Analysis
Stakeholder Management
Program Management
Customer Advocacy
Data Infrastructure
Observability
Infrastructure as Code
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Redpanda
Apache Kafka
Confluent
Pulsar
Kinesis
AWS
GCP
Azure
Kubernetes
Prometheus
Grafana
Terraform
Helm
Python
Bash
SFDC
Metabase
Qlik
MEDDIC
Distributed Systems
Data Infrastructure
Streaming
SQL Analytics
Replication
Partitioning
Throughput
Latency
VPC Peering
PrivateLink
DNS

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Jobs in Canada